Customer Service Microsoft Office

SANTANA

CA

To obtain a position in the front desk receptionist that will utilize my skills In Customer service to create a

Successful work environment.

NINA

Calle Linda, Coachella,

SUMMARY

SKILLS

EXPERIENCE

10/2014 to 06/2015

06/2015 to 12/2015

12/2015 to 06/2017

92236 C: 760-***-**** *********@*****.***

Microsoft Office (Word, Outlook excel) Scheduling appointments,

Early child care Development. Customer service, Data

Entry, English, Filing, Focus,

Microsoft Office, Outlook, Word,

bilingual, Answering

phones, Training and

development, Computer

proficient

Hostess

the Broken Yolk Cafe La Quinta, CA

Greeted guests and sat them at tables or in waiting areas

Answer phone calls.

Accepted payment from customers and made change as necessary.

Set up reservations

Cleaned bars, work areas, and tables

Hairstylist

Paris Hair Salon Indio, CA

Greet Clients

Sold salon-exclusive skin care products and encouraged service upgrades.

Purchased materials and props for photo shoots to enhance products and

appearance of subjects.

Examined hair texture and condition to determine appropriate treatment.

Educated clients on skin care procedures and products.

Maintained rigorous standards of sanitation and sterilization as directed by

law and the spa's policies and procedures.

Instructed clients on how to apply make-up to achieve a desired look.

Hair Stylist Makeup Artist/ Front desk

All Tressed Up Blow dry and Beauty Bar Palm Desert, CA

Welcomed guests and clients in an upbeat and friendly manner.

Scheduling appointments and answering phones

Researched makeup trends to learn about new products, trends and

techniques by using YouTube, beauty blogs and magazines.

Provided makeup services to [30+] clients on a weekly basis.

Handled the complaints and concerns of customers.

EDUCATION AND TRAINING

10/2017 to Current

2015

LANGUAGES

Beauty Advisor

Macy's Palm Desert, CA

Built and deepened productive and positive customer relationships with

high-quality service and a focus on gaining loyalty.

Kept counter and display areas in a clean and neat fashion.

Capitalized on up selling opportunities for additional products and services

to increase sales numbers.

Finalized purchases and processed payments.

Assisted customers in feeling relaxed and comfortable with the process.

Showed customers how to apply makeup and other products to achieve

desired looks.

State board of Cosmetology License: Cosmetology

Milan Institute of Cosmetology - La Quinta La Quinta, CA, United States

Cosmetology training

English/Spanish

Contact this candidate