Manager Customer Service
Resume:
Emberly McLean
Retail Store Manager
Rome, GA
**********@*****.***
Retail Manager with over 10 years in a fast-paced environment. Enforced an environment that focused on customer service and improving the overall performance of the store. Enjoys working and building a team to perform at their best in all situations
Authorized to work in the US for any employer
Work Experience
Shift Manager
Walmart - Douglasville, GA
October 2014 to Present
Hiring and Training new associates
Payroll and scheduling
Responsible for ensuring customer service is being meet with high expectations Implementing directions for home office
Budgeting and production
Ensuring compliance
Community involvement
Assistant Manager/Manager
Walmart - Rome, GA
March 2002 to October 2013
Hiring to fill positions
Training associates
Payroll and Scheduling
Compliance
Safety of associates and customers
Successful ran all areas before moving to Shift manager Education
Rome, GA in Business Manager
Georgia Highlands College - Rome, GA
May 2003 to January 2006
Skills
Excel, Community Relations, Training & Development, Management, Communications, P&L Management
Certifications/Licenses
Food Safety
December 2015 to December 2020
Additional Information
Actively involved in fundraising for CMN and Breast Cancer Awareness. Have been apart of major remodels and store openings.
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