Sue Ann Gadd
Cincinnati, Ohio *5211
Cell: 513-***-****
*******@*****.***
Career Objective
To provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce.
Summary of Skills
Highly organized with superior attention to detail.
Spreadsheet creation, entry and formulation.
Experienced at building and retaining large amounts of information.
Capable of managing multiple vendor relationships.
Employee training and development. Efficient at data entry.
Work Experience
Data Entry Clerk
Randstad/US Bank – Cincinnati, OH November 2017 - Present
Temporary position working with business and private tax refunds. Applying payments into the system, verified all personal and private information on accounts. Accuracy was most important along with speed.
Mail Clerk April 2017 – September - 2017
IRS United States Government – Covington, KY
Work in various functional areas within the IRS. My specific duties may vary according to assignments. Perform various clerical duties such as maintaining records, extracting, sorting, numbering, batching, filing tax returns and related correspondence; receive, open, sort and distribute both incoming and outgoing mail; and screen documents, forms, and letters addressed or routed to various offices.
Accounting Specialist December 2014 –November 2016
Accounting Principles/First Student – Cincinnati, OH
Temporary assignment working with the AP Department reconciling invoices in Docusphere and Oracle (JD Edwards) programs. Updated Invoices with correct information such as Vendor number, Location number, Purchase Order number, etc. Trained new “temporary” employees on how to verify invoices correctly. Searched both systems for duplicate invoices and payments. Made copies of invoices for manual payment. Other duties as needed in an office environment.
Fraud Investigator April 2014 – August 2014
Netrada – West Chester, OH
Temporary position verifying orders that are entered for various companies via the internet, as well as catalog orders. I was responsible for making sure there is no fraud activity being done on these companies. Using various internet web sites to check all info on orders. If anything is questionable I call and/or email customer attached to the credit card being used to purchase items. If an order is not able to be verified I use my best judgment in cancelling the order and contacting the customer to let them know. Answer incoming calls from customers that had been contacted. Other duties as needed.
Data Entry Clerk December 2013 to March 2014
US Bank Lock Box – Cincinnati, OH
Temporary position working with business and private tax refunds. Applying payments into the system, verified all personal and private information on accounts. Accuracy was most important along with speed.
Office Manager October 2010 to March 2013
Deer Park Auto – Cincinnati, OH
Meet and greet all customers that enter into the office/garage with questions regarding services for their vehicles. Answered all incoming phone calls, took messages, returned calls, etc. Performed clerical tasks like mailing, copying, faxing, filing and scanning. Responsible for all data entry functions in the AS400 system. Ordered all supplies for the office and for the mechanics. Received the payments for services rendered.
Customer Service/Administrative Assistant January 2000 to June 2010
Easter Masonry – Cincinnati, OH
Explained company personnel policies, benefits, and procedures to employees or job applicants. Process, verify, and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances and performance evaluations. Record data for each employee, including such information as addresses, weekly earnings, absences, supervisory reports on performance, and dates of and reasons for terminations.
Education
Boone County High School Graduated 1977
Northern KY Vocational Technical
Data Processing 1978 – 1980
Skills
Typing – 65 wpm
Data Entry – 14,000 sph
References – Available upon request