DANA JUDEN
Delivering Leadership, Accountability, and Excellence 469-***-****
McKinney, TX 75071 *********@*****.***
Professional Summary
Skilled professional with expertise in employee relations, conflict resolution, and organizational development. Dedicated team player, persuasive communicator, and strategic problem-solver ready to grow as an HR Assistant.
Related Skills
• Conflict management • Strong communication skills
• Knowledge of HR systems • Data Analysis
• Training and Development • Strategic planning
• Records maintenance • Crisis prevention and intervention
• Payroll Administrator • Mental health support
• Recruitment/Staffing • Benefits Administration
• Project Management • HR compliance
• New to HRIS program • Familiarity with ADA/FMLA/WC
Work History
AUGUST 2007-JUNE 2018
Counselor Denton ISD Aubrey, Texas
• Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
• Performed initial client assessment and analysis to begin research and data collection process.
• Served on Leadership Team and revised the institute's policies and practices.
• Planned and executed activities to promote leadership, independence and social- emotional development.
• Observed and documented individual behaviors and suspect actions, and reported issues to supervisory staff.
• Facilitated staff training on updated legislative policies
• Built and cultivated a lasting rapport with employees, peers, upper management and outside vendors.
• Organized company-wide events designed to boost employee morale.
• Addressed employee conflicts immediately following all corporate procedures.
• Represented organization at personnel-related hearings and investigations.
• Led a comprehensive safety training for 65 staff members (including Workplace Harassment and Non-Violent Crisis Prevention)
• Resolved employment-related disputes through proactive communication.
• Performed various administrative functions, including filing paperwork, delivering mail,
sorting mail, office cleaning and
• Performed extensive one-on-one counseling to clients in order to optimize production
AUGUST 1996-JUNE 2000
Human Resources Clerk Insurance of America Dallas, TX
• Delivered friendly assistance with new hires throughout the interviewing and hiring process.
• Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
• Assisted with meetings and presentations within company.
• Represented organization at personnel-related hearings and investigations.
• Maintained employee confidence and protected payroll operations by keeping information confidential.
• Maintained payroll information by calculating, collecting and entering data.
• Processed new hire paperwork and documents.
• Verified timekeeping records and handled any discrepancies with employees.
• Reconstructed accounting records from clients' checks and cash receipts.
• Followed up with customers to collect information and verify details.
• Generated accounts payable reports for management review.
• Entered all invoices requiring payment via check or bank draft.
• Supported Chief Financial Officer with daily operational functions.
• Found billing error in excess of $25,000 in our favor.
Education
2007
Master of Education: Curriculum Development and Instruction
University of Phoenix, Phoenix, AZ
• Graduated with 3.98 GPA
• Dean's List in spring 2007
1994
Bachelor of Arts: English
Tarleton State University, Stephenville, TX
• Member of Pi Epsilon Phi
• Minored in Spanish Language
• Dean's List Fall 1993
2014
Human Resources Management
Collin County Community College District, Plano, TX
• Continuing education in HR Management
2018
Human Resources Management Certificate Program
University of Phoenix, Phoenix, AZ
• HR Management Certificate Program
References upon request