Josephine Duncan

**** ***** ***** *****

Pearland, Texas 77581

713-***-****

EXPERIENCE

**/** – Present THE RICHLAND COMPANIES Houston, TX Property Manager

Responsible for managing a portfolio consisting of office (Galleria), retail and industrial.

Financial reporting to owners including weekly/monthly reports and rent roll.

Handle all construction management including tenant and capital improvements.

Ensure compliance with tenant leases.

Work closely with owner and acquisitions & asset manager.

Establish and maintain strong and positive relationships with all clients, property tenants, vendors and contractors.

11/15 – 07/17 HOLT LUNSFORD COMMERCIAL Houston, TX Property Manager

Responsible for managing a portfolio consisting of approximately 2 million square feet of industrial parks.

Financial reporting to owners including weekly, monthly and quarterly reports. Variance, reforecast and budgets through Yardi. Maintain rent roll.

Handle all construction management including tenant and capital improvements.

Ensure compliance with tenant leases, regulatory items and management contracts.

Establish and maintain strong and positive relationships with all clients, property tenants, vendors and contractors.

07/14 - 10/15 GRIFFIN PARTNERS Houston, TX

Assistant Property Manager

Ensured compliance with tenant leases, regulatory items and management contract

Established and maintained strong and positive relationships with all clients, property tenants, vendors and contractors

Coded and processed accounts payable and receivable, monthly statements and tenant bill backs through Yardi

Collected and monitored monthly income; provide weekly aging reports to Senior Manager

Prepared monthly variance report, updated rent roll and input leases/amendments into Yardi

Prepared annual operating and capital budgets; monitored all operations and maintenance expenses plus CAM reconciliations

Maintained/arranged maintenance of all office equipment and supplies

Responded to, dispatched, monitored, logged and tracked service requests

Maintained and created access cards through Brivo system

Supervised engineering and janitorial daily duties

Prepared construction contracts/change orders and monitored construction security clearances for 46 capital and tenant improvement projects; worked closely with Construction Manager

Coordinate tenant appreciation functions and holiday luncheons Josephine Duncan Page 2

05/12 - 03/14 CAMDEN PROPERTY TRUST Houston, TX

Property Services Analyst

Responsible for accurately completing the monthly resident utility billing for 52 communities, including sub-metered and allocation based billing in Excel

Imported water reads into billing software, reviewed/analyzed billing reports for completeness and accuracy, identified and communicated specific sub-meter problems and notified community when reports were available for review

Generated and mailed water/sewer bills to residents, posted utility charges to OneSite and processed daily move-outs

Processed/reviewed electric/gas bill backs with monthly water/sewer/trash billing; generated electric/gas bills and imported information into OneSite

Provided customer service to communities; researched and resolved questions from communities regarding billing process, monthly expense and individual resident bills

Analyzed/reviewed utility rates for all services billed to ensure income maximization

Communicated and documented abnormal issues

04/11 - 05/12 ROSEMONT REALTY Houston, TX

Accountant

Responsible for general accounting of seven properties, including Accounts Payable/Receivable and mortgage payments

Prepared weekly aging reports to managers and other financial reporting

Client billings, including monthly rent, yearly escalations and miscellaneous billings; calculated late fees

Cash books, cash reports, monthly bank reconciliations, cut accounts payable checks weekly and journal entries

Checked rent increases, lease renewals and amendments

Input payroll and calculated management fees

02/07 - 04/10 COWPERWOOD COMPANY Sugar Land, TX

Accountant

Responsible for general accounting of nine properties, including Accounts Payable/Receivable and mortgage payments

Responsible for monthly mortgage payments and quarterly property tax payments.

Prepared weekly aging reports to managers and other financial reporting

Client billings, including monthly rent, yearly escalations and miscellaneous billings; calculated late fees

Cash books, cash reports, monthly bank reconciliations, cut accounts payable checks weekly and journal entries

Checked rent increases, lease renewals and amendments

Input payroll and calculated management fees

LICENSE

Texas Real Estate License - Current

SKILLS

MS Office Suite (Word, Excel, PowerPoint, Outlook, Access) Yardi Voyager, MRI, AMSI, AS400, OneSite

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