Degreed, experienced A/P, A/R, office manager, customer service

Rose Marie Rice

Fort Worth, TX *****

682-***-**** ***************@*****.***

www.linkedin.com/in/rose-marie-rice-5a340537

Office & Account Manager

Account Management Bookkeeping Office Operations & Vendor Management

A highly versatile administrative professional with a bachelor’s degree in Finance and expertise in providing administrative and clerical support in multiple industries.

Professional Skills

Accounting – AP/AR, GL, tax

Payroll Processing

Sales & Marketing

Customer Service & Account Management

Meetings & Venue Setup

Office IT Support

Vendor Management

Scheduling & Calendar Management

Travel Plans & Itineraries

Graphs, Charts & Spreadsheets

Professional Experience

National Finance Corporation – Fort Worth, TX 2017 - 2018

ACCOUNT MANAGER

Collaborate with customers to provide outstanding service, conflict resolution and information on their loan accounts.

Responsible for general account receivables processes, including receiving and posting all credits and drafts to accounts, and updating collateral on accounts associated with credits and drafts

Answered multi-line phone system and provided support and conflict resolution to customers; maintained and updated customer files

Managed all Savings Certificates and other non-loan accounts

Fort Worth Window Cleaning – Fort Worth, TX 2013 - 2017

OFFICE MANAGER

Managed all corporate office operations for medium sized, family owned company.

Helped grow company from $300K to $750K in revenue working towards $1M

Increased customer retention by more than 50%

Collected more than 80% of outstanding debt, reducing aging A/R greatly

Led and was responsible for all accounting department functions, billing and invoicing of customers, budgeting, office supplies and expenses, reconciliations, collections and payment processing, credit memos and adjustments, monthly sales tax reports, invoicing, GL reconciliation, and maintenance of customer and vendor files.

Managed all office IT needs, including troubleshooting, setup and updates

Managed all vendor relationships; proposal writing and managed all pertinent paperwork for large contracts

Calendar management, travel planning, meeting scheduling and company event management

Managed employee scheduling and route sheets, and processed weekly payroll processing

Rose Marie Wedding Planning & Catering – Fort Worth, TX 1994 - 2013

OFFICE MANAGER – MARKETING – BUSINESS DEVELOPMENT

Ran successful business providing catering, cake and floral design and wedding planning. Created marketing and networking campaigns and promotional materials to promote core business. Managed office functions including accounting, AP, AR, vendor management, payroll, taxes, processes, policies, customer service, and billing.

Education & Technical

Bachelor of Business Administration - Finance – Texas Wesleyan University 1992

Computer Skills: QuickBooks, Nortridge, ACT, Microsoft Office (Word, Excel, Access, PowerPoint), social media/marketing

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