email@example.com 708-***-**** linkedin profile
Multi-language programmer (heavy mainframe) with big positive financial impact working in SDLC. Great at researching, solving problems, learning, training, working with internal and external clients and coworkers in many groups., writing (e.g. documenting) and public speaking.
Languages: BAL, COBOL, JCL, SQL, SAS, C++, Java, VB 6.0, VB.NET, ASP.NET
Databases: IMS DB, DB2, Oracle, Access, MySQL, SQL Server, Teradata
Communication: SNDM, CICS, APPC/LU6.2, MQSeries, FTP, TCP/IP, EDI
File Organization: BPAM, GSAM, QSAM, VSAM, IAM
Software: Visual Studio, TSO/SPF, IDCAMS, SDSF, SYNCSORT, Abend-AID, File-AID, File Master, XPEDITER, InterTest, Endevor, Visio, MS Office, Sharepoint
Operating Systems: z/OS, Windows, DOS, Unix, Linux
Infosys, 02/2018 –
Technology Lead: COBOL, JCL, VSAM, DB2, SQL, Oracle, ServiceNow, SharePoint
Provided production support. Wrote help documents.
Consultant: COBOL, CICS, VSAM, JCL, DB2, QMF/SPUFI, File AID, SharePoint, PassPort
Changed and created programs, JCL, and tables to move six nuclear plants to PassPort.
Metra, Chicago IL, 09/2014-01/2016
Senior Programmer Analyst II: COBOL, CICS, VSAM, JCL, InterTest, File Master, SAS
Tested that systems worked with new z/OS version.
Analyzed how to delete unneeded screen fields and merge screens and files.
Changed and wrote COBOL and SAS programs. Created reports and files using SAS.
Accenture, Cincinnati OH, 09/2013-08/2014
System Developer Specialist: COBOL, CICS, DB2, QMF, JCL, InterTest, File Master, ROSCOE/Librarian, HP Quality Center, BMC Remedy/Piccaso, Zeke, technical writing
Analyzed and fixed production problems.
Coded enhancements and break/fixes.
Served as level 3 support responding to user tickets meeting service level agreements.
IBM, East Lansing MI, 03/2013-08/2013
COBOL Developer: COBOL, CICS, JCL, InterTest, File Master, Teradata SQL, Sharepoint
Analyzed production problems caused by merging ESI with Medco data. Verified fixes.
Documented tips and processes. Created requests to install fixes.
HCSC, Chicago IL, 05/2007-03/2013
Application Developer Specialist: COBOL, BAL, CICS, JCL, DB2, InterTest, File Master, SYNCSORT, Endevor, Rational ClearQuest, systems development life cycle, technical writing
Provided test and production support and researched issues leading to 99.9% uptime.
Created many system and help documents including 684 pages help manual.
Default claims resolution improved provider satisfaction by paying Host plan providers 100% of allowable charges after 60 days have passed from Home plan getting claim.
Raised claim throughput where each 1% increase saved over $2,000,000.
AwardVision, Chicago IL, 03/2006-05/2007
Programmer: ASP/VB.NET, HTML, IIS, Crystal Reports, SQL Server, Stored Procedures.
Designed tables and coded program to save email data in tables.
Programmed and maintained E-Commerce storefronts.
Prairie State College, Chicago Heights IL, 02/2003-05/2006
Tutor: Math, COBOL, C, C++, ASP.NET, Java, VB, Visio, MS Office.
Helped students, staff, and company programmers learn and use software and languages.
Online and in-person tutor. Taught second semester classes of Access and Excel.
CCC Information Services, Chicago IL, 06/1996-07/2001
Senior Software Engineer: COBOL, clists, JCL, SQL, C++, Java, XML, Oracle, SNDM, CICS, APPC, MQSeries, QSAM, VSAM, IAM, TSO/SPF, IDCAMS, SDSF, SYNCSORT, File-AID, XPEDITER, EDI, ClearCase, Visio, Lotus Notes, Office, OS/390, DOS, Windows, UNIX.
Coded, tested, documented, and provided production support to Global Data Store/Quality Advisor Appraiser Review (QAAR) system. It created more useful QAAR reports and new revenue of $25 million over two years.
Supported revenue projects by helping clients establish connections, program, and test.
TAC/Sapphire/IBS, Oak Brook/Chicago IL, 09/1993-08/1995
Consultant: BAL, COBOL, CICS, APPC.
Changed Honeywell Bull Cobol/IDS2 programs to IBM Cobol II/DB2/CICS.
Wrote CICS LU6.2 programs for Canadian credit card transactions.
Sears, Hoffmann Estates IL, 02/1980-06/1992
Senior Systems Programmer: BAL, COBOL, clists, JCL, DL/I, SQL, IMS DB, DB2, SNDM, CICS, QSAM, VSAM, TSO/SPF, IDCAMS, IBM utilities, SYNCSORT, XPEDITER, OS/390.
Enhanced on-line promotional buying system to enable buyers to mark down $200 million of old merchandise in five months.
Led three-person team to automatically order to prevent lost sales caused by out-of-stock items. Each 1% reduction in lost sales increased sales by $5 million per year.
Expanded and unified functions for several systems, saving over $60 million per year.
Provided 24/7 support to print timely reports. This let clients place orders, plan promotions, and devise strategies for over $1 billion of merchandise.
AAS Computer Science, Moraine Valley Community College, Palos Heights IL, 1996
BA Economics, University of Illinois, Urbana IL, 1978
Toastmasters: Secretary, Treasurer, Competent Toastmaster, Competent Communicator