EDUCATION AND TRAINING
***** ** **** ******, *****, OK 73099 H: 405-***-**** email@example.com I am an accomplished cake decorated with past medical/dental management experience and exceptional people skills. Action-oriented with strong ability to communicate effectively. Strong Customer Service
Accounting I & II
10/2017 to Current Work from Home - Customer Service Associate Williams-Sonoma - Oklahoma City, OK
Guaranteed positive customer experiences and resolved all customer complaints. Recommended, selected and helped locate merchandise based on customer needs and desires.
08/2015 to 04/2018 Bakery Manager/Cake Decorator
Ingrid's - Oklahoma City, OK
Directed all aspects of ordering produce as well as maintaining fully stocked bakery. Followed all guidelines and duties of the bakery. 03/2014 to 08/2015 Cake Decorator
Homeland - Yukon, OK
Prepared, handled, stocked all bakery products. Decorated custom cake orders per customers specifications before deadline.
10/2011 to 05/2014 Bakery Manager/Cake Decorator
Williams Foods - Tuttle, OK
Managed all aspects of maintaining fully stocked bakery. Did all decorating for bakery as well as custom orders.
04/2000 to 07/2003 Office Manager
Scott Carel, DDS - Oklahoma City, OK
Managed clerical needs of company including medical supply inventory, insurance records, patient charts and company files using online tracking system. 07/1996 to 03/2000 Front Office Receptionist/Clerical Gregory Shanbour DDS - Oklahoma City, OK
Provided support to office such as scheduling, charts, computer system, filing insurance and transcription.
2008 Confectionary and Sugar Arts
Sweet Cherry's Bakery - Oklahoma City, OK, USA
Basic - Intermediate - Advanced Decorating Courses 2000 Insurance Coding Specialist
Wright Business School - Oklahoma City, OK, United States Certificate of CPT Medical Code I, II, and III
Certificate of ICP-9
2000 Medical Transcription
Wright Business School - Oklahoma City, OK, United States Certificate of Medical Terminology
Certificate of Medical Office Procedures
2000 Coding Specialist
National Certification for Insurance/Coding Specialist - Overland Park, KS, United States
1985 Associate of Science: Accounting
Oklahoma City Community College - Oklahoma City, OK, United States