Customer Service Representative
Resume:
Mailroom Operations Professional
M. Brent Morris
McKinney, TX 75070
**************@*****.***
WORK EXPERIENCE
Dynamex,Inc.
June 2012-.2018
Customer Service Representative for Frito Lay Headquarters. I pick up product from headquarters
And place orders into order management software to dispatch drivers to pickup at site and deliver
To offsite accounts. I also receive product to deliver to contact. I handle phone orders and track where
Deliveries are being made.
PowerPlay Electronics
September 2008-June 2012
My own web-based operation focused on drop-ship and sale of electronics, music, video, used books, comic books, sports cards etc. Maintain 100% positive feedback on both Ebay and Amazon. Skilled using Facebook, Twitter, LinkedIn and many web applications
Xerox Business Systems
September 1997-July 2008
Account Associate With minimal supervision coordinated operations of the mailroom for four different accounts during almost eleven years with Xerox Business Systems.
Account: Cingular Wireless/AT&T
1801 Valley View
Farmers Branch, TX 75234
Managed all aspects of this account’s mail and shipping activities including inventory and supplies. Cingular bought by AT&T who brought in their own mailroom vendor.
Account: Pulaski County School District
Xerox Office: Chenal Parkway
Little Rock, AR 72223
Second-largest account in Little Rock. Provided customer service to 40 schools within district. Checked on copiers, took service orders, made minor repairs and placed repair orders. Maintained meter readings and prepared reports; maintained supply inventories developed positive relationships with customer.
Account: Oxy Oil and Gas
5005 LBJ Freeway
Dallas, TX 75244
Coordinated all mail and shipping activities and conference room setup.
Account: American Heart
7320 Greenville Ave.
Dallas, TX 75231
Received mail, prepared all mail and packages for mailing, delivered mail, received shipping parcels and prepared for shipping. Trained three new employees in all operations.
ObjectSpace, Inc.
September 1996-July 1997-company went out of business
Production Specialist
Receive orders using Lotus Notes, prepare all products for shipping using FedEx Power Ship, deliver mail, organize training materials and ship for classes.
Black Eyed Pea Corporate Office
July 1993-August 1996--Company sold, moved to Arizona
Prepared all materials for mailing to 220 stores throughout the nation. Received and distributed mail for delivery throughout the corporate office. Delivered mail and files to warehouse and training center. Prepared AirBorne packs and meter mail.
Electronic Data Systems (EDS)
June 1991-June 1993
Mail Clerk
Sorted and delivered mail throughout EDS. Metered outgoing mail.
EDUCATION
McLennan County Community College
Waco, Texas
Graduate, Marshall High School
Marshall, Texas
Certifications:
Human Resources Management
Collin County Community College
Summer 2010
Contact this candidate