Customer Service Sales
Resume:
Ms. Sarah Virji
Miami, Florida
33130
GOC # 01-28317 (UK license)
E-mail: ***********@*******.***
Education
May 2016 – May 2018 New England College of Optometry, Boston, MA, USA
- Doctorate of Optometry (OD)
- Completed with Honors
Oct 2010 – June 2014 Aston University, Birmingham, UK
- Bachelors in Optometry (BSc Optometry)
- Completed with First Class Honors
- 3rd year liaison of Optics Society 2012/2013
- Vice President of Optics Society 2011/2012
Sept 2005- April 2010 University of Alberta, Edmonton, Alberta, Canada
BSc Biological Sciences
- Graduated with a 1st
Sep 2004 – June 2005 Jasper Place High School, Edmonton, Alberta, Canada
Grade 12 – Completed High School Diploma
- Successfully completed grade 10, 11 and 12.
- Involved in leadership and grad council.
- Co-MC at the graduation ceremonies.
Sep 1999 - Jun 2002 Parkview Junior High, Edmonton, Alberta, Canada
Grade 9
- Completed grade 7-9 with outstanding marks.
- Member of grade 9 grad council.
Employment History
November 2017 – May 2018 Bascom Palmer Eye institute, Miami, FL, USA
Optometry Extern
- The above job exposed me to various specialty clinics within the
Optometry and Ophthalmology fields such as; Cornea/Refractive
surgery, Glaucoma, Neuro-ophthalmology, Retina, Vitreous and
Primary Care. Not only did I work in clinics but we had slide quizzes,
imaging conferences, Ophthalmology grand rounds and Optometry
grand grounds weekly. I performed refractions, dilated fundus
examinations, IOPs, gonioscopy, punctal plugs and ordered visual
fields, topography and OCTs as needed.
August 2017 – November 2017 Dr. Byrnes Contact Lens Specialist, Londonderry, NH, USA
Optometry Extern
- The above job allowed me to work with patients as a healthcare
professional. I performed refractions, dilated fundus examinations, K
readings, IOPs, gonioscopy, visual fields, fundus photography and
topography. As this was a specialty contact lens clinic, I did many soft
contact lens fits/checks, RGP assessments, OrthoK assessments and
scleral lens fits/assessments. I learned how to use a slit lamp mounted
with a video camera to record the different lens fits.
May 2017 – August 2017 Lynn Community Health Clinic, Lynn, MA, USA
Optometry Extern
- The above job allowed me to work with patients as a healthcare
professional. I performed refractions, dilated fundus examinations,
contact lens fits/checks, K readings, IOPs, gonioscopy, visual fields,
fundus photography and OCT. I did have an opportunity to also
dispense, adjust and fit spectacles.
Sept 15, 2015 – March 31, 2016 Specsavers, Basildon, Essex, UK
Optometrist
- The above job allows me to work with patients and customers, both as a healthcare professional and as a retail employee. I performed refractions, health checks, contact lens fits and checks, K readings, IOPs, visual fields and fundus photography. I also helped with the dispensing, adjustment and sales department.
October 24, 2014 – July 26, 2015 Specsavers, Brunswick Center, Russell Square, London, UK
Optometrist
- The above job allows me to work with patients and customers, both as a healthcare professional and as a retail employee. I performed refractions, health checks, contact lens fits and checks, K readings, IOPs, visual fields and fundus photography. I also helped with the dispensing, adjustment and sales department.
July 29, 2013 – October 23, 2014 Specsavers, Hornchurch, Essex, UK
Pre-Registration Optometrist
- The above job gave me experience working with patients and customers, both as a healthcare professional and as a retail employee. I performed refractions, health checks, contact lens fits and checks, K readings, IOPs, visual fields and fundus photography. I also had hands on experience in the dispensing, adjustment and sales department. Throughout the year I completed the required pre-reg assessments and passed OSCEs all on the first attempt.
July 21, 2012 – Sept 6, 2012 Urban Optik, Edmonton, Alberta, Canada
Optometry Summer Student
- The above job required me to interact with patients and explain to them what tests and measurements I will be taking. I was able to pre- screen all the patients. This included auto-refraction, taking K readings, IOP and VF. In the office there was an Optos machine. I was trained on the Optos and was able to take retinal photos for all patients requiring them. I was also taught eye steering on the Optos machine. I enhanced my dispensing and adjustment skills. Other requirements for my position were to help make appointments, answer phone calls and take payments.
July 2011 - Sept 2011 Service Alberta, Edmonton, Alberta, Canada
June 2010 – Sept 2010 Accounts receivable/Accounts Payable
May 2009 - Sept 2009 -The above 3 jobs required accuracy, attention to detail and good communication and inter-personal skills. Here I dealt with vendor invoices and checked documents to ensure all fields were correctly completed such as; account codes, vendor numbers, names and addresses and payment amounts. I also followed up with various government departments that we provided services to for information as required. I handled incoming cheques and cash; ensured proper accounting for all revenues received and entered data into an online government information system based on people soft.
Sept 2008 - Feb 2009 Sephora, Edmonton, Alberta, Canada (Seasonal) Make-up Artist/Consultant
-Here I developed customer service skills. I provided consultations to
customers about various make-up products, helped out on cash wrap
and counted and filled stock.
May 2006 - July 2008 Accurate Data, Edmonton, Alberta, Canada
Data Entry Clerk
-This position required me to use my computer skills to enter data into
an online system. Here I was able to gain knowledge about different
government departments such as; police services, city services and the
education board. I also learned to scan documents into an electronic
filing system as well as prepare hardcopy files.
July 2003 - May 2006 Galaxyland, Edmonton, Alberta, Canada
Ride Operator
-The above job required me to be friendly, responsible and alert in
order to ensure guests were entertained in a safe and secure
environment. My duties were to open and close entrance and exit gates,
check to make sure guests were properly seated and operate the ride.
Oct 2000 - Jun 2002 Sitare Productions, Edmonton, Alberta, Canada
Dance Instructor
- Here I gained experience working with children from the ages of 5 to
12. I choreographed dance routines to suit the skills and age of the
children. I came up with different costume designs and developed
public relation skills through arranging yearly concerts and public performances.
Volunteer Experience
February 2015 – Present Vision Care for Homeless People, London, UK
- Perform eye tests
- Help with dispenses and collections
July 1, 2012 – July 14, 2012 Pro Vision Optical, London, UK
- Adjustments
- Dispensing
- Shadowed the Optometrist
December 2011 – Jan 2012 Pharmacy Technician, Lemarchand Dispensary, Edmonton, Alberta
- Filling prescriptions
- Cashier
- Customer service skills
September 2006 – September 2010 Tutor, Edmonton Ismaili Community, Edmonton, Alberta, Canada
-Teach/Tutor young children aged 5 - 18 who have recently moved to
Canada from Afghanistan
- Read to children
- Quiz children
- Help them understand Canadian education system
September 2007 - October 2008 Grade 1 Religious Teacher
- Teach students age 6
- Organized activities
- Prepared lesson plans
- Supervised lunch periods
Aug 2002 – Aug 2004 Camp Discovery, Edmonton, Alberta, Canada
- Arrive at drop off 30 minutes early
- Organize activities
- Assist counsellors in their class
- Wait at pick up till all children have been picked up
Awards & Certificates
Rutherford Scholarship (Sept 04-June 05) - Overall average for Grade 10 and Grade 12
Outstanding Service Award (Sept 04-June 05) For Leadership work combined with my work on the Grad Council of 2005, I was awarded the outstanding service award.
Honors (November, 2004)
Received an overall average of above 80% in my first semester of grade 12.
Best Defencemen (May, 2002)
Awarded best defensemen of the year during the ball hockey season
Most Valuable Player (May 2010)
Awarded MVP of the year during the ball hockey season
Extracurricular Activities Dance
- I do Bollywood, Latin, Peruvian, Belly dancing and Kathak. I’ve been
doing Kathak, a North Indian classical dance form, for 17 years and hope to graduate in 2 years
- I have been chosen to be an anchor dancer for a production that will be travelling throughout Canada in Fall 2018
- Teach dance once or twice a week
Ball Hockey
- I’ve been playing hockey for 20 years
- For 2 years I coached a lower division team
Speech Arts
- I did 3 years of Speech Arts, to enhance my public speaking skills
Volleyball
- I’ve been playing volleyball for 8 years
- Played on the Aston University team
Optics Society
- 3rd year liaison 2012/2013
- Vice President 2011/2012
- I setup presentations at the University with various Optical companies
- I oversee and help all members with their individual tasks
- I plan and organize events throughout the year
References
Dr. Leslie Rebecca Small
Optometrist
Bascom Palmer Eye Institute
900 NW 17th Street,
Miami, Florida
33136
*****@***.*****.***
Dr. Stephen P. Brynes
Optometrist (Contact Lens Specialist)
80 Nashua road,
Londonderry, New Hampshire
03053
*********@***.***
Pankti Cracknell
Director/Secondary Supervisor
Specsavers Hornchurch,
139 High Street
Hornchurch, Essex
RM11 3YD
Amy Sheppard
Lecturer in Optometry
School of Life and Health Sciences
Aston University
Birmingham, UK
B4 7ET
+44(0)121-***-****
*.********@*****.**.**
Geneva Snow
Collections Unit Manger
Service Alberta
******.****@***.**.**
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