Awista Ramyar - MA, SHRM-CP

Communications Manager (Human Resources)

***** ****** ****** **** ****.

Denver, CO 80238

Cell: 972-***-****/Email: ac5q33@r.postjobfree.com

SUMMARY

Creative and results-driven Internal Communications Manager (Human Resources) offering proven results in designing and executing global organizational communication initiatives that support strategic business results through various channels.

Highly skilled at operational-level communication, c-level communication, marketing communication, publication management and web communication in the areas of Employee Engagement, HR/Labor Relations, Policy/Procedure, Change, Crises Management, Compliance/Ethics, Benefits and Wellness, Training/OD Talent Acquisition and more.

Currently the designer, webmaster, and content producer for our global intranet site (WordPress).

EDUCATION & CERTIFICATIONS

University of Texas at Dallas

December 2007

Master of Arts: Humanities, Creative Writing

Member of the Philanthropy and Journalism Committees

Texas State University

December 2002

BBA: Business Economics

Member of Alpha Kappa Psi Professional Business Society

SHRM-CP (Society for Human Resources Management Certified Professional)

Certified: July 2015

PROFESSIONAL EXPERIENCE

REALPAGE, Inc. 2015 - Present

Internal Communications Mgr.

•Manage all internal communications for the 5,000 + teammates spanning over 11 offices nationwide, including new acquisitions, ensuring employee awareness and engagement aligns with corporate strategy

•Collaborate with HR and across the organization, including Marketing, Social Media, Investor Relations, Legal, Training & OD, and project management teams to ensure strategic message alignment

•Cultivate relationships and work with counterparts in India, Philippines, and Spain to ensure global communication consistency

•Design, write, edit, and produce messaging for key HR initiatives (Performance Mgmt., Benefits/Wellness, Training & Compliance etc.) through multiple messaging channels via web posts, print, e-mail campaign, webinar, and social media channels

•Serve as the webmaster and administrator of enterprise internal website (WordPress)

•Plan, design, edit, and publish all visual identity standards to ensure consistency throughout the organization (Word, PowerPoint Templates, blog posts, logos, guides, posters, etc.)

•Audit and streamline the inventory of internal publications (print and electronic) to reduce overload, improve message clarity and enhance the content focus on key message points across the organization

Recent Accomplishments

•Introduce and execute the launch of an enterprise level web-based employee portal (WordPress) to create a streamlined communications channel for all employees globally. Received 3K + hits within the first week of launch

•Develop an effective communications strategy for corporate-wide employee engagement survey (Korn Ferry) that resulted in a response rate of 87%

•Led the annual benefits enrollment and wellness communications efforts via new employee portal. Saved RealPage a projected $250K by eliminating virtually all print media

•Established a communications strategy to support the launch of the new RealPage University E-learning for compliance training

•Created guides, corporate brochures, internal maps, safety and security guidelines to facilitate a smooth move transition to our new corporate headquarters to Richardson, TX

REALPAGE Inc. 2012 - 2015

HR Generalist & Project Manager

•Collaborate with local and global HR on the design and implementation of policies, processes, tools, and metrics to enable leaders to better manage employee performance

•Conduct mandatory course training (Performance Management, Harassment, Diversity, Affirmative action)

•Facilitate action planning workshops focused on making process improvements & maintain post-training surveys

•Write, revise, and edit employee handbook and other policy related documents for legal compliance

•Schedule and conduct exit interviews and identify trends for future talent management

•Provide support to teammates on employee relations, benefits administration, performance management, compliance and policy interpretation

•Maintain compliance with federal and state regulations and department of labor

•Provide advice to leaders and employees on various employment processes such as corrective action documentation, retention, and succession planning

•Analyze and interpret employee engagement surveys, and partner with leaders in creating action plans to increase team effectiveness

•Process unemployment claims and partner with legal counsel to streamline the processes

•Onboard new team members & provide integration training for new mergers and acquisitions

REALPAGE Inc.

Compensation Analyst

•Manage all global incentive plans include equity, commission, bonuses, and MIP-PIP

•Participate in on-going job grading projects (Mercer) to meet the evolving business needs and new acquisitions

•Review objectives tied to Sales and Non-Sales incentive plans with division leaders to ensure proper expectations are set in a timely manner for bonus-eligible employees

•Responsible for job benchmarking and development of salary and job structures

•Serve as the main point of contact for administering annual salary and merit process

•Generate weekly, monthly, quarterly and annual HR and compensation reports for executive leadership review

•Compile, evaluate and analyze compensation information to determine competitive positioning in the marketplace

•Create and administer proper use of FLSA Checklist for job grading

REALPAGE Inc.

Sr. HRIS Analyst

•Manage the implementation of UltiPro (HRIS) application for local and global HR

•Handle multiple business and technical project of varying size and complexity through the full software development life-cycle

•Manage the daily work activities and performance for all assigned projects for team members locally and off-shore (India and Philippines)

•Create and manage yearly project roadmaps and project budgets

•Monitor and resolve project interdependencies and identify solutions

•Preform project impact analysis from a cost, efficiency, and legal standpoints

•Perform issues management including tracking, escalation, and resolution using various tools

REALPAGE Inc. 2008 - 2012

Sr. Business Analyst/PM

•Develop and maintain all necessary project plans for assigned initiatives (Resource Plans, Risk Plans, Status Reports, etc.)

•Coordinate project assignments with off-shore teams (India and Philippines)

•Serve as the main point of contact and coordinator for focus groups and subcommittees to determine project placement and scheduling of yearly deliverables

•Provide continuous end-user support after deployment, identify training needs and system design issues and opportunities for improvement

•Lead the communication efforts and publish monthly “What’s New What’s Coming” articles detailing project efforts and product launch timelines

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HSBC & Bank of America 2003 - 2008

Financial Sales Representative

•Identified, and maintained a quality network of business & sales relationships

•Provided counsel to mortgage loan applicants throughout all stages of the loan process

•Maintained thorough knowledge of lending programs, policies, procedures, and regulatory requirements

•Provided excellent customer service and open communications to customers and business partners

TECHNICAL & LEADERSHIP SKILLS

•Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)

•WordPress

•Basic HTML/CSS

•Adobe Creative Suite (InDesign, Illustrator, Photoshop)

•SharePoint

•UltiPro HRIS and ATS systems

•Able to quickly learn new technology and systems

•Proven leadership skills with ability to collaborate with work global partners in a matrix environment

•Excellent problem solving and organizational/multi-tasking skills

•Bilingual (English and Farsi - Native Speaker with ability to translate) and Some Spanish

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