Paralegal/Legal Assistant

ALEXANDRA HENDERSON

**** ***** **** **.

Apt. ***9

Peachtree Corners, GA 30092

404-***-**** **********@*****.***

https://www.linkedin.com/in/alexandrahenderson

SUMMARY OF QUALIFICATIONS

I am knowledgeable in Civil Litigation, Criminal Law, Bankruptcy Law, Legal Research and Legal Writing. I have experience in journalism, client relations, customer service and prospecting. I also have expertise in developing effective organizational systems, and providing support in achieving the goals of the organization.

SKILLS

10-Key

AS400

Bankruptcy

Best Case

Bill Paying

Civil Litigation

Client Relations

Criminal Law

Customer Service

Data Entry

Docupace

Executive Assisting

Filing

Internet Research

Interviewing

Journalistic Writing

Law Pay

Legal Research

Legal Writing

Microsoft Access

Microsoft Excel

Microsoft Outlook

Microsoft Word

Oral Communication

Organizing Materials

Packaging Materials

Personal Assisting

QuickBooks

Receptionist Duties

Scanning Documents

Smartworks

Stamps.com

Typing speed of 80 WPM with 97% accuracy

Westlaw

Windows 10

Written Communication

EDUCATION

Emory University

Paralegal Certificate Program

Atlanta, GA

November, 2012

Coker College

B.A. - Communication

Hartsville, SC

December, 2001

WORK EXPERIENCE

Executive Assistant

Get Clients Everywhere, LLC – Norcross, GA – October 2008 to Present

• Part time position.

• File and organize tax information and receipts.

• Package, handle and deliver materials as requested.

• Responsible for making bill payments.

• Organize Legal Shield information packets.

• Scan and upload documents as necessary.

Contract Labor

Various –Atlanta, GA – July 2016 to Present

• Personal assistant and communications secretary for a disabled gentleman. Responsible for paying bills ; grocery shopping ; sorting, reading, and replying to mail ; scanning documents ; helping with Internet searches ; laundry and light housekeeping ; chauffeuring to various appointments.

• Receptionist fill-in through Special Counsel at Chamberlain, Hrdlicka, White, Williams & Aughtry, and through Aerotek at USI Insurance.

• Special project through Special Counsel at Hudson Walker – In regards to a lawsuit, organized emails by room and by date for a local residence.

Surveillance Team Member

Office Team – Cetera Financial Group – Atlanta GA – August 2017 to January 2018

• Temporary position.

• Recognized for having a high attention to detail by my supervisor.

• Fulfilled projects within a faster time-frame than initially required.

• Researched the total number of participants and end of year amounts for various 5500 E-Fast reviews.

• Researched beneficiary date of births for 529 accounts for three broker dealers.

• Analyzed trade error logs for the 4th quarter 2017 for three broker dealers.

Receptionist

Robert Half Legal - Keenan Law Firm - Atlanta, GA - November 2016 to February 2017

• Temporary position.

• Answered and transferred incoming calls to staff members.

• Docketed all upcoming meetings.

• Scheduled people for monthly focus groups.

• Created seating charts for focus group participants.

• Updated and maintained the focus group spreadsheet.

• Greeted guests and clients.

• Maintained the attendance record daily.

New Business Representative/Collections Representative

Clark & Washington, LLC – Chamblee, GA – September 2015 to July 2016

• Call center representative handling incoming calls for the entire company and transferred those calls to the appropriate department.

• Scheduled up to 50 potential clients a week for free consultations.

• Consistently had the highest show rate percentage of those scheduled.

• Researched client files to see where they were in the bankruptcy process and followed up with the necessary parties to get more information about the case.

• Collected past due attorney fees from clients who filed Chapter 7 bankruptcies & processed those payments through Law Pay.

Legal Assistant

Law Offices of Truong, PC – Chamblee, GA – July 2015 to September 2015

• Researched claims and case files in the areas of insurance, divorce, child custody, auto accidents, and immigration.

• Summarized and respond to complaints.

• Called civil courts to verify information.

• Composed legal correspondence.

• Organized case files.

Business License Administrator/Paralegal

U.S. Security Associates, Inc. – Roswell, GA – July 2013 to February 2015

• Researched, read, summarized and reported general litigation claims and complaints against the company to a third-party adjuster, especially for Simons Malls.

• Created and managed a workable system for more than 300 city business license filings and payments.

• Achieved company-wide recognition by the field managers.

• Earned a reputation for a high attention to detail, particularly in finding and correcting previous filing errors.

• Filed state annual registrations for more than 20 entities.

• Fulfilled license payments either by gross receipts, employee count, or on a flat fee basis.

Indexer

Randstad – Reed Construction Data – Norcross, GA – April 2009 to July 2013

• Created electronic, downloadable copies of plans and specifications of commercial buildings.

• Entered accurate alphanumeric information into the system.

• Recognized for having perfect attendance.

• Consistently performed well above the minimum production goal, based on accuracy and speed.

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