JORGE L. VIZCAINO

Message Number 505-***-****

ac5pn6@r.postjobfree.com

Insightful, results driven IT professional with work experience and education in Network and System administration and tech support. Hands-on experience leading all stages of system development efforts. Skilled problem solver with confidence in managing systems, projects, and teams in a wide range of IT environments.

Areas of Expertise

LAN/WAN/Administration

Project Management

Workflow Planning

Productivity Improvement

Security Solutions

NOS Patches &Updates

Systems Installation Configuration & Upgrading

Training & Mentoring

Professional Experience

Santa Ana Star Casino July 2015 – June 2017

Network Administrator / System Specialist 2 /Help Desk / IT Support

Provided administration support in network and system performance. Diagnosed network and system problems, WI-FI, Server Operations, Remote systems, Network support, and Desktop OS

Reengineered system setup, optimized system performance, installed upgrades and patches and established system monitoring to maintain security protocols

Setup and updated lab environment effectively plan, install, configure to monitor and create trouble shooting policies

After installation and implementation of autoupdate SW. program to complete specific patches, firmware upgrades and SW updates I was able to improve uptime from 70% to 90% or better on all pc in networks

IT Consultant Dec 2013 – June 2015

System Specialist / Wi-Fi tech / IT Support

Replaced major manufacturer’s vulnerable network with robust security through joint of firewall, DHCP and Wi-Fi quest/employee AP

Resolved problematic network failure by troubleshooting LAN and Wi-Fi connections

Provided support on weekends and off hours to ensure minimal disruption of local and operational systems during scheduled maintenance and outages

Expanded network coverage by 20%, resulting in the ability to install two new workstation as well as scanners and laptops in the extension of the warehouse.

CNM community college Jan 2009 – Sept 2012

Jr Network Administrator / System admin / IDF Technician

Configured and administered Cisco Routers & Switches ports addressing, port identification, password configuration, protocols, Vlan, and IP addressing dynamic/static

Configured backup and recovery of Cisco IOS images.

Performed password recovery on Cisco IOS Routers/Switches

Trouble shoot issues on NAT configuration and DNS/DHCP within the LAN network utilizing in-depth knowledge and hands on experience.

Hard Rock Hotel and Casino Resort Sept 2011-Jan 2012

Network Administrator / Jr System Admin / System Specialist

Ensured all hardware, operating system and software was up to date and aligned with department standers.

Configured new PC’s & peripherals as needed

Managed Resort accounts per department on Active Directory to include: creating users, managing folders, resetting/creating passwords, redirecting folder links, and suspending accounts

Ran diagnostics and managed up keep of Wi-Fi connection ESS and BSS in the resort for all areas of the casino

Lead a cleanup of IDF’s. Through this process it created the ability to combine IDF and have room for expansion of video set up in resort.

EDUCATION

Associate, Central New Mexico Community College, Albuquerque, New Mexico, 2013

Computer Science, Network Administration & System Administration

CERTIFICATION AND AWARDS

Windows server 08 application Cisco CCENT -Windows 07 Configuration Cisco CCNA

Windows server 08 Active directory Audio Architect Harman

CISCO Network Academy LAN /WAN

CISCO Network Academy Routers/ Switches/ Security

HARMAN Audio Architect/HiQnet

Nimble Storage Nts-2001-1 administration

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