Donovan Spafford
San Jose, California 951**-****-**
Phone 408-***-****
Email: ac5qh9@r.postjobfree.com
Summary of Experience
Extensive Experience as a Linux/UNIX System Engineer specializing in planning, installing, configuring, maintaining,
monitoring, and troubleshooting Linux/UNIX and network systems as well as Linux/UNIX and support applications. Proven
expertise in accomplishing projects with mission critical objectives and deadlines. Skilled at cross platforms and with various
group and management styles. Exhaustive work in a 24x7 environment being on-call and carrying on-call devices.
NETWORKING: Cisco UCS, routers, switches, access servers, & firewalls; ASA/Pix/Checkpoint, Ethernet hardware, Shiva
Fastpath5, Cabletron Hubs & switches, Webster MultiGateway, Farallon Star Controllers, communication servers, U. S.
Robotics Total Control modem, Alchemy CriptoClusters 500, Macintosh and PC networking, CLI video conference system.
Linux/UNIX SYSTEMS: RHEL, Ubuntu, CentOS, BSD, Sun Solaris, Pyramid, and PCs platforms running Linux
DESKTOP: LINUX Macintosh, SUN's PCs, NCD Xterms, desktop modems, Wyse terminals
SOFTWARE: Cisco IOS, Linux/UNIX (SunOS 5.X, Solaris 2.X, Linux, FreeBSD)DOS, Windows(95, 98 & NT)MacOS, HP
Openview, XTACACS, Quarterdeck Mail, GIT, Sendmail, DHCP, DNS, Perl & Shell Scripting, BASH, Apache, Weblogic,
Netscape Suitespot, Big Brother, Visio, Veritas, WebEx, Puppet, Samba, Twiki, Samba, Alliance, Remedy, JIRA, Confleance,
XYMon Clearcase, VSphere/VCenter, Mail Backup, RMAN Backup, Disk Based Backup
PROTOCOLS: FDDI, Ethernet, Frame-relay, leased & dedicated lines, ISDN, SMTP, TCP/IP, NFS, NIS, LDAP, IPX, DNS,
DHCP, & Appletalk.
PROFILE
IT professional with over 15 years of demonstrated experience including expertise in data center support, desktop and
customer service. Strong analytical skills with proven, effective and accurate problem solving ability. Excels at multi-tasking
in fast paced 24x7 environments demanding proficient organizational and interpersonal skills. Confident and poised in
interactions with individuals at all levels. Diligent, detail-oriented self-starter, and resourceful in completing projects.
Professional Experience
Google Incorporated – Mountain View, CA - (Contractor) – for Pyramid Consulting Incorporated
Linux System Administrator - 07/18 – 10/18
Supported APPOPS group working on cases (bugs) monitoring systems, writing scripts, and administrating system support for
various in house applications and support groups using propratiary applications as well as Puppet, GIT, on Linux Ubuntu and
Redhat OS systems. Performed installation, troubleshooting, and performance tuning as well as installation and patches on
systems as requested/required.
Google Incorporated – Mountain View, CA - (Contractor) – for Tek Leaders Incorporated
IT Technician - 11/17 – 04/18
Supported the computing and technology requirements for Google's Lab Group. Day to day responsibilities included the
technical support of various productivity devices, servers, business applications, integration of devices, services, and general
computing infrastructure requirements. Dealt with technical systems architecture, rack and stacking, and Linux (Ubuntu)
operations to accomplish tasks. Prioritized and executed multiple tasks within a flexible working environment and adapted
well to changing priorities. Administrative experience with Linux Ubuntu, GIT, Puppet, DHCP, wireless, telephony where
personal productivity device integration is key. Interaction with Engineers working on bench testing and stress testing
devices/OSes.
Cisco Systems – San Jose, CA
IT Engineer/Linux/UNIX System Administrator – 08/10 – 06/16
Responsible for the ongoing setup/configuring/maintain Linux VM, Server, desktop, hardware/software support on site and
various off-site locations which consists of but is not limited to: troubleshooting Linux/Solaris desktop hardware/software
problems, opening cases with the vendor for support, perform asset management of desktop systems, kickstart/jumpstart and
install new and repaired systems. Was proficient with first level Linux/UNIX system administration tasks & working mid-
upper level customer support events providing 24x7 on-call support when needed both in the Data Center and at the desktop
level including cloud level support. Supported various server level applications. Configuring and maintaining UCS devices
VMWare applications. Dealt with day-to-day storage and mount issues. Generated weekly, monthly, quarterly, statistics for
management.
Foundation Technologies Inc. - San Jose, CA - (Contractor – at Cisco Systems)
Linux/UNIX System Administrator - 10/05 – 08/10
Responsible for the ongoing setup/configuring/maintain Linux VM, Server, desktop, hardware/software support on site and
various off-site locations which consists of but is not limited to: troubleshooting Linux/Solaris desktop hardware/software
problems, opening cases with the vendor for support, perform asset management of desktop systems, kickstart/jumpstart and
install new and repaired systems. Was proficient with first level Linux/UNIX system administration tasks & working mid-
upper level customer support events providing 24x7 on-call support when needed both in the Data Center and at the desktop
level including cloud level support. Supported various server level applications. Configuring and maintaining UCS devices
VMWare applications. Dealt with day-to-day storage and mount issues. Generated weekly, monthly, quarterly, statistics for
management.
SUN Microsystems Incorporated - Mountain View, CA - (Contractor) – for Spherion Incorporated
Senior System Administrator - 07/04 – 12/04
Supported the computing and technology requirements for Sun's Lab Group. Day to day responsibilities included the technical
support of various productivity devices, servers, business applications, integration of devices, services, and general computing
infrastructure requirements. Acted as the technical liaison between various IT Ops support groups, product groups, and
business application groups, to troubleshoot, identify, fix/report, bugs/problems, and follow through to resolution/execution
from network though Servers, Systems, down to the board level. Evaluated complex support situations and develop solutions.
Knew technical systems architecture, and Sun IT operations to accomplish tasks. Prioritized and executed multiple tasks
within a flexible working environment and adapted well to changing priorities. Worked with various operating systems;
Solaris, Linux, Windows, MacOS, and Palm OS. Administrative experience with NIS, NFS, LDAP, Sun Java technologies,
wireless, and personal productivity device integration is key. Wrote and troubleshot shell scripts.
Education and Training
Completed VMWare vSphere: Install, Configure, Manage [V6.5]
Completed RHCSA Rapid Track Courses for Red Hat Enterprise 6 & 7
Completed OpenStack Bootcamp
Completed Splunk 6 Dedicated Virtual Searching and Reporting Courses
Completed SUN and other Linux/UNIX Courses.
Completed Cisco Introduction to Router Configuration, Internetworking courses and the CCDA
Completed Novell System Administration Course.
Grandview College, Des Moines Iowa, Majoring in Computer Science and Accounting.
American Institute of Business, Des Moines, Iowa, Major: Computer Programming and Accounting.
Completed courses in Basic, Cobol, Assembler, and RPG II using an IBM system 34 and NCR system 8410. At American
Institute of Business was an intern for one quarter as a computer programmer.
References furnished on Request