Director of Talent Acquisition

MICHAEL KELLY

OBJECTIVE

Be the standard by which others in my position gauge performance and success. Drive results using knowledge and insights gained through experience in multiple business channels.

EXPERIENCE

June 2007–March 2018 Express Locations, LLC./Wireless Vision National

(Merger Oct 2017) Director of Talent Acquisition

Utilized multiple avenues to recruit, screen and interview Sales and Management positions for wireless retail markets across 20 regions in 13 states .

Consult and assist in deveolpment of Applicant Tracking (ATS)

Built and managed relationships with vendors; Monster, Career Builder, Jobing, McQuaig and Symetry and Indeed, SalesDrive, Splashtrack ATS and others.

Created reporting and tracking for staffing and criteria to identify deficiencies.

Implemented screening, assessment and competency criteria and evaluation process for hiring employees.

Reduced employee turnover from 140% to under 59% in 18 months

Worked with Executive Director of Sales Operations to create and implement instructor led and CBT criteria and courses. Instrumental in creating/developing many courses.

Facilitate training courses for all markets. Conduct store reviews on staffing and training requirements and operational execution.

Career Path: Recruting and Training Manager, Recruiting Manager, Director of TA

August 2001–June 2007 Total time at Alltel Central New Mexico

Indirect Account Manager (promotion from Business Solution Rep)

Increased gross new sales through relationships with key National, Premier and local Agents accusations.

Expanded points of distribution based on GAP data and market needs to increase avg productivity to meet contractual standards. Grew market by 40%.

Utilized relationships with Retail and Business channel to reduce issues between sales outlets.

Alltel December 2004–October 2005 Albuquerque, NM

Business Solutions Representative (lateral move from Store Manager)

Acquired, maintained and built client relationships. Achieved 100% of target acquisitions.

Managed business, retail and indirect relationships.

Prospected and updated account database.

Alltel August 2001–December 2004 Albuquerque, NM

Retail Store Manager

Increased sales by 20% and achieved all operational goals.

Increased productivity through coaching and counseling for team of 15.

Controlled expenses through responsible office management.

Maintained, added and corrected customer account database.

EDUCATION

1992–1997 Sam Houston State University Huntsville, TX

BFA., Radio Television and Film

Marketing and Management

Multiple Wireless product and process courses on Management, Operations and technology

Burton Business Sales Training

SKILLS

Instructional design. Billing systems (Retail IQ, Unity), Microsoft office suite. Computer hardware. Peoplesoft. REC systems. Management and Admin tools and processes. Applicant Tracking Systems (Splashtrack, MyStaffing Pro…). Strong communication skills, aptitude to learn multiple products and services. Ability to work independently without close supervision. Organized, self-sufficient and productive. Solid business acumen.

304 HOVEY LONE WOLF,OK 73655 505-***-****

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