JANNETT WEST
**** *** **** **** **. #****, Dallas, Texas 75287
PHONE 469-***-**** • E-MAIL **********@*****.***
OBJECTIVE: TO OBTAIN A POSITION IN A FINANCIAL ENVIRONMENT THAT WILL LEVERAGE MY ACCOUNTING AND MANAGEMENT SKILLS.
SUMMARY OF QUALIFICATIONS
Over twenty years of experience in accounting and customer relations.
Extensive knowledge and experience in all aspects of accounting, management, and statistical reports.
Accustomed to managing and negotiating with individuals to increase efficiency of operations and to accomplish specific objectives.
Exceptional organizational skills with proven ability to contend with the demands of multiple supervisors. Possess the ability to independently prioritize among competing projects and tasks.
Highly organized, self-motivated professional with strong interpersonal skills and ability to work well with varying personality types.
Proficient Technical Skills: Certified in: Millennium One, Genesis Basics, Chart of Accounts, Imaging 2, SAP FICO AP 1, 2, and 5; Windows XP, WordPerfect Office 2002, MSOffice XP, Quicken, Lotus, DacEasy, Lawson, Smartcom, ConnectOne, PeopleSoft, and Great Plains. Experience with Mac/IBM environments, and Ten-key.
EMPLOYMENT
2/2018 – 2/2018 Fay Servicing, Carrollton, TX
INVESTOR ACCOUNTING ANALYST (Consultant)
Reconciliation and analysis of Escrow accounts; identify loan level outages for aged reconciliations. Directed correction to appropriate department
10/2017 – 2/2018 Newbold Advisors, Fort Worth, TX
INVESTOR ACCOUNTING ANALYST (Consultant)
Reconciliation and analysis of GSE portfolios; identify loan level outages for aged reconciliations
10/2008 – 9/2017 Kohl’s Dallas, TX
CUSTOMER SERVICE ASSOCIATE
Daily reconciliation of receipts and returns
Customer assistance with online orders, exchanges
Assistant to store manager with employee and department organization and customer complaints
12/20/07 – 7/2008 various temp assignments Dallas, TX
A/P SPECIALIST
Keyed invoice to SAP system and imaging for A/P in Excel.
Researched account outages for A/P accounts and made correction. Remitted checks on A/P accounts.
4/2007 - 8/2007 AVNET Dallas, TX
A/P TRADE SPECIALIST
Researched account outages POM errors for A/P accounts and reported any system errors management. Update Excel of correction that needed to be made.
10/2004 - 3/2007 HIREGROUP Dallas, TX
A/P SPECIALIST
Keyed invoice from imaging to the A/P account program.
Trained others to key invoices.
02/2002- 9/2004 LAMP TECHNOLOGIES Dallas, TX
FUND ACCOUNTANT
Responsible for balancing stock accounts for clients with daily deadlines to post information on the company website.
Researched account outages and reported any system errors to the designated broker.
Provided assistance with resolving account outages and posted month-end closing general ledger entries.
04/2000 – 01/2002 Dave and Busters Dallas, TX
STAFF ACCOUNTANT
Responsible for bank reconciliation, researching cash outages, and making necessary adjustments.
Managed and monitored daily balances and month-end closing general ledger entries.
Accountable for removing cleared checks from the system.
04/1998 – 03/2000 ACCUBANC MORTGAGE Dallas, TX
INVESTOR REPORTING CLERK
Responsible for reconciling, reporting and remitting account activity to the various private label securities by established deadlines
Reconciliation of Payment Clearing and Disbursement Clearing custodial reconciliations.
Established and maintained client databases and financial reports; monitored client account activity.
Transferred loans from warehouse to permanent investor reports on the MSP servicing platform.
Entrusted with handling privileged records and information used as evidence in the resolution of legal matters.
BANK RECONCILIATION SPECIALIST
Reconciled Deposit Clearing, NSF, and Lockbox accounts on a daily basis and various P&I and T&I accounts on a monthly basis.
Responsible for researching account outages, modifications and reported high-risk errors to the responsible departments and executive management.
Designated to provide back-up assistance and perform a broad range of duties in support of the entire Investor Reporting department.
10/1995 – 03/1998 CENTEX MORTGAGE Dallas, TX
CASH MANAGEMENT ASSISTANT
Responsible for wire transfers and checks reissues on bank systems.
Monitored bank balances on a daily basis and distributed summaries to the corresponding areas managed by the Treasury Department.
Balanced cash accounts and performed daily uploads in Lotus.
Assisted local branches as needed and notified specified staff of monetary errors to ensure timely resolutions.
01/1990 – 12/1992 BANK UNITED MORTGAGE Houston, TX
INVESTOR ACCOUNTING SPECIALIST
Reconciliation of FNMA, FHLMC, GNMA custodial accounts for multiple Lender, Seller Servicer and Issuer portfolios.
Extensive research of acquired portfolios and custodial reconciliations to bring into compliance with industry and investor requirements.
EDUCATION
1990-1991 Houston Baptist University Houston, TX
Bachelor of Science in Business Accounting
1989Brookhaven College Farmers Branch, TX
Associate of Applied Sciences - Accounting
1986El Centro Community College Dallas, TX
Pursued Associate of Applied Sciences – BA
COMMUNITY SERVICE
2006-Present VOLUNTEER / ASSISTANT
Desoto Independent School District, Desoto, TX
REFERENCES: AVAILABLE UPON REQUEST