Maria Rossi
***** ************ **. ***** *****, NY
Cell: 915-***-**** - *********@*****.***
Professional Summary
I am a fast learner and an efficient worker. I am able to multi-task and can show individual responsibilities the attention that they need. I work well with others and thrive independently as well. I understand how important it is to treat my peers, superiors, and customers with respect and kindness, and will always strive to satisfy each customer's needs. I am a passionate worker, and I put everything into doing the best job that I can.
Core Skills
●Computer proficient
●Microsoft Office
●Cash Handling
●Dependable
●Attention to detail
●Results-oriented
●Facility/equipment maintenance
●Social Media
●Time management
Proactive
Experience
Recreation (Facility) Aid- May 2017-Present- Fort Bliss MWR- Soto PFC/Warrior PFC
●Greet hundreds of patrons on a daily basis
●Cash handling and transactions
●Clean and maintain the facility and equipment
●Complete assigned cleaning tasks
●Issue recreational equipment to patrons
●Assist in the execution of fitness events hosted by MWR
●Maintain a safe environment by insuring proper use of the facility and the equipment.
●NF-1
Kennel Technician- June 1, 2016 to August, 2016- Premiere Pet Resort & Spa
●Clean indoor and outdoor kennels
●Feed and walk all dogs up to 3 times a day
●Perform opening and closing duties
●Maintain a clean and safe environment
●Work quickly and efficiently to complete all tasks by end of shift
Waitress- December 2012 to March 2013- Wing Daddy’s-El Paso, TX
●I provided my customers with excellent service, and did my best to ensure a pleasant dining experience.
●I resolved any issues in a quick and respectable manner.
●I handled all of my own payment transactions.
●I would upsell by recommending specials and suggestions to each customer.
●I ensured that my customer’s orders were placed correctly and served as quickly as possible.
Education
1)High School Diploma from Chapin High School (2009)
2)Central Texas College
3)El Paso Community College
a.Current Major: Mass Communications
Certifications/Classes/IMCOM
CPR/First Aid
Introduction to Family & MWR Delivery system
FMWR Orientation
Operation Excellence Customer Service Training
FMWR Budgeting and APF Support
Sports- Event Planning
Introduction to Sports Management
CYS Online Training-Reducing the Risk of Child Abuse in Army CYS settings
CYS Accountability & Supervision
References
1. Stacey Hernandez: Manager of Biggs Gym
2. Antonio Hyder: Maintenance Manager- Soto PFC