Sales Executive
Resume:
Ritesh Srivastava
Email Id: **********@*****.***
Mobile: +91-869*******
Professional Snapshot:-
Global Certified SAP-SD Associate
Certification Date: June 2013
Score: 79%
Certified SAP SD (R/3, version ECC 6.0)
Overall more than 7.5 years of experience, including 4.1 years of expertise in SAP Projects and 3+ Years of domain industry experience.
Currently Working with Infosys India Ltd at Pune as Senior Associate Consultant
Postgraduate (PGP+MBA)in Management Studies in Marketing
BE in Electronics & Telecommunication from Nagpur University
Proficient in Sales & Marketing activities ensuring wider market reach & penetration of unexplored market segments.
Ability to grasp new things faster of various departments within an organization.
SAP Skills:-
Master data management-Knowledge of Customer, Material Master Data & Condition Master record.
Knowledge of Sales Document types, item categories & schedule line categories.
Clear understanding on Condition Technique and Pricing procedure determination.
Understanding of Order to Cash Cycle along with special Sales Cycle like Cash Sales, Rush Order, Credit & Debit Note.
Shipping Point Determination.
Billing Process
Basic Functions like Account Determination, Incompletion Logs, and Copy Controls & Output Determination.
Error handling in Idocs.
Integration of-SD/FI and SD/PS, SD & MM.
Basic knowledge of STO/Intercompany / Third party sales.
Having knowledge of IS Retail, Ecom Process.
Technical Skills:-
ERP Package: SAP – SD Module (R/3, version ECC 6.0)
Operating System: Windows 7, XP,
Tools : Ms – Office ( Word, Excel, Power Point, Adobe Photoshop)
SAP Experience: - 4 Years
1. Infosys
Project 1: SAP Support
Duration : 21st Aug 2017 to Till date
Role : SAP SD Consultant
Client : Adidas
Responsibilities:-
Working as an SAP IS Retail Consultant to provide the best resolution to users located in different geographic location across Europe, Russia and US, with zero or minimal impact on production.
Providing Value Adds, Problem Tickets, ticket reduction and Change Requests to the client.
Solving critical tickets to provide on time support to various issues in production, with minimal impact.
Working on different Ecom process.
Working on SAP CAR system.
Knowledge of Master Data & Pricing
Creation, deletion & retriggering of Promotion, Bonus buys & Partner group.
2. Atos
Project 1: SAP Support & Rollouts
Duration : 26th May 2014 to 14th Aug 2017
Role : SAP SD Consultant
Client : Nessie GIT
Responsibilities:-
Solving the tickets with in contractual SLAs.
Roll-out for the new countries
Resolving SD issues and queries to support day-to-day operations, providing immediate solutions to client/end user on run-time errors based the issues.
Day to day support activities for resolving the production issues.
Active participation in team meetings addressing methods for handling tickets efficiently.
Reporting the deviations in resolving the issue and taking corrective actions in order to satisfy the customer.
Communicated the status of issues and impacts with team members and Client
Worked on master data maintenance and also for Change requests.
Review of Detailed Process Flow for functional requirements.
Review of development technical designs/specifications.
Customized OTC process control elements such as document types, item category, and schedule line category.
Maintained Copy control rule to ensure proper flow of data and information in sales and billing documents.
Worked with ABAPers to generate customized reports and design forms.
Worked with developers on user-exits in sales order creation and billings.
Uploading mass data using LSMW, Use of SAP query for Reporting.
Worked on issues related to smartforms.
Non SAP Experience: - 3 + Years
1. Uniklinger Limited.
Designation: Sales Engineer
Tenure : 10th Feb 2012 to 31st Dec 2012
Roles & Responsibilities:-
Reviewing and interpreting the competition and market information to fine tune the marketing strategies and strengthen the brand image.
Generating enquiry through strong relationship with client / consultant.
Preparing techno-commercial offers, striking a balance between customer requirements and product specifications.
Preparing techno-commercial offers, striking a balance between customer requirements and product specifications, Negotiation, Closing orders.
Replying of technical and commercial queries during negotiation stage.
Coordinating with various departments for engineering details & costing.
2. Cranedge India Private Limited
Designation : Executive Business Development
Tenure : 1st Feb 2011 to 31st Aug 2011
Roles & Responsibilities:-
Inspecting cranes, analyzing & preparing reports, giving suggestions & recommendations & preparing the offer.
Handling overhauling of the cranes, extension of structures, modifications and various rectifications works in cranes.
Initiating and sustaining efforts for bettering Customer Satisfaction through regular relationship calls, identifying & conducting consultation sessions for customers
Providing effective resolution to customer queries and improving relationships with the customer by anticipating customer future requirements, thereby ensuring a positive customer experience.
Co-coordinating with various sales executives, service & commissioning engineers for ensuring smooth operations
3. Bansal Fertilizer as Sales Executive
Designation: Sales Executive
Tenure : 2nd May 2003 to 28th June 2005
Roles & Responsibilities:-
Mapping business potential & identifying profitable markets for the company’s products.
Driving business growth by developing dedicated channel networks to enhance market penetration & product reach
Monitoring distribution networks to ensure smooth flow of products & ready availability of stock at all times at retailers
Educational Qualification:-
PGP+MBA (SMU) in Marketing & IB from Indira College, Pune
BE in Electronics & Telecommunication from Nagpur University
Personal Details:-
Date of Birth : 03rd Jan 1985
Languages : English, Hindi
Marital Status : Married
Present Address : F 401 Sai dreams pimple Saudagar Pune
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