IT Management

GABRIEL G. VITA

561-***-**** ******@*******.***

CERTIFICATIONS

-PMP, Project Management Institute (PMI)

-SSBBP, Six Sigma Black Belt Professional (MSI)

-CDP, Certificate in Data Processing (ICCP)

-CCP, Certificate in Computer Programming (ICCP)

-SFC, Scrum Fundamentals Certified, (SCRUMstudy)

SUMMARY OF SKILLS

Industries:

-Hospitality

-State Government

-Automotive

-Mortgage Finance

-Telemarketing

-Ocean Freight

-Communications

-Retail

Distribution

Methodologies and Management Practices:

-PMBOK (PMI)

-SDLC (Waterfall, Scrum, Managed Agile, Disciplined Agile, etc.)

-Cap Gemini Project Quality System (PQS)

-CMMI

-Requirements Engineering / Management

-Lean Six Sigma

-ITIL

-Information Engineering

-TQM (Total Quality Management)

-FEMA National Incident Management

-EVA (Economic Value Added)

-IT Governance

Skills:

-Project Management

-Project Portfolio Management

-Application Development

-IT Management

-Business Process Modeling

-Data Modeling

-Application Design

-Business Analysis

-Systems Analysis

-IT Consulting

-Process Modeling

-Strategic/Tactical Planning

-Employee Development

-IT Privacy

-Budgeting

-Process Improvement

Tools:

-MS Office

-MS Project

-Primavera

-Target Process

-SAP Project Systems

-Daptiv

-Visio

-SharePoint

-Remedy

-Smartsheet

-ERWin

-Documentum

-MS TFS

-IBM WebTime

-Enterprise Process Center (EPC)

Management Scope: Managed Staff of up to 60; Managed total budget in excess of $40M

PROFESSIONAL EXPERIENCE (Prior 15 Years of Experience)

Project Manager, KForce (Contract); June 2016 – Present

OTIS Elevator / United Technologies (June 2017 – Present)

Managing project initiation work (requirements definition, project authorization, vendor selection, etc.) processes.

RFI / RFP preparation

RFI / RFP response evaluation and analysis

Detailed project plans

Vendor management

Implement enhancements to PMO processes and procedures involving status reporting, requirements management, data quality assessment, and issue/risk management.

Manage projects for:

Incentives Compensation Management solution.

Field Hourly Employee OnBoarding forms solution

Daptiv PPM implementation

Liberty Power (June 2016 – May 2017)

Manage initiation and planning phase of strategic projects for an energy industry client, including:

-Pricing engine vendor / product acquisition

-Commission subsidiary ledger system development

-Tiered commissions functionality development

Natural Gas market entry business processes and applications development

Implementation of Daptiv PPM

Acquisition of Incentives Compensation Management (ICM) System

Responsible for deliverables for the above listed projects, including:

-Business case documents

-Project charter documents

-Business scope and requirements documents

-“As-Is” business process model (BPM)

-“To-Be” business process model (BPM)

-RFI / RFP preparation

-RFI / RFP response evaluation and analysis

-Detailed project plans

-Vendor management

Implement enhancements to PMO processes and procedures involving status reporting, requirements management, data quality assessment, and issue/risk management

Director of Program Management, Cendyn; May 2014 – October 2015

Implement project management practices and procedures

Use Agile techniques to manage a portfolio of client projects using Agile techniques, including establishing sprints, and managing backlogs

Mentor and manage the work of 4 project managers / coordinators

Program / project manage a portfolio of 15 projects related to a Travel Agent Loyalty System (Application supports 15,000 travel agents worldwide) for a major client

Work with client to scope and prioritize project requests

Manage the integration with the Property Management Systems of 35 properties

Manage the integration with CRM system

Manage integration with external providers of agency affiliation data, agent training and certification data, bank systems providing rewards debit card services, fulfillment vendor providing marketing materials, and internal CRM application providing transactional and marketing messaging to agents

Develop project plans, requirements documents, design specifications, wireframes, and other project artifacts

Work with vendors and developers to deliver the project in budget and on schedule

Director, South Florida Water Management District; February 2007 – January 2014

SAP Solutions Center; November 2011 – January 2014

Manage the support and enhancement of the District’s SAP ERP system

Implement and use Agile and Waterfall management techniques and processes

Develop project plans, analyses, and other project artifacts

Create application roadmaps and tactical plans

Re-negotiate software licenses and maintenance agreements to reduce IT expenses by more than $1M annually

Reduce contract staff saving in excess of $500K annually without significant impacts to service levels or business value delivered to the organization

Manage a staff of 30 full time employees plus an additional 30 contractors:

SAP Technical group: ABAP, Security, BASIS, and Business Warehouse developers

SAP Functional group: HR/Payroll, Financials, and Supply Chain (Materials Management, Procurement, etc.) configuration and subject matter experts

Additional Project Management / Business Analyst specialists

Responsible for budgeting and budget management, including budget preparation, burn rate analysis, and metrics reporting

Manage a portfolio of SAP projects, including:

-SAP HR/Benefits enhancement and integration projects

-SAP Plant Management and Maintenance enhancement projects

-Implemented IT Governance for SAP ERP and implemented a Separation of Duties (SOD) software product

Support internal and external audit processes

Applications Development; February 2007 – November 2011

Implement and use Agile and Waterfall management techniques and processes

Develop project plans, analyses, and other project artifacts

Create application roadmaps and tactical plans

-Manage a full time staff of 30 professionals plus an additional 30 consultants and contract resources, including Developers, Project Managers, Application Administrators, and other IT staff

Manage a portfolio of application projects, including:

-Remedy Incident, Problem, and Change Management implementation

-Land Management system redevelopment

-Implementation and integration of a Single Sign On (SSO) and Provisioning application

-Implementation of a Documentum document management system

Reduce IT expenditures through changes in the use of staff augmentation resources and elimination of under-utilized and redundant software products

Provide expertise in project management, incident management, application architecture and design, and management of cross functional teams

Implement IT Governance for Application Development

Implement CMMI and ITIL practices

Lead Client Advocate (Program Manager), J. M. Family Enterprises, Inc.; January 2000 – February 2007

Responsible for managing the IT project and application portfolios of several business units, including Incentives, Marketing, and Certified Used Vehicles

Manage a team of Business Analysts

Use Agile, Waterfall, and Hybrid methodologies to manage application development and enhancement projects

Responsible for client business units’ IT budget development and budget management

Work with IT to implement IT Governance processes for client departments, including intake and prioritization. incident / problem / change management, and implementation of CMMI

Responsible for developing, implementing, and maintaining IT privacy practices and application features working with the corporate Chief Privacy Officer (Legal)

Design and project manage the development project of a multi-year, $2.8 million CRM (Customer Relationship Management) database development project for marketing, with emphasis on privacy and data enhancement (this application was acknowledged as a best practice by TMS-Toyota Motor Sales)

Project manage the development projects of data interchange applications to exchange and synchronize data with business partners, including TMS (Toyota Motor Sales)

EDUCATION

Master of Business Administration (MBA), University of Colorado, Denver, CO.

Bachelor of Arts (BA), Computer Science/Mathematics, University of Colorado, Boulder, CO.

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