Curriculum Vitae Kathryn Head
NAME KATHRYN DENISE HEAD
ADDRESS * ***** **
Freeland Park
Scottburgh
IDENTITY NUMBER 640**********
TELEPHONE +27-11-835**-****
ALTERNATE TEL. +271*-**-***-**** ( Mike )
DATE OF BIRTH 29 September 1964
DRIVERS LICENSE Code Eight (8)
LANGUAGES Home Language – English
French Afrikaans
QUALIFICATIONS
Last School Attended Marondellas High School
Marondellas
Zimbabwe
Highest Standard Passed O and M levels
Subjects Passed English French Geography Biology History
Leadership Roles Hostel Monitor, Prefect, Toastmaster
Extramural Activities Debating Hockey Basketball Tennis Swimming
HIGHER EDUCATION
Renfreight Imports Certificate 1991
Supervisory Development 1991
WITS/JCCI Import Management 1992
** Achieved Distinction
Freight Management 1998
Pastel Payroll Administration & HR 2014
DATE PROFILE
2014 GroBaby Warehouse Manager
2010 GroBaby Front Office and HR & Payroll Administrator
2009 Smile Education Stores & Distribution Manager
2007 The Dermal Institute – Dermalogica Distribution Centre Manager
2006 Virgin Cosmetics Warehouse Administrator
1998- Smile Education Stores & Distribution Manager
2005
1996 Self Employed Transport Broker
1993 - Lindsays Transport Warehouse Manager SAPPI
1989- South African Container Depots Accounts /Credit Controller/ Client Liaison
1988 Permanent Building Society & Allied Teller & Clerk
1984 - DR. A Kohler DR. RB Winter Dental Assistant
1983 Technikon Natal Dental Assisting
1982 M Levels 3 subjects
1981 O Levels 5 subjects
COMPUTER LITERACY : Great Plains, SAP, Pastel Evolution, MS Windows, Office, Powerpoint Lotus 123. Pastel Payroll
REFERENCES : Mr. Les Johnston - Operations Director - Smile Education 082*******
PERSONAL SYNOPSIS My Strengths include:
A high degree of competency and confidentiality
The ability to identify and resolve problems using my own initiative
Prefer to work under pressure and meet deadlines
Excellent PC skills and overall computer literacy
Accurate and efficient
Communicate effectively
Procurement
Sales Support
Office Management
Customer Service
Credit Control
GROBABY CURRENT WAREHOUSE MANAGER
ASPECTS OF POSITION
Receipt of Finished Product into Warehouse
Packing & Distribution of Orders ( Dischem Edgars Makro Baby City Baby Boom Toys R Us)
Administration of Invoicing & POD’s
Management of Staff, Processes and Procedures
Inventory Management
DUTIES & RESPONSIBILITIES
Management of all incoming stock
Control the movement of stock
Management and Control of Stock Takes and Cycle Counts
Management of all stock levels, control out of stock situations and reconciliation of inventory
Manage, assess and control “Just in Time” principals
Data Capture of all Invoicing -ensure that the process is efficient and accurately achieved
Management of the 48 hour strict internal turnaround time – from generation of customer order to final dispatch
Management and control of Department Overtime ratio
Authorisation of all Overtime Statistics and time worked
Manage a team of 10 staff encompassing Pickers, Packers, Despatch Staff, Store Staff and Drivers
Manage and am responsible for controlling all costs within the department from packaging materials to distribution costs
Reconcile all Courier charges and authorize payment of said Couriers
Co-ordination of all Local, Long Distance and International deliveries
Control and Manage four local, on-site vehicles, daily routing of these vehicles, maintenance and scheduling thereof
Extensive liaison with the Production and Factory Team related to their collections from Suppliers and schedule these with the local deliveries
Introduction and implementation of Controls and Checklists for Department Efficiency
Introduction and implementation of Job Descriptions, Appraisal Systems and Standard Operating Procedures for Operational efficiency
Management and co-ordination of Company Imports and Exports
Manage purchasing and procurement of raw materials
Meeting with Suppliers, negotiation of prices and rebates,
Extensive Customer Liaison –People Person
SUMMARY OF ACHIEVEMENTS
Management of a neat and efficient warehouse
Received a cash bonus for excellent achievement. By compiling the company’s Standard Operational Procedures file. (14th cheque)
Taught myself the Integration of the clocking system with the payroll system – since went on a course for Pastel Payroll and have taken on the role of Payroll & HR Administrator doing weekly wages for over 70 staff. – Over and above managing the warehouse and distribution.
GROBABY
2010-2014 Front Office and HR & Payroll Administrator
ASPECTS OF POSITION
Customer Support
Invoicing ( Dischem Edgars Makro Baby City Baby Boom Toys R Us)
Administration of Invoicing & POD’s
Implementation of Processes and Procedures
Telephonist and Reception
Staff Clockings & Payroll
SMILE EDUCATION
1998-2005
2008-2009 STORES & DISTRIBUTION MANAGER
ASPECTS OF POSITION
Purchase of Raw Material – Local and International
Receipt of Finished Product into Warehouse
Packing of Finished product into Orders
Distribution of Orders – Local and International
Sales Analysis
Merchandising – Product Selection for Sales Campaigns
Estimating
Product Range Management
Management of Staff, Processes and Procedures
DUTIES & RESPONSIBILITIES
Management of all incoming stock manufactured by Production Department
Control the movement of stock between the Bulk security store and the Picking shelves
Management and Control of Stock Takes and Cycle Counts
Management of all stock levels, control out of stock situations and reconciliation of inventory
Manage, assess and control “Just in Time” principals
Receive all picking slips from the Orders Dept. and ensure that the process is efficient and accurately achieved
Management of the 48 hour strict internal turnaround time – from generation of customer order to final dispatch
Management and control of Department Overtime ratio
Authorisation of all Overtime Statistics and time worked
Manage a function which ensures that the Department packs and distributes the month end orders which equate to 30% of the total monthly turnover in 1 day
Manage a team of 40 staff encompassing Pickers, Packers, Despatch Staff, Store Staff and Drivers
Manage and am responsible for controlling all costs within the department from packaging materials to distribution costs
Reconcile all Courier charges and authorize payment of said Couriers
Co-ordination of all Local, Long Distance and International deliveries
Control and Manage four local, on-site vehicles, daily routing of these vehicles, maintenance and scheduling thereof
Extensive liaison with the Production and Factory Team related to their collections from Suppliers and schedule these with the local deliveries
Extensive liaison with a direct selling extensive client base
Introduction and implementation of Controls and Checklists for Department Efficiency
Introduction and implementation of Job Descriptions, Appraisal Systems and Standard Operating Procedures for Operational efficiency
Management of all Raw Material, Semi Finished and Finished Goods Store
Management and co-ordination of Company Imports and Exports and International Sales
Manage and control all purchasing and procurement of raw materials
Creation, design and implementation of the Bill of Materials Computer Stock System
Extensive liaison with Management Team regarding strategy, budget and planning
Meeting with Suppliers, negotiation of prices and rebates, closing of deals and collation, control, assessment and renewal of Supplier Contracts
Teambuilding, Representation at Management Meetings and Strategy Sessions
Extensive Customer Liaison –People Person
In-depth knowledge of products, new launches, Launch Event Co-ordination, Product Trends, Market Research and the Just-in-Time concept
SUMMARY OF ACHIEVEMENTS
Contributed to the improvement of the Company cash flow by management and reduction of the stock holding and cost savings on purchases
Management of three efficient, productive stores – Raw Materials, Semi Finished Store and Finished Goods Store
Outstanding performance Award – August 1998
Outstanding performance Award – December 1998
Management Award – December 1999
Best Manager Award - December 2001
Nominee Chairmans Award – December 2001
REASON FOR WANTING TO LEAVE
The company premises have relocated to 0lifanstfontein which is a round trip of 170km daily, so I wish to work closer to home.
I would also like to develop my other strengths, thus I am not necessarily looking for a Warehouse Management position, I would like to utilise my intellect and energy in other spheres such as Sales Support, Procurement, Office Manager, Credit Control or Customer Service. This is where my personality and people skills will prove most useful.
PERIOD EMPLOYED THE DERMAL INSTITUTE - DERMALOGICA
2007 DISTRIBUTION CENTRE MANAGER
ASPECTS OF POSITION
Receipt of Product– Local and International
Packing of Finished product into Orders
Distribution of Orders – Local and International
Stock Control
Management of Staff, Processes and Procedures
DUTIES & RESPONSIBILITIES
Management of all incoming stock imported from USA
Manage the movement of stock between the Bulk security store and the Picking shelves
Management and Control of Stock Takes and Cycle Counts
Management of all stock levels, control out of stock situations and reconciliation of inventory
Manage, assess and control “Just in Time” principals
Receive all picking slips from the Orders Dept. and ensure that the process is efficient and accurately achieved
Management of the strict internal turnaround time – from generation of customer order to final dispatch
Management and control of Department Overtime ratio
Authorization of all Overtime Statistics and time worked
Manage a team of 20 staff encompassing Pickers, Packers, Despatch Staff, Store Staff and Drivers
Manage and am responsible for controlling all costs within the department from packaging materials to distribution costs
Reconcile all Courier charges and authorize payment of said Couriers
Co-ordination of all Local, Long Distance and International deliveries
Control and Manage two local, on-site vehicles, daily routing of these vehicles, maintenance and scheduling thereof
Liaison with Salons and Customer Services
Introduction and implementation of Controls and Checklists for Department Efficiency
Introduction and implementation of Job Descriptions, Appraisal Systems and Standard Operating Procedures for Operational efficiency
Management of Finished Goods Store
Management and co-ordination of Company Imports and Exports and International Sales
Import and Export documentation
PERIOD EMPLOYED THE VIRGIN COSMETICS COMPANY
2006 WAREHOUSE ADMINISTRATOR
ASPECTS OF POSITION
Implementation of SAP warehouse systems and procedures
Receipt of Product – Local and International
Purchase Orders
Packing of Finished product into Orders
Distribution of Orders – Local and International
Stock Control
DUTIES & RESPONSIBILITIES
Implemented and managed workflow processes and Procedures on SAP
Integration of SAP and Quinn Street information
Control the movement of stock between the Bulk security store and the Picking shelves
Stock Takes and Cycle Counts
Stock levels, Out of stock situations and reconciliation of inventory
Receive all picking slips from the Orders Dept. and ensure that the Pick, Pack & process is efficient and accurately achieved
Liaison with Customer Services
Introduction and implementation of Controls and Checklists for Department Efficiency
PERIOD EMPLOYED
SMILE EDUCATION
1998 – 2005 STORES & DISTRIBUTION MANAGER
ASPECTS OF POSITION See current position – exactly the same
DUTIES & RESPONSIBILITIES See current position – exactly the same
PERIOD EMPLOYED
1994 - 1996 LINDSAYS TRANSPORT – Division of RAUTIES
CONTRACT MANAGER
DUTIES & RESPONSIBILITIES
Receipt of paper from mills via rail every month
Dispatch of 20 loads per day for local deliveries
Planning of local vehicles and management of vehicle efficiencies in terms of loads
Management and implementation of all administration functions
Ensured Stock on hand balanced at all times
Administration reporting for SAPPI
Liaison with SAPPI Head Office, and representatives on Depot
Liaison with Lindsay transport division to meet SAPPI’s daily distribution requirements
Management of load plans and paper distribution
Liaise with SAPPI Durban sales office
Liaise with Slitter warehouses and control the movement of paper both in and out of paper reels to be slit into palletized sheets
Ensure that the reels are stacked according to fire safety and SAB standards
Ensure all fire equipment is kept up to SABS standards
Assist SAPPI representative in drawing paper from the mills
Liaise with Spoornet on rail truck movement and expedite if outstanding orders are on route
Monitor Budgets for the department
Meet with Spoornet monthly re: calling in of rail traffic & expediting empty rail trucks back to the yard
Ensure the use of Dunnage edge protector’s tarpaulins and straps on the trucks to prevent damage to the paper
Preloaded vehicles to ensure that each vehicle ran a minimum of three loads per day, to be cost effective
Management of warehouse staff
SOUTH AFRICAN CONTAINER DEPOTS
PERIOD EMPLOYED
1991 – 1993 CLIENT LIAISON OFFICER and UNPACK
CONTROLLER
DUTIES & RESPONSIBILITIES
Responsible for Administration related activities in the department and ensured correct documentation flow
Prepared management Information Systems on a monthly basis for input into head office figures
Supervised all data pertaining to Imports (i.e. Capture Container manifests, Bills of Lading etc)
Processed all queries and requests via clients regarding import container unpacks
Daily Customer Telephonic advise on all unpack progress reports and any discrepancies
Planned and allocated all administration requirements (Filing, reconciliation of Invoicing, documentation requirements, Bills of Entry, DRO’s and ensured all the information was updated timeously)
Liaised with Clients and other departments on Imp ort related activities
Scrutinized all incoming documentation for authenticity and advised clients of any anomalies
Responsible for all Management Information Systems
Reconciliation of Unpack freight tons per Port, Country And per Vessel
Forecasted expected Freight Tons per vessel (SAFARI, SAECS, FAR EAST, USA, OTHER, EUROPE)
Liaise with Spoornet to expedite urgent container for delivery
Controlled unpacks for clients
Management and Supervision of staff
SOUTH AFRICAN CONTAINER DEPOTS
PERIOD EMPLOYED
1989 – 1991 CREDIT CONTROLLER
DUTIES & RESPONSIBILITIES
Responsible for collections from Accounts S-Z, most of the Shipping companies.
Was recognized for reconciling and balancing Saftainer account and reducing the book substantially.