Customer Service Safety Officer

CURRICULUM VITAE

OF

NOMCEBO YESMINA SHABANGU

PERSONAL DETAILS

First Names Nomcebo Yesmina

Surname Shabangu

Date of Birth 24th August 1985

Identity Number 850**********

Gender Female

Residential Address 1936 Driezeik 4

Orange Farm

1841

Contact details 066-***-****

Email Address ****************@*****.***

*********@**.*******.**.**

EDUCATIONAL BACKGROUND

Highest School Attended Academy of York

Subjects Passed Business Communication

Business Administration 1

Bookkeeping to Trial Balance

Cost and Management Accounting

Business Law and Administration Practice

Marketing Management and Public Relations

Achievement Diploma in Business and Office Management (still in Progress)

Year Obtained In progress for end of the 2018

Other Achievements

Certificate in Health and Safety SHE Rep NQF level 2

Matric (grade 12) Ikakgeng Barnato

Subjects Mathematics

Accounting

English First Additional Language

IsiZulu Home Language

Geography

Business Management

Instituition City Computech

Certificate International Computer Driving Licence ICDL

Programmes Ms Word

Ms Excel

Ms Powerpoint

Ms Access

Ms Outlook & Internet

Year Obtained 2005

WORK EXPERIENCE

Company Name Bidvest Waltons

Position Branch Administrator 2015- Current

Opening & closing the branch for trading & cashing up at day end

Handling the petty cash, customer queries, invoicing & doing quotations

Banking of the monies &ensuring that they are correctly allocated by the head office

Running the daily sales figures & filling P.O.Ds & supplier invoices

Ensuring the smooth running of the business handling of staff queries

Passing of (GRVs & IBTs) to creditors for payment after all the stock received has been entered into the system

Part time Buyer & evaluating product movement & preparing for stock taking

Fully managing the branch when the manager is away

Reconcile internal statements to invoices & handling branch account queries

Providing excellent customer service & attending to customer queries for speedy resolution

Implementation of all promotion, price increases,month-end procedures at the branch

Maintaining daily stock counts, adjustments & investigating irregularities (stock controller)

Health & safety officer ( SHE REP )

Motivating & disciplining of staff where necessary, merchandising & housekeeping procedures

Managing credit related transactions in accordance with the company procedures

Bidvest Waltons Finance Accounts Clerk 2010-2015

Reconciling the payment journals once payment is made

Compiling the water & lights usage spread sheet for the period

Calculating the year’s fuel usage for the rented cars

Checking petty cash claims & issuing cheques

Invoice journals & payment journals for the payments in Axapta/Atlas excel

Capturing the stock buyouts in the general ledger

Processing the rent claim for the month & allocating to the respective codes

Reconciling the unallocated back to school bank account & generalizing funds from other branches

Reconciling the point of sale for the branches & loan accounts

Calculating & splitting the fleet charges for the company as per the First Auto records

Bidvest Waltons Cash office Clerk 2007-2010

Credit card payments & cash office duties

Acting as a debtors clerk & filling

Customer Care & Handling of telephones

Recovering of bad debts & bounced cheques as well as stock taking

Writing of refund journals & rebates& Bank Reconciliation

Solving the bank problems i.e. Over/Under castings of monies in the bank statement.

Value logistics Data Capturer

Data Capturing

Invoicing

Purging/ invoice correction

References

Name Mary-Anne Koen / Queenie Pillay

Bidvest Waltons 011-***-****

Name Julia Msibi

Mentor 083-****-***

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