Business analyst

NATASHA DESAI

*******.*.*****@*****.***

Phone: +1-614-***-****

Greencard holder

Address: ***** ******* ***,

Powell, Ohio - 43065

USA

Objective

Seeking the business analyst

position in a reputed

organization, where my

expertise offers continuous

growth and development for

the organization.

Skills

Business Process

Management

Project Management

Product Management

Fraud Management

Revenue Assurance

Tools and Certifications

MS Visio

Ms Project

Six sigma yellow belt.

Six sigma Green belt.

Google Analytics

Asana, Trello, Zoho

Photoshop

Technical writing

Business ethics

Profile Summary

Strong experience in Ecommerce services – Business Analysis.

Handled implementation cycles for customers and efficiently translates client’s business requirements to delivery teams for successful outputs.

Proven skills in requirement analysis and business development initiatives involving project management.

Assess business models and integration with technology.

Proficient in solution conceptualization with a consultative approach specializing in IT needs and a total framework of IT.

An effective communicator with team leadership skills and strong analytical, problem solving & organizational abilities. Possess a flexible & detail oriented attitude. Professional Experience

Ambab Infotech Pvt. Ltd. Mumbai, India

Business Analyst Ecom IT 10th Nov’ 2014 to March 2018 Ecommerce Website Data Management

Bezar US : Team Lead and client coordinator (Photoshop Image Enhancement)

TrueFact US : Team Lead and client coordinator (data and product upload and site management

Minemine kids US: Team Lead and client coordinator (catalogue management)

Truly Godly: Magento backend, Organic Social media marketing Products worked on:

Ecommerce

Omnichannel

Click and Collect

In Store Tablet Model

Key Projects and client base:

Provided SAAS based OMS (Order Management Service) to carry out omnichannel solution

- ERP Integration

- SAP and Ginesys integration for extracting Realtime inventory

Soch: In Store Tab Solution

Lacoste: Click and Collect Web-based model

Bestseller: PIMS (Product information management system)

Woodland: Android application to reserve and pick products / Door delivery

Pretr: Omnichannel market place

o Web and APP for IOS and Android

o Website Merchandising planning and implementing

Responsibilities:

Gathering the business requirements by conducting meetings with the potential clients.

Project Management - Agile Methodologies and Scrum

Requirement gathering, Gap Analysis, requirement transformation to technical team by mode of use cases and set up and managing delivery team for mid-sized project

Providing technical solutions, handling functional testing procedures, and planning e-commerce applications.

Analysing the software requirements and handling complete project planning and implementation activities.

Preparing detailed user case documents and processing flowchart as required. Hobbies and Interests

Cooking

Drawing

Travelling

Languages Known

English

3 Indian Language

French basic

Good articulating skills in liaising between client and internal delivery team to analyse the solution required with delivery team as per the client requirement and devise plans and strategies to meet goals planned.

Coordinated with the senior staff in defining the project scope and developing complete business planning activities.

Provided insights about the enterprise e-commerce systems and new implementations

Handled the finance and project resource and budget activities by coordinating with the organization staff

Catalogue management, Magento backend handling.

SAAS based Omnichannel backend handling (OMS: Order Management Services)

Demo of end-to-end solutions to clients and prospects across verticals like marketing, operations and technology

Creating test plans and developing necessary training materials as required. Metlife Insurance - Wolf Communications Bangalore, India MBA Intern (Market Research) April 2012 to June 2012 (2 Months) Factor affecting buying behaviour of health insurance policies of METLIFE LTD at wolf communication advertising firm.

Roles and Responsibilities:

Market Research

Competitor’s analysis

Trend Analysis

Ways to increase the sale of the insurance policy Educational Qualification

Mount Carmel Institute Of Management, Bangalore

Post Graduate Diploma Business Management

Completed full time master’s degree with First Class in: Marketing and IT Dayananda Sagar College of Engineering and Commerce, Bangalore Bachelors in Computer Application (BCA) (2007-2010) Completed bachelor’s degree in Computer Application with first class. Voluntary Experience

Part of cultural and sports activities in school and college.

Part of Management College Placement Committee

Head coordinator of MBA management fest at Mount Carmel Institute Of Management Bangalore. Activities

Attended a week’s program at Snehadaan – Orphan age of special children, AIDS and TB affected patients for Community Development Program.

Attended seminars on Value Education and Management Skills. Achievements

Won 2nd prize in All India management fest for Strategy Making (Mysore SDM).

100% Learning Hours Completion award during MBA.

Bharatnatym (Indian Classical Dance) Certificates of 4 years

Won 3rd Price in Calligraphy competition at school level.

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