Medical Assistant Customer Service
Resume:
Seline Francois
Greenacres, Fl 33413
******.***********@*****.***
OBJECTIVE:
To obtain a position in an office, clerical, or customer service industry that will utilize my knowledge, skills, and abilities to achieve company goals.
SUMMARY:
•A patient listener who fully focuses on speakers and understand a variety of accents.
•Excellent communication skills.
•Self-motivated and confident in making independent decisions.
•Organized and detail-oriented; strong skills in time management, prioritizing task, and meeting deadlines.
EXPERIENCE:
Medical Front Desk/ Behavioral Health -- New Objective, West Palm Beach, FL
August, 2011- December, 2017
•Greeting patients upon arrival-patient check-in and check out.
•Insurance verifications, Appointment scheduling and collecting co-payments.
•Implemented safety procedures and diffused conflicts.
•Trained new employees and lead staff to follow company policies.
•Manage Inventory & Accounting.
•Team collaboration.
•Data Entry & Filing.
•Oversaw client’s daily routine and enforced house rules, while taking directions from the treatment team.
•Assisting the doctor with taking vital signs and entering client’s information into the computer.
•Collect Urine Specimens.
•Drop off and pick up prescription.
SKILLS:
•Very accurate and rapid keyboarder.
•Experienced in editing and proofreading lengthy documents with focus on word definition, spelling, sentence structure & grammar.
•Microsoft Word & Typing.
EDUCATION:
Associates of Science, Medical Office Administration -- Florida Career College, West Palm Beach, FL - April, 2008 - June, 2010
Medical Assistant Florida Career College, Hollywood FL
Jan, 2006-June, 2007
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