Sales Manager
Resume:
Hannah Hill
******.********@*****.***
Sanford, North Carolina
Results-driven manager with record of success within human resources and marketing. Skilled professional with strengths in program administration and service facilitation, most recently as Talent Recruiter for Kelly Services.
KELLY SERVICES February 2017-Present
Sanford, NC
Talent Recruiter
Increased headcount for branch by 200% in less than 6 months
Managed base of 100+ employees
Selected to oversee the largest account for branch, working on site to provide direct support
Developed and aligned effective data tool to help bridge communication gap between branch and largest customer
Responsible for the hiring/firing of all contract employees
Directly responsible for payroll
Solicited information from departmental Managers to ensure proper skill-set for incoming employees to warrant success
Assisted with creation of resumes, mock interviews and entry of job orders
Facilitated complete on-board and screening process for candidates
Conducted safety orientations for all new employees
Career Coaching soft skills, resumes, interview skills, cover letters, job searching,
Civic, community, and professional involvement
Strategic in employment market intelligence & analysis
Developed and implemented effective recruiting strategies in order to attract, screen, recruit, and select high quality candidates including referral generation, ad placement, position postings, direct sourcing, and networking to develop a qualified pool of candidates.
O2 FITNESS August 2016-January 2017
Chapel Hill, NC
General Manager
Managed staff of 30+ employees
Responsible for planning, recruiting, training, employee relations, compensation and benefits
Sponsored to attend Rex Roundtable Sales Leadership workshop.
Top 85% sales among 23 locations.
Managed budget and all departments of club including membership sales, front desk, personal training, group fitness, child care, maintenance, and club cleaning
Achieved significant results related to promoting organizational growth and staff development
Selected to participate in weekly leadership development training with company’s Chief Executive Officer
100% A CHIROPRACTIC WELLNESS CENTER August 2013-November 2014
Colorado Springs, CO
Office Manager
Managed a staff of 4 chiropractic assistants and 6 massage therapists
Conducted 6 interviews for prospective new hires
Hired and onboarded 3 chiropractic assistants and 4 massage therapists
Delivered quarterly performance management appraisals to team members
Planned and organized marketing events (represented company at 18 events)
Led patients through initial experience including: scheduling, thorough exam, posture analysis, and Xrays
Processed insurance claims and conducted account auditing
Educated patients on chiropractic practice and philosophy, nutrition, supplements, and physical activity
CHASE BANK October 2007-August 2013
Colorado Springs, CO
Assistant Branch Manager 2011-2013:
Managed a staff of 4 tellers and 3 personal bankers
Conducted 4 interviews for teller position and 4 interviews for personal banker position
Hired and onboarded 3 new employees
Coached staff to perform sales measures with confidence and efficiency
Supervised and developed branch staff regarding policies, procedures, products, systems and banking transactions
Managed branch audit preparedness (achieved perfect audit in 2013)
Maintained understanding of banking regulations at all times including BSA/AML, Community Reinvestment Act, Truth in Lending Act, Fair Credit Billing Act, Equal Credit Opportunity Act, Home Mortgage Disclosure Act, and Federal Deposit Insurance Corporation policies.
Managed operational functions including loss control, regulatory compliance, and customer retention and audit standards
Licensed Personal Banker 2010-2011:
Proactively met with new and existing customers to discover financial needs and provide product and service recommendations
Contributed to the success of the firm by exceeding branch sales objectives
Partnered with specialists (Mortgage Bankers, Business Bankers, and Financial Advisors) to ensure all customer needs were met
Sales and Service Associate 2009-2010:
Assisted personal bankers with customer sales and important service issues, such as account balancing, loan document preparation, and research
Referred customers to financial experts to provide further problem resolution and potential for referral incentives
Teller 2007- 2010:
Provided customer service through monetary transactions
Referred customers to Personal Bankers for opportunity to receive sales incentives
Maintained working knowledge of Federal banking regulations and guidelines
EDUCATION:
Colorado State University – Global Campus: Human Resources Management, Bachelors of Science (Currently Pursuing, Completion, Fall 2018)
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