Customer Care Microsoft Office
Resume:
CURRICULUM VITAE
OF
RELEBOHILE NTSHANGASE
PERSONAL DETAILS
Surname : Ntshangase
First Name : Relebohile
Date of Birth : 10 July 1988
ID Numbers : 880-***-**** 086
Nationality : South African
Gender : Female
Marital Status : Single
Home Address : 46421 Ext 4 Doornkop
Dobsonville
1874
Contact Number : 078-***-**** & 081-***-****
E-mail Address : ********************@*****.***
:*********@*****.***
Health Status : Good
Home Language : Sesotho & Zulu
Other Languages : English
Dependants : 2
Drivers License : None
EDUCATIONAL QUALIFICATIONS
SECONDARY BACKROUND
High School Attended : Moletsane Secondary School
Highest Grade Passed : Grade 11
Subjects : English
Sesotho
Accounting
Life Orientation
Business studies
Mathematics
Economics
Year : 2008
TERIARY QUALIFICATIONS
College : South West Gauteng College
Course : Finance, Economics & Accounting
Levels : NQF L2, L3 & L4
Subjects
Fundamental : Applied Accounting
Financial
Management,
New venture Creation
EconomicsEnvironment.
Vocational : English First Addition
Life Orientation
Maths Literacy
Year : 2011
KNOWLEDGE & ACHIEVEMENTS
•Microsoft Office – Word, Worksheet, Access, Power Point & Pastel Accounting.
•Obtained Certificates in JSE Liberty Investment Challenge, Scorpion Sales & Funeral.
•Also Obtained Certificates in Finance, Economic & Accounting L2, L3 and L4.
•I completed a 12 months call centre learnership at Teleresources and awarded a certificate.
COMPETENCIE
•Good Communicationan and interpersonal Skills
•Able to Handle Pressure
•Handle switch-board,screening and transferring calls to the relevant extensions.
•Able to handle confidential information.
•Render quality customer care.
•Data capturing physically and systemetically.
•Maintaining administration filling.
•Able to read and write.
EXPERIENCES
Company : South West Gauteng College
Position : Admin
Duties : Handle switch-board,screening and transferring calls to the relevant extensions.
•Taking all the messages from the clients.
•Directing clients and students to the right offices.
•Render quality customer care.
•Data capturing and registrations physically and telephonically.
•Maintaining administration filling.
Able to do application and registering online with ITS iEnable
Duration : 12 October 2015 - 29 february 2016
REFERENCES
Contact Person : Kagiso Molao
Company : Teleresources
Occupation : Manager
Contact Number : (011-***-****
Contact Person : Sophie Sebola
Company : South West Gauteng College Technisa
Occupation : Head of Administration
Contact Number : (011-***-****
Contact Person : Tshepo Molefe
Relationship : Relative & Friend
Contact Number : 083-***-****
Contact this candidate