Curriculum Vitae Kathryn Head

NAME KATHRYN DENISE HEAD

ADDRESS * ***** **

Freeland Park

Scottburgh

IDENTITY NUMBER 640**********

TELEPHONE +27-11-835**-****

ALTERNATE TEL. +271*-**-***-**** ( Mike )

DATE OF BIRTH 29 September 1964

DRIVERS LICENSE Code Eight (8)

LANGUAGES Home Language – English

French Afrikaans

QUALIFICATIONS

Last School Attended Marondellas High School

Marondellas

Zimbabwe

Highest Standard Passed O and M levels

Subjects Passed English French Geography Biology History

Leadership Roles Hostel Monitor, Prefect, Toastmaster

Extramural Activities Debating Hockey Basketball Tennis Swimming

HIGHER EDUCATION

Renfreight Imports Certificate 1991

Supervisory Development 1991

WITS/JCCI Import Management 1992

** Achieved Distinction

Freight Management 1998

Pastel Payroll Administration & HR 2014

DATE PROFILE

2014 GroBaby Warehouse Manager

2010 GroBaby Front Office and HR & Payroll Administrator

2009 Smile Education Stores & Distribution Manager

2007 The Dermal Institute – Dermalogica Distribution Centre Manager

2006 Virgin Cosmetics Warehouse Administrator

1998- Smile Education Stores & Distribution Manager

2005

1996 Self Employed Transport Broker

1993 - Lindsays Transport Warehouse Manager SAPPI

1989- South African Container Depots Accounts /Credit Controller/ Client Liaison

1988 Permanent Building Society & Allied Teller & Clerk

1984 - DR. A Kohler DR. RB Winter Dental Assistant

1983 Technikon Natal Dental Assisting

1982 M Levels 3 subjects

1981 O Levels 5 subjects

COMPUTER LITERACY : Great Plains, SAP, Pastel Evolution, MS Windows, Office, Powerpoint Lotus 123. Pastel Payroll

REFERENCES : Mr. Les Johnston - Operations Director - Smile Education 082*******

PERSONAL SYNOPSIS My Strengths include:

A high degree of competency and confidentiality

The ability to identify and resolve problems using my own initiative

Prefer to work under pressure and meet deadlines

Excellent PC skills and overall computer literacy

Accurate and efficient

Communicate effectively

Procurement

Sales Support

Office Management

Customer Service

Credit Control

GROBABY CURRENT WAREHOUSE MANAGER

ASPECTS OF POSITION

Receipt of Finished Product into Warehouse

Packing & Distribution of Orders ( Dischem Edgars Makro Baby City Baby Boom Toys R Us)

Administration of Invoicing & POD’s

Management of Staff, Processes and Procedures

Inventory Management

DUTIES & RESPONSIBILITIES

Management of all incoming stock

Control the movement of stock

Management and Control of Stock Takes and Cycle Counts

Management of all stock levels, control out of stock situations and reconciliation of inventory

Manage, assess and control “Just in Time” principals

Data Capture of all Invoicing -ensure that the process is efficient and accurately achieved

Management of the 48 hour strict internal turnaround time – from generation of customer order to final dispatch

Management and control of Department Overtime ratio

Authorisation of all Overtime Statistics and time worked

Manage a team of 10 staff encompassing Pickers, Packers, Despatch Staff, Store Staff and Drivers

Manage and am responsible for controlling all costs within the department from packaging materials to distribution costs

Reconcile all Courier charges and authorize payment of said Couriers

Co-ordination of all Local, Long Distance and International deliveries

Control and Manage four local, on-site vehicles, daily routing of these vehicles, maintenance and scheduling thereof

Extensive liaison with the Production and Factory Team related to their collections from Suppliers and schedule these with the local deliveries

Introduction and implementation of Controls and Checklists for Department Efficiency

Introduction and implementation of Job Descriptions, Appraisal Systems and Standard Operating Procedures for Operational efficiency

Management and co-ordination of Company Imports and Exports

Manage purchasing and procurement of raw materials

Meeting with Suppliers, negotiation of prices and rebates,

Extensive Customer Liaison –People Person

SUMMARY OF ACHIEVEMENTS

Management of a neat and efficient warehouse

Received a cash bonus for excellent achievement. By compiling the company’s Standard Operational Procedures file. (14th cheque)

Taught myself the Integration of the clocking system with the payroll system – since went on a course for Pastel Payroll and have taken on the role of Payroll & HR Administrator doing weekly wages for over 70 staff. – Over and above managing the warehouse and distribution.

GROBABY

2010-2014 Front Office and HR & Payroll Administrator

ASPECTS OF POSITION

Customer Support

Invoicing ( Dischem Edgars Makro Baby City Baby Boom Toys R Us)

Administration of Invoicing & POD’s

Implementation of Processes and Procedures

Telephonist and Reception

Staff Clockings & Payroll

SMILE EDUCATION

1998-2005

2008-2009 STORES & DISTRIBUTION MANAGER

ASPECTS OF POSITION

Purchase of Raw Material – Local and International

Receipt of Finished Product into Warehouse

Packing of Finished product into Orders

Distribution of Orders – Local and International

Sales Analysis

Merchandising – Product Selection for Sales Campaigns

Estimating

Product Range Management

Management of Staff, Processes and Procedures

DUTIES & RESPONSIBILITIES

Management of all incoming stock manufactured by Production Department

Control the movement of stock between the Bulk security store and the Picking shelves

Management and Control of Stock Takes and Cycle Counts

Management of all stock levels, control out of stock situations and reconciliation of inventory

Manage, assess and control “Just in Time” principals

Receive all picking slips from the Orders Dept. and ensure that the process is efficient and accurately achieved

Management of the 48 hour strict internal turnaround time – from generation of customer order to final dispatch

Management and control of Department Overtime ratio

Authorisation of all Overtime Statistics and time worked

Manage a function which ensures that the Department packs and distributes the month end orders which equate to 30% of the total monthly turnover in 1 day

Manage a team of 40 staff encompassing Pickers, Packers, Despatch Staff, Store Staff and Drivers

Manage and am responsible for controlling all costs within the department from packaging materials to distribution costs

Reconcile all Courier charges and authorize payment of said Couriers

Co-ordination of all Local, Long Distance and International deliveries

Control and Manage four local, on-site vehicles, daily routing of these vehicles, maintenance and scheduling thereof

Extensive liaison with the Production and Factory Team related to their collections from Suppliers and schedule these with the local deliveries

Extensive liaison with a direct selling extensive client base

Introduction and implementation of Controls and Checklists for Department Efficiency

Introduction and implementation of Job Descriptions, Appraisal Systems and Standard Operating Procedures for Operational efficiency

Management of all Raw Material, Semi Finished and Finished Goods Store

Management and co-ordination of Company Imports and Exports and International Sales

Manage and control all purchasing and procurement of raw materials

Creation, design and implementation of the Bill of Materials Computer Stock System

Extensive liaison with Management Team regarding strategy, budget and planning

Meeting with Suppliers, negotiation of prices and rebates, closing of deals and collation, control, assessment and renewal of Supplier Contracts

Teambuilding, Representation at Management Meetings and Strategy Sessions

Extensive Customer Liaison –People Person

In-depth knowledge of products, new launches, Launch Event Co-ordination, Product Trends, Market Research and the Just-in-Time concept

SUMMARY OF ACHIEVEMENTS

Contributed to the improvement of the Company cash flow by management and reduction of the stock holding and cost savings on purchases

Management of three efficient, productive stores – Raw Materials, Semi Finished Store and Finished Goods Store

Outstanding performance Award – August 1998

Outstanding performance Award – December 1998

Management Award – December 1999

Best Manager Award - December 2001

Nominee Chairmans Award – December 2001

REASON FOR WANTING TO LEAVE

The company premises have relocated to 0lifanstfontein which is a round trip of 170km daily, so I wish to work closer to home.

I would also like to develop my other strengths, thus I am not necessarily looking for a Warehouse Management position, I would like to utilise my intellect and energy in other spheres such as Sales Support, Procurement, Office Manager, Credit Control or Customer Service. This is where my personality and people skills will prove most useful.

PERIOD EMPLOYED THE DERMAL INSTITUTE - DERMALOGICA

2007 DISTRIBUTION CENTRE MANAGER

ASPECTS OF POSITION

Receipt of Product– Local and International

Packing of Finished product into Orders

Distribution of Orders – Local and International

Stock Control

Management of Staff, Processes and Procedures

DUTIES & RESPONSIBILITIES

Management of all incoming stock imported from USA

Manage the movement of stock between the Bulk security store and the Picking shelves

Management and Control of Stock Takes and Cycle Counts

Management of all stock levels, control out of stock situations and reconciliation of inventory

Manage, assess and control “Just in Time” principals

Receive all picking slips from the Orders Dept. and ensure that the process is efficient and accurately achieved

Management of the strict internal turnaround time – from generation of customer order to final dispatch

Management and control of Department Overtime ratio

Authorization of all Overtime Statistics and time worked

Manage a team of 20 staff encompassing Pickers, Packers, Despatch Staff, Store Staff and Drivers

Manage and am responsible for controlling all costs within the department from packaging materials to distribution costs

Reconcile all Courier charges and authorize payment of said Couriers

Co-ordination of all Local, Long Distance and International deliveries

Control and Manage two local, on-site vehicles, daily routing of these vehicles, maintenance and scheduling thereof

Liaison with Salons and Customer Services

Introduction and implementation of Controls and Checklists for Department Efficiency

Introduction and implementation of Job Descriptions, Appraisal Systems and Standard Operating Procedures for Operational efficiency

Management of Finished Goods Store

Management and co-ordination of Company Imports and Exports and International Sales

Import and Export documentation

PERIOD EMPLOYED THE VIRGIN COSMETICS COMPANY

2006 WAREHOUSE ADMINISTRATOR

ASPECTS OF POSITION

Implementation of SAP warehouse systems and procedures

Receipt of Product – Local and International

Purchase Orders

Packing of Finished product into Orders

Distribution of Orders – Local and International

Stock Control

DUTIES & RESPONSIBILITIES

Implemented and managed workflow processes and Procedures on SAP

Integration of SAP and Quinn Street information

Control the movement of stock between the Bulk security store and the Picking shelves

Stock Takes and Cycle Counts

Stock levels, Out of stock situations and reconciliation of inventory

Receive all picking slips from the Orders Dept. and ensure that the Pick, Pack & process is efficient and accurately achieved

Liaison with Customer Services

Introduction and implementation of Controls and Checklists for Department Efficiency

PERIOD EMPLOYED

SMILE EDUCATION

1998 – 2005 STORES & DISTRIBUTION MANAGER

ASPECTS OF POSITION See current position – exactly the same

DUTIES & RESPONSIBILITIES See current position – exactly the same

PERIOD EMPLOYED

1994 - 1996 LINDSAYS TRANSPORT – Division of RAUTIES

CONTRACT MANAGER

DUTIES & RESPONSIBILITIES

Receipt of paper from mills via rail every month

Dispatch of 20 loads per day for local deliveries

Planning of local vehicles and management of vehicle efficiencies in terms of loads

Management and implementation of all administration functions

Ensured Stock on hand balanced at all times

Administration reporting for SAPPI

Liaison with SAPPI Head Office, and representatives on Depot

Liaison with Lindsay transport division to meet SAPPI’s daily distribution requirements

Management of load plans and paper distribution

Liaise with SAPPI Durban sales office

Liaise with Slitter warehouses and control the movement of paper both in and out of paper reels to be slit into palletized sheets

Ensure that the reels are stacked according to fire safety and SAB standards

Ensure all fire equipment is kept up to SABS standards

Assist SAPPI representative in drawing paper from the mills

Liaise with Spoornet on rail truck movement and expedite if outstanding orders are on route

Monitor Budgets for the department

Meet with Spoornet monthly re: calling in of rail traffic & expediting empty rail trucks back to the yard

Ensure the use of Dunnage edge protector’s tarpaulins and straps on the trucks to prevent damage to the paper

Preloaded vehicles to ensure that each vehicle ran a minimum of three loads per day, to be cost effective

Management of warehouse staff

SOUTH AFRICAN CONTAINER DEPOTS

PERIOD EMPLOYED

1991 – 1993 CLIENT LIAISON OFFICER and UNPACK

CONTROLLER

DUTIES & RESPONSIBILITIES

Responsible for Administration related activities in the department and ensured correct documentation flow

Prepared management Information Systems on a monthly basis for input into head office figures

Supervised all data pertaining to Imports (i.e. Capture Container manifests, Bills of Lading etc)

Processed all queries and requests via clients regarding import container unpacks

Daily Customer Telephonic advise on all unpack progress reports and any discrepancies

Planned and allocated all administration requirements (Filing, reconciliation of Invoicing, documentation requirements, Bills of Entry, DRO’s and ensured all the information was updated timeously)

Liaised with Clients and other departments on Imp ort related activities

Scrutinized all incoming documentation for authenticity and advised clients of any anomalies

Responsible for all Management Information Systems

Reconciliation of Unpack freight tons per Port, Country And per Vessel

Forecasted expected Freight Tons per vessel (SAFARI, SAECS, FAR EAST, USA, OTHER, EUROPE)

Liaise with Spoornet to expedite urgent container for delivery

Controlled unpacks for clients

Management and Supervision of staff

SOUTH AFRICAN CONTAINER DEPOTS

PERIOD EMPLOYED

1989 – 1991 CREDIT CONTROLLER

DUTIES & RESPONSIBILITIES

Responsible for collections from Accounts S-Z, most of the Shipping companies.

Was recognized for reconciling and balancing Saftainer account and reducing the book substantially.

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