Permanent Address:

**-**** ******* **

Aiea, HI, 96701

Mobile: 808-***-****

Available 12pm-1pm & after 5pm, or text/email anytime.

OBJECTIVE: Seeking a full time job that will allow me to pursue my goal of helping people in the health care field.

EDUCATION: University of Hawaii at West Oahu

Bachelor of Public Administration with concentration in Health Care Administration

GPA 3.23/4.0

Graduation date: May 2016

EXPERIENCE

HMA, LLC (Hawaii-Mainland Administrators)

Health Services Department - Prior Authorization Specialist June 28, 2016 – Present

Handling/sorting through incoming faxes.

Faxing out approved authorization requests, or notifying providers through phone.

Processing/inputting authorization requests: calling providers to request for documentation or confirm information needed to review authorization.

Submit weekly reports on authorizations received & processed.

Answer calls & respond to inquiries from providers & members regarding authorization questions & issues.

Cross-training with different departments to ensure that they also know how to effectively perform duties of a Prior Authorization Specialist.

Claims Department - Admin Support June 06 – 27, 2016

Handle/process incoming & outgoing mail.

Deposits into bank account.

Data Entry.

Operator back-up/assistant.

Claims processing.

Prior Authorization support/assistant.

Honorbox Chiropractic, Pearl City HI September 2014 – May 2016

Chiropractic Assistant

Answer telephone calls and check voicemail for Dr. Shiraki, schedule and cancel appointments

Greet patients and record their pain level and area of pain

Set up patients on appropriate therapy and percussion massage them before they see Dr. Shiraki

Clean the office by taking out the trash, wiping windows and sweeping

Prepare claims for patients’ insurance for Dr. Shiraki to file them

Fax, scan and make copies of various documents

Manage payments (cash, credit and check)

Data entry of patient’s email for online database

Veteran’s Affairs – Community Living Center January 2016 – May 2016

Internship of 120 hours

Assist the ward clerks of double checking appointments and making reminders for veterans

Organize files and break down patient’s charts to scan or shred

Answer phone calls

Organize and update employee’s competency in facility files

Decorate and update activity calendar for each month

Data input for consistent staffing in nursing

Leeward Community College: IT Department January 2013 – June 2014

Student Services Technical Assistant

Convert data files into excel documents

Create pivot tables of important data

Organize and present PowerPoint presentations for the MyLeeward website

Record voiceovers for video presentations regarding the new MyLeeward website

Present and promote the MyLeeward website at various new student orientations

Book, cancel and organize appointments for new students with counselors

Answer phones to help students with technical difficulties or any other problems

LEADERSHIP

Aiea Recreational Center Summer Fun Junior Leader June 2011 – July 2011

Help Senior Leaders watch children the age of 8 – 10 years

Spend one month every day from 6 am to 2 pm doing activities with the Summer Fun program

Shriner’s Hospital for Children Volunteer for Kayla Yoshioka Senior Project 20 December 2011

Assist children to complete Christmas crafts and ornaments

Assist Kayla Yoshioka in completing her senior project

Aiea High School Varsity Tennis & Soft Tennis Team Captain August 2011 – April 2012

Organize team bonding activities/food gatherings

Recruit members to join Varsity and Junior Varsity tennis teams

Inform team members about practice and games

ACTIVITIES/AWARDS

National Honor Society Member Nov 2010 – Jun 2012

Miss Hawaii United States 2013 Pageant Contestant/1st runner up/Miss Photogenic Jan 2013 – Mar 2013

Math Team Member/Tutor Aug 2010 – Jun 2012

Spanish Club Member Aug 2009 – Jun 2012

TECHNICAL / NON-TECHNICAL SKILLS

Adaptable skills in challenging or fast paced working environments, ability to problem solve quickly and independently

Knowledge of some medical terminology, some CPT codes, some diagnosis codes ICD-9 & ICD-10, some HCPC codes

Quick learner and detail oriented

Typing speed: 60 WPM

Efficient knowledge and skills in Microsoft Word, Excel, PowerPoint, and Windows Movie Maker

Contact this candidate