Administrative Assistant Office

Kathy Kinnaman

210-***-**** ~ San Antonio, TX ***50 ~ ****************@*****.***

Experienced Administrative Assistant

Extensive Customer Support, Administrative Support, and Technical Support as Follows:

Microsoft Office: Word, Excel,

PowerPoint, Access Public Notary

Greeting and Directing Clients Filing Scheduling Appointments

Answering and Routing Calls Typing 55 wpm Creating Letters, Documents

Scanning, Copying, and Collating Faxing Organized, Detail-Oriented

Professional Experience

Credentialed and effective professional with a reputation for dependability.

Accurately documented the procedure of how to process health insurance applications and wrote up a new workflow sheet for the 6-person office, resulting in 19,000 additional applications processed per year.

Wrote a training manual with pictures to allow sales people to better identify precious gemstones and sell the correct stone, which raised sales by 75%.

Initiated internship program for San Antonio College accounting classes to go to Law Office.

Established standardized office filling system for three years of backed-up files, thus freeing up one office floor.

Work Chronology

Administrative Assistant, Federal Employee Benefits 2016

Assistant to Accountant, River City Produce Company 2015 – 2016

Call Center Agent, TAV Health 2014

Administrative Assistant, Lamar & Associates 2012-2013

Cashier and Sales, Beading2Go 2009

Substitute Teacher, NISD 1997-2004

Education and Certificates

Brigham Young University, Provo, UT BA in Communications

San Antonio, College, San Antonio, TX Certificate in Administrative Processes

Notary License State of Texas

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