Legal Research and Writing, Case Management, Draft & Process Contracts

Rita Mishelle Pitts

**** ****** ***** ****** • Palmdale CA 93552 • 323-***-**** • *****.****@*****.***

SUMMARY OF QUALIFICATIONS

Extensive knowledge of substantive and procedural legal principles and their applications

Able to research, draft, prepare, process and track contracts

Present arguments clearly, concisely, and logically

Excellent time management

Microsoft Office Suite

Westlaw, Lexus Nexus, Concordance, Cobblestone, FindLaw, PACER and CM/ECF

CORE COMPETENCIES

Legal Research and Writing

Real Estate Law

Alternative Dispute Resolution

Animal Rights

Litigation

Civil Procedure

Family Law

Case Management

Trust and Estate Law

PROFESSIONAL EXPERIENCE

Trust and Estates Search LLC, Kansas City, MO (remote) Paralegal, 2010-2018

Drafted legal documents including briefs, pleadings, appeals, agreements, contracts and legal memoranda.

Performed legal and factual research, performed records research, organized and analyzed information crosschecked and validated information

Sam’s Club Gardena, California Customer Service Manager, 2007- 2010

Managed and coordinated front-end/back-end teams to ensure efficiency.

Coordinated and created associate scheduling, ensuring trained personnel adequately cover all shifts.

Monitored the sales floor regularly, talking to staff and customers; identifying and resolving urgent issues. Ensure that quality customer service, health and safety standards are met – resolved safety, legal and security issues.

Facilitated both opening and closing procedures.

Processed cash distribution collections and control; perform daily, weekly and monthly audits.

Other duties included issuing compensations or refunds to customers, responding to customer comments and complaints.

People Helping People Economic Development, Los Angeles, CA Program Director, 2002-2007

Prepared and maintained records and reports, HMIS, analyzed LAHSA regulations in determining agency and community impact.

Responsible for the overall operation of the shelter; interview, hire, train and manage shelter staff.

EDUCATION

Taft Law School Post University Los Angeles City College

Santa Ana, CA Waterbury, CT, Los Angeles, CA

Juris Doctorate December 2011 May 2000

May 2018 Bachelor of Science Associate of Arts, Journalism,

Legal Studies-Cum Laude Health and Human Services

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