Customer Service Officer

ODUNLAMI TOMILOLA OLUBUNMI

No ** Akintan Street, Dideolu Estate, Ogba Ijaiye, Ikeja, Lagos.,

*************@*****.***, 070********, 080********

BIO-DATA

Date of birth 27th of July, 1985

Nationality Nigerian

Sex Female

State of Origin Oyo State

Marital Status Married

CAREER OBJECTIVE

“To work in an organization that would utilize my potentials towards achieving set goals and objectives and to get to the peak of my chosen career through hard work and team work with others.”

EDUCATION QUALIFICATION

Ladoke Akintola University of Tech,

Ogbomosho, Oyo State

M.Tech in Management Science 2014 – 2015

Obafemi Awolowo University Ile-Ife 2011 - 2014

M.B.A

Covenant University Ota, Ogun State. 2003---2007

BSc. Economics.

Grade: Second Class Lower Division

Federal Government Girl’s College, Oyo 1996--- 2002

Secondary School Leaving Certificate

WORK EXPERIENCE

Lautech teaching hospital Ogbomoso Feb 2014 - date

Job responsibility;Accounting Officer

–Reconciliation of bank statement and cashbooks

-Updating cashbooks and Bank reconciliation statement

-Issuing cheques to customers

-Writing invoice

-Preparing hospital budget and estimate

-preparing general ledger and journal of hospital estimates,

MTN. Sept 2011 - Jan 2014

Job responsibility;Customer service officer

-Answering customers calls and solving queries such as missing credit issues,missing data or network issues,checking of balances.

First Bank of Nigeria Plc Jalingo (NYSC) 2007 - 2008

Customer service officer

-Opening of bank accounts

-checking of balances

KNOWLEDGE IN COMPUTER APPLICATIONS

MS- WORD, MS- EXCEL, MS- POWER POINT

PROFESSIONAL QUALIFICATIONS

Institute of chartered Economics of Nigeria ICEN (Member)

Nigerian Institute of Management NIM (Member)

Institute of chartered accountants of Nigeria ICAN (Final stage)

INTELLECTUAL ACHIEVEMENT

PROJECT WORK:

Impart of job motivation on employee's performance (MBA)

Empirical evaluation into structural relationship between capital market and economic growth in Nigerian economy (M-TECH)

Empirical analysis to the determinants of import in Nigerian Economy (FYP)

Impact of poverty eradication in Nigerian economy (ICEN)

LANGUAGES SPOKEN

English, Yoruba

PERSONAL COMPETENCE

Reading skills Good

Writing skills Good

Verbal Skills Good

Computer skills Good

Communication Skills Good

REFEREES

Available on Request

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