Medical Administrative Professional

DESHARN PEURIFOY

*** ***** ****** • Converse, TX 78109 • 210-***-**** • ***************@*****.***

Healthcare ~ Collections ~ Administrative ~ HR ~ Customer Service ~ Data Entry

• Proven ability to support company goals and expectations.

• Talented administrator with diverse background.

• Expertise in administration, human resources, and customer service.

• Hard working, detail oriented, able to multi-tasks.

• Excellent organizational and multifunctional skills

• Exceptional success in meeting deadlines effectively and efficiently PROFESSIONAL BACKGROUND

MEDICAL CLAIMS SPECIALIST

RANDSTAD/KCI, San Antonio, TX 12/14 - PRESENT

Analyze and prioritize work list based on departmental inflows and to minimize pre- billing write offs. Quality check of initial order release to ensure third party payer and coverage criteria is met. Verify third party payer benefits and eligibility for subsequent rental cycles (online or telephonically). Prepares clean claim for billing. Review and analyze payer specific requirements and coverage criteria to determine required documentation and accurate billing criteria. Conduct in depth review of clinical documentation (medical records, prescriptions, operative reports, history and physicals) based on billing criteria. Call customer or field personnel to obtain missing documentation required for billing. Could include home health agencies, patients, hospital/facilities, physicians. Build support and maintain patient, physician, and third party payer loyalty and to increase the number of orders through enhanced customer services, customer relationship management, and technology utilization. Provides a high level of customer service in a competitive market. Acts as a resource for Sales and other cross functional departments to provide billing status and any other information. Participates in any and all reasonable work activities as may be deemed suitable and assigned by management.

MORTGAGE COLLECTOR

GREEN TREE SERVICING LLC, San Antonio, TX 09/12-7/2013 Provide a single point of contact for past due borrows. Personal understanding of each borrower’s unique situations and needs, working together to evaluate payment options that are appropriate to each circumstance on borrower. Manage individual accounts at 30, 60, and 90 day level, using technologically advanced, user friendly computer systems. Negotiate payment arrangement with the goal of keeping borrows in their homes, and foreclosures and repossession to a minimum. Post payments to bring accounts current. Utilize skip tracing tools to locate borrower whose current contact information is inaccurate; white pages, fast data, account notes; viewed documents, payment information, update borrows account information. Achieve production standards each month to obtain bonus rewards by working accounts complete and properly to state and federal guidelines.

CLERK III

TEXAS HEALTH HUMAN SERVICES, San Antonio, TX 10/11-9/2012 Provide administrative support and records management. Process mail, opens and date stamps incoming applications and supporting documents and logs in TIERS state reporting system. Applications are review and processed for required information from clients. Responds to clients inquires and requests for assistance. Prepares and proofreads client documents. Communicates internally and externally to provide, exchange, view information, answer inquires, address issues, and resolve/ report complaints. Enter data into TIERS system which maintains and logs information for future retrieval. Respond to inquiries regarding rules, regulations, policies, and procedures to provide general information or routing calls to appropriate locations. ADMINISTRATIVE ASSISTANT/SALES SUPPORT

SERVPRO OF NESA, Schertz, TX 05/10-10/11

Provide administrative support and records management. Collected and maintain contractor application files and documentation. Provide phone follow-up with contractors, customers and administrative support for Sales Manager and other program staff for special projects. Perform routine clerical duties including data entry, filing, copying, and other task as needed. Support invoice and payables process. Prepare and update data base Water/Fire estimate claims using Xactimate, XactAnalysis, ScannerER, and other estimate producing software’s.

HUMAN RESOURCE ADMINISTRATIVE ASSISTANT

TSS/AEROTEK, New Braunfels, TX 01/09-07/09

Human Resource Information System (HRIS) data entry and maintenance of data base systems. Job vacancies, internal and external job postings, correspondences, and notification of deadline changes are processed on a daily basis. Maintain Applicant Tracking System (Access/Excel) for requisition and candidate profiles (status, attachments, contact logs) for EEO compliance. Perform general administrative duties as necessary. Perform recruitment, assessments, processes, new hire orientations, review, screening, and select prospective candidates. Enter data into Excel/Access and assists with progress reporting on daily, weekly, and monthly basis. HUMAN RESOURCE/RECRUITING ADMINISTRATIVE ASSISTANT TMMTX/SELECT INTERNATIONAL, San Antonio, TX 09/05-11/08 Full charge of Skill/Production Team Member for hiring process consisting of recruitment, assessments, processes, new hire orientation, review, and select prospective candidates. Employment reference, background and drug screening were scheduled for selective applicants. Employee development, training, process management/improvement system, and employee relations for continued employee retention. Maintained and monitored with hiring process for efficient and effective selections, reporting, and retaining of qualified individuals to meet company goals and expectations. EDUCATION AND TRAINING

Extensive course work Management CIS, Park University, Randolph, TX Medical Billing and Coding, New Horizon, San Antonio, TX 2006 Computer Information System, St. Philip’s College, San Antonio, TX 2000

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