David J. Freeman
Cellular 713-***-**** ***********@***.***
Houston, Texas, 77062
Executive Profile
Management professional with 20 years of strong, accomplished experience in sales, marketing and management in the service and retail industries. Demonstrated leadership and management of award-winning sales teams while facilitating strategies for growth and profitability. Noted for ability to motivate for performance, communicate strong messages, develop individuals and deliver significant sales growth. Highly motivated, goal-oriented team player with a focus on quality, excellence and good ethics. Positive attitude, strong work ethic and flexibility in combination with formal and on-going education have assured success in all endeavors.
Major Career Achievements
• One of only five employees to achieve "Million Dollar Level" Ring of Honor in Brink's history.
• Honored as National Branch of the Year and General Manager of the Year in 2004.
• Honored as Regional Branch of the Year and General Manager of Region in 2007.
• Honored as Regional Branch of the Quarter five times at Brinks and ASG.
Qualification Highlights
• Budgeting, overall management and financial control abilities earned 8 "Installation Economics" quarterly awards for rate creation economics as well as numerous monthly top-billings.
• Team building, staff development and dedication to sales goals yielded 12 "Sales All-star" awards in five years.
• Commitment to quality control and safety earned 2006 "Branch Safety" award and 4 quarterly awards.
• Dedication earned honor of being the only Brink's employee to win "President's Circle" as Salesman and Manager
Professional Background
General Manager / Sales Manger 5/2015-present
Central Security Group (CSG, Nationwide) Houston, Texas
Responsible for management of all operations of the Houston area branch offices . Successfully grown branch production as well as sales and operations staff to double in size over past years. Starting as solo Management presence carrying General, Sales and Operations Management role for 1st full year while achieving 8 “pace-setters” for installation volume during 1st year. Successfully launched second branch office in 2016, performing property search, lease negotiations and furniture procurement for the facility. Added second level of Management consisting of 2 Sales and 2 Operations Mangers. Full P&L responsibility for Company’s largest market with revenues approx. $2 million/month. Reports directly to the COO in Dallas, Texas. Received numerous production “pace-setter” awards in past years to date for install volume and revenue. Central Security is a super-regional Security Company engaged in the sales, installation, maintenance and monitoring of residential and commercial alarm, CCTV surveillance systems, automation products and cloud-based services.
Director of Sales and Marketing 9/2014-5/2015
Houston Blinds for Less Houston, Texas
Responsible for spear-heading creation of brick and mortar initiative from established E-commerce business reporting directly to the Owner. Managed SEO and PPC campaigns as well as website content to drive increased traffic to support newly launched Sales Team. Created incentive based pay plan, employee handbook and training manual for the Company. Recruited, hired, trained and performance managed Sales Team from start-up with no Sales Reps to Team of seven. Successfully doubled and tripled sales production via implementation of traditional sales model inclusive of self-generated and organic lead sales. Blinds for Less is a locally owned Company engaged in the retail sales and installation of residential and commercial blinds, window coverings, curtains, shutters and shading systems.
Regional Vice President / General Manager (Acquired by TYCO / ADT) 7/2012 – 9/2014
ASG Security Houston, Texas
General Management responsibilities for all A-Z branch operations in the Houston, Texas facility inclusive of 3 levels of sub-ordinate Managers and 95 branch employees. Active daily management of Operations, Sales and Administrative Departments. Full P&L responsibilities for Company’s 3rd largest market with monthly revenues approx. $1m and over $10 million annually, reporting directly to the Senior Vice President of Operations in Beltsville, Maryland.
General Manager 1/2011 – 7/2012
Devcon Security Houston, Texas
General management of start-up expansion branch office for super – regional Devcon Security in Houston, Texas. First Company employee on ground in Houston market, tasked with real-estate search, lease negotiations, build-out management of two offices, local, state and individual licensing, furniture procurement, etc. Served multiple positions successfully in General Manager, Sales Manager and Office Manager roles. Responsible for full P&L responsibilities, advertising / marketing, payroll, system and process control, safety and quality compliance, recruiting, hiring and training of branch personnel with Operations Manager, 15 Sales Account Representatives and 2 Team Leaders as direct reports.
General Manager / Sales Manager 2004 to 12/2011
Brink's / Broadview Security (Acquired by TYCO / ADT May 2010) Houston, Texas
General management of two sales and service branch operations with 117 employees inclusive of full financial P&L responsibilities totaling over $10 million annually. Also acted as Commercial Sales Manager leading successful commercial sales team's prospecting and sales activities. Branch structure includes 15 sub-ordinate Managers and 85front-line Sales Professionals and Field Technicians. Duties include recruiting, training, staff development, motivation, quality control, client relations, developing marketing and installation plans, inventory, policy compliance, fleet management and reporting to upper level Corporate Executives. Company purchased by ADT / TYCO in 2011 and position was re-aligned to Sales Manager last 6 months of tenure as ADT structure did not support GM role at that time.
• Achieved General Manager of the Year first year in position.
• Highly regarded for personal dedication, ethical leadership, innovation and ability to build a solution driven team.
• Awarded for both customer and employee retention.
Sales Manager 1997 to 2004
Brink's Security Houston, Texas
Managed all facets of top-producing, budget- busting sales department at Brink's for over seven years before promotion. Successfully built start-up branch office from 3 to 14 Sales Professionals and support personnel. Solely responsible for recruitment, hiring, training, development, daily management and motivation of sales staff. Also accountable for local marketing plans, promotions, sales budgeting, reporting to Executive Management, policy and procedure development and compliance. Weekly sales meetings, training modules and field coaching were administered to assure sales budgets were consistently met.
• Received "Most Improved Branch" award for sales production in 1998 with 43% improvement over previous year.
• Team building skills utilized to assemble and motivate an award winning sales force.
• Runner-up "Sales Branch of the Year" in 2000.
Security Sales Consultant 1995 to 1997
Brink's Security Houston, Texas
Sales of burglar and fire alarm equipment and monitoring service to homeowners and businesses via professional sales presentations. Managed time and prospecting activities while developing marketing and promotional plans to achieve award-winning results.
• Earned Brinks's "President's Circle" award trip to Mexico for ranking #13 of 325 in 1996.
Senior Sales Representative and Designer 1988 to 1995
Trugreen Chemlawn Services Sugarland, Texas
Professionally represented Chemlawn's residential and commercial service for over 6 years providing strong sales, customer service and support. Designed landscape plans in cooperation with homeowners and produced heavy sales volume of maintenance contracts for lawns, ornamentals and landscapes. Served as interim Sales Manager during the 1992 season and built / managed nine person outbound telemarketing crew to support the sales staff.
• Top-producing, highest commissioned Sales Representative in Houston in 1993, ranking #2 Nationally of 350 and awarded vacation package.
• Received city-wide "Salesman of the Year" and "Sales Efficiency" awards in 1994.
Department Manager 1987 to 1988
Builder's Square Houston, Texas
Managed all departmental functions of Lumber / Building Materials department at Builder's Square including inventory, display area hygiene, shipping and receiving, staffing, work schedules, employee relations, customer service and sales budgets.
Education
Bachelor of Arts, Business 1992 to 1995
Houston Baptist University Houston, Texas
Courses towards degree in Business and Marketing (part-time) from 1992-1995 part –time while working. 87 cumulative credits towards degree (both schools) Member of Alpha Chi Collegiate Scholarship Honor Society and Sigma Beta Delta National Honor Society in Business Management and Administration.
Bachelor of Arts, Business Administration and Accounting
Texas A&M University College Station, Texas
Courses toward degree in Business Administration and Accounting with 60 hours completed from 1982 to 1984.
Affiliations
• Member, National Burglar and Fire Alarm Association, and Gulf Coast Alarm Association
Licenses
• Texas Commission License (Branch Manager), Texas Board of Private Investigators, 1995 to Present
• Level I Certification, National Burglar and Fire Alarm Association, 1997
• Certified Trainer, National Burglar and Fire Alarm Association, 2002 to 2011
Training
• Sandler Sales and Management Program, 2015
• Psychology of Selling, Brian Tracy
• First Things First-Time Management, Steven Covey
• Advanced Sales Strategies-1 Day Boot Camp, Tom Hopkins
• See You at the Top, Zig Ziglar,
• How to Manage People, Career Path Seminars
Honors
• Member, Alpha Chi Collegiate Scholarship Honor Society, 1995
• Member, Sigma Beta Delta National Honor Society In Business Management, 1995