Customer Service Rep.
Resume:
Allegra N. Wilson
Garner, NC **529
***********@*****.***
Customer Service Representative
OBJECTIVE
To obtain a position where customer services skills, communication skills, and technical and management skills will be used to enhance company operations and procedures
PROFESSIONAL HIGHLIGHTS
Four plus years of customer service experience
STRENGTHS
Detailed-oriented Organized Prioritization Creative Thinker Positive Attitude Work well under pressure Excellent Customer Service
PROFESSIONAL EXPERIENCE
ACS-Xerox, Raleigh, NC June, 2014 – Current
A company that provides informational technology services as well as a business process outsourcing
solutions to businesses, government agencies, and non-profit organizations.
Customer services representative for….
iMac
iPhone
iPads
iPods
MacBook’s
Biscuitville, Greensboro, NC August, 2011 – August, 2014
A family owned restaurant chain that offers fresh biscuits and breakfast foods of various combinations
with excellent service and a friendly atmosphere
Cashier (Front-line and Drive thru)
Wrapper
Biscuit maker
Cook – prepped and prepared food
Socked and clean dining area
Other duties as assigned by Manager
Rue 21, Garner, NC June, 2011 – August, 2011
A retail clothing chain
Sales Clerk/Cashier
Greeted and assisted customers as needed
Ensured clothing/merchandise was presentable and area was clutter free
Ensured garments were hung properly on hangers and/or folded correctly on display stands
Checked-out customers
Promoted sales
Biscuitville, Greensboro, NC June, 2011 – August, 2011
A family owned restaurant chain that offers fresh biscuits and breakfast foods of various combinations
with excellent service and a friendly atmosphere
Cashier (Front-line and Drive thru)
Wrapper
Biscuit maker
Cook – prepped and prepared food
Socked and cleaned dining area
Other duties as assigned by Manager
Pizza Inn, Garner, NC August, 2009 – September, 2010
Cashier (Front-line and Drive thru)
Cook – prepped and prepared food
Socked and clean dining area
Ensure pizza and salad bar were stocked and cleaned
Other duties as assigned by Manager
EDUCATION
West Johnston High School, Benson, NC
Diploma
North Carolina A & T University, Greensboro, NC
18+ credit hours towards Bachelor of Science Degree in Biology
Other training: PC-based software including Windows 7, MS-Word, MS-Excel, PowerPoint
References available upon request
Contact this candidate