Healthcare Administrative Assistant
Resume:
Permanent Address:
Aiea, HI, 96701
Mobile: 808-***-****
Available 12pm-1pm & after 5pm, or text/email anytime.
OBJECTIVE: Seeking a full time job that will allow me to pursue my goal of helping people in the health care field.
EDUCATION: University of Hawaii at West Oahu
Bachelor of Public Administration with concentration in Health Care Administration
GPA 3.23/4.0
Graduation date: May 2016
EXPERIENCE
HMA, LLC (Hawaii-Mainland Administrators)
Health Services Department - Prior Authorization Specialist June 28, 2016 – Present
Handling/sorting through incoming faxes.
Faxing out approved authorization requests, or notifying providers through phone.
Processing/inputting authorization requests: calling providers to request for documentation or confirm information needed to review authorization.
Submit weekly reports on authorizations received & processed.
Answer calls & respond to inquiries from providers & members regarding authorization questions & issues.
Cross-training with different departments to ensure that they also know how to effectively perform duties of a Prior Authorization Specialist.
Claims Department - Admin Support June 06 – 27, 2016
Handle/process incoming & outgoing mail.
Deposits into bank account.
Data Entry.
Operator back-up/assistant.
Claims processing.
Prior Authorization support/assistant.
Honorbox Chiropractic, Pearl City HI September 2014 – May 2016
Chiropractic Assistant
Answer telephone calls and check voicemail for Dr. Shiraki, schedule and cancel appointments
Greet patients and record their pain level and area of pain
Set up patients on appropriate therapy and percussion massage them before they see Dr. Shiraki
Clean the office by taking out the trash, wiping windows and sweeping
Prepare claims for patients’ insurance for Dr. Shiraki to file them
Fax, scan and make copies of various documents
Manage payments (cash, credit and check)
Data entry of patient’s email for online database
Veteran’s Affairs – Community Living Center January 2016 – May 2016
Internship of 120 hours
Assist the ward clerks of double checking appointments and making reminders for veterans
Organize files and break down patient’s charts to scan or shred
Answer phone calls
Organize and update employee’s competency in facility files
Decorate and update activity calendar for each month
Data input for consistent staffing in nursing
Leeward Community College: IT Department January 2013 – June 2014
Student Services Technical Assistant
Convert data files into excel documents
Create pivot tables of important data
Organize and present PowerPoint presentations for the MyLeeward website
Record voiceovers for video presentations regarding the new MyLeeward website
Present and promote the MyLeeward website at various new student orientations
Book, cancel and organize appointments for new students with counselors
Answer phones to help students with technical difficulties or any other problems
LEADERSHIP
Aiea Recreational Center Summer Fun Junior Leader June 2011 – July 2011
Help Senior Leaders watch children the age of 8 – 10 years
Spend one month every day from 6 am to 2 pm doing activities with the Summer Fun program
Shriner’s Hospital for Children Volunteer for Kayla Yoshioka Senior Project 20 December 2011
Assist children to complete Christmas crafts and ornaments
Assist Kayla Yoshioka in completing her senior project
Aiea High School Varsity Tennis & Soft Tennis Team Captain August 2011 – April 2012
Organize team bonding activities/food gatherings
Recruit members to join Varsity and Junior Varsity tennis teams
Inform team members about practice and games
ACTIVITIES/AWARDS
National Honor Society Member Nov 2010 – Jun 2012
Miss Hawaii United States 2013 Pageant Contestant/1st runner up/Miss Photogenic Jan 2013 – Mar 2013
Math Team Member/Tutor Aug 2010 – Jun 2012
Spanish Club Member Aug 2009 – Jun 2012
TECHNICAL / NON-TECHNICAL SKILLS
Adaptable skills in challenging or fast paced working environments, ability to problem solve quickly and independently
Knowledge of some medical terminology, some CPT codes, some diagnosis codes ICD-9 & ICD-10, some HCPC codes
Quick learner and detail oriented
Typing speed: 60 WPM
Efficient knowledge and skills in Microsoft Word, Excel, PowerPoint, and Windows Movie Maker
Contact this candidate