Josephine Duncan
Pearland, Texas 77581
EXPERIENCE
**/** – Present THE RICHLAND COMPANIES Houston, TX Property Manager
Responsible for managing a portfolio consisting of office (Galleria), retail and industrial.
Financial reporting to owners including weekly/monthly reports and rent roll.
Handle all construction management including tenant and capital improvements.
Ensure compliance with tenant leases.
Work closely with owner and acquisitions & asset manager.
Establish and maintain strong and positive relationships with all clients, property tenants, vendors and contractors.
11/15 – 07/17 HOLT LUNSFORD COMMERCIAL Houston, TX Property Manager
Responsible for managing a portfolio consisting of approximately 2 million square feet of industrial parks.
Financial reporting to owners including weekly, monthly and quarterly reports. Variance, reforecast and budgets through Yardi. Maintain rent roll.
Handle all construction management including tenant and capital improvements.
Ensure compliance with tenant leases, regulatory items and management contracts.
Establish and maintain strong and positive relationships with all clients, property tenants, vendors and contractors.
07/14 - 10/15 GRIFFIN PARTNERS Houston, TX
Assistant Property Manager
Ensured compliance with tenant leases, regulatory items and management contract
Established and maintained strong and positive relationships with all clients, property tenants, vendors and contractors
Coded and processed accounts payable and receivable, monthly statements and tenant bill backs through Yardi
Collected and monitored monthly income; provide weekly aging reports to Senior Manager
Prepared monthly variance report, updated rent roll and input leases/amendments into Yardi
Prepared annual operating and capital budgets; monitored all operations and maintenance expenses plus CAM reconciliations
Maintained/arranged maintenance of all office equipment and supplies
Responded to, dispatched, monitored, logged and tracked service requests
Maintained and created access cards through Brivo system
Supervised engineering and janitorial daily duties
Prepared construction contracts/change orders and monitored construction security clearances for 46 capital and tenant improvement projects; worked closely with Construction Manager
Coordinate tenant appreciation functions and holiday luncheons Josephine Duncan Page 2
05/12 - 03/14 CAMDEN PROPERTY TRUST Houston, TX
Property Services Analyst
Responsible for accurately completing the monthly resident utility billing for 52 communities, including sub-metered and allocation based billing in Excel
Imported water reads into billing software, reviewed/analyzed billing reports for completeness and accuracy, identified and communicated specific sub-meter problems and notified community when reports were available for review
Generated and mailed water/sewer bills to residents, posted utility charges to OneSite and processed daily move-outs
Processed/reviewed electric/gas bill backs with monthly water/sewer/trash billing; generated electric/gas bills and imported information into OneSite
Provided customer service to communities; researched and resolved questions from communities regarding billing process, monthly expense and individual resident bills
Analyzed/reviewed utility rates for all services billed to ensure income maximization
Communicated and documented abnormal issues
04/11 - 05/12 ROSEMONT REALTY Houston, TX
Accountant
Responsible for general accounting of seven properties, including Accounts Payable/Receivable and mortgage payments
Prepared weekly aging reports to managers and other financial reporting
Client billings, including monthly rent, yearly escalations and miscellaneous billings; calculated late fees
Cash books, cash reports, monthly bank reconciliations, cut accounts payable checks weekly and journal entries
Checked rent increases, lease renewals and amendments
Input payroll and calculated management fees
02/07 - 04/10 COWPERWOOD COMPANY Sugar Land, TX
Accountant
Responsible for general accounting of nine properties, including Accounts Payable/Receivable and mortgage payments
Responsible for monthly mortgage payments and quarterly property tax payments.
Prepared weekly aging reports to managers and other financial reporting
Client billings, including monthly rent, yearly escalations and miscellaneous billings; calculated late fees
Cash books, cash reports, monthly bank reconciliations, cut accounts payable checks weekly and journal entries
Checked rent increases, lease renewals and amendments
Input payroll and calculated management fees
LICENSE
Texas Real Estate License - Current
SKILLS
MS Office Suite (Word, Excel, PowerPoint, Outlook, Access) Yardi Voyager, MRI, AMSI, AS400, OneSite