JORGE L. VIZCAINO
Message Number 505-***-****
********.*.*****@*****.***
Insightful, results driven IT professional with work experience and education in Network and System administration and tech support. Hands-on experience leading all stages of system development efforts. Skilled problem solver with confidence in managing systems, projects, and teams in a wide range of IT environments.
Areas of Expertise
LAN/WAN/Administration
Project Management
Workflow Planning
Productivity Improvement
Security Solutions
NOS Patches &Updates
Systems Installation Configuration & Upgrading
Training & Mentoring
Professional Experience
Santa Ana Star Casino July 2015 – June 2017
Network Administrator / System Specialist 2 /Help Desk / IT Support
Provided administration support in network and system performance. Diagnosed network and system problems, WI-FI, Server Operations, Remote systems, Network support, and Desktop OS
Reengineered system setup, optimized system performance, installed upgrades and patches and established system monitoring to maintain security protocols
Setup and updated lab environment effectively plan, install, configure to monitor and create trouble shooting policies
After installation and implementation of autoupdate SW. program to complete specific patches, firmware upgrades and SW updates I was able to improve uptime from 70% to 90% or better on all pc in networks
IT Consultant Dec 2013 – June 2015
System Specialist / Wi-Fi tech / IT Support
Replaced major manufacturer’s vulnerable network with robust security through joint of firewall, DHCP and Wi-Fi quest/employee AP
Resolved problematic network failure by troubleshooting LAN and Wi-Fi connections
Provided support on weekends and off hours to ensure minimal disruption of local and operational systems during scheduled maintenance and outages
Expanded network coverage by 20%, resulting in the ability to install two new workstation as well as scanners and laptops in the extension of the warehouse.
CNM community college Jan 2009 – Sept 2012
Jr Network Administrator / System admin / IDF Technician
Configured and administered Cisco Routers & Switches ports addressing, port identification, password configuration, protocols, Vlan, and IP addressing dynamic/static
Configured backup and recovery of Cisco IOS images.
Performed password recovery on Cisco IOS Routers/Switches
Trouble shoot issues on NAT configuration and DNS/DHCP within the LAN network utilizing in-depth knowledge and hands on experience.
Hard Rock Hotel and Casino Resort Sept 2011-Jan 2012
Network Administrator / Jr System Admin / System Specialist
Ensured all hardware, operating system and software was up to date and aligned with department standers.
Configured new PC’s & peripherals as needed
Managed Resort accounts per department on Active Directory to include: creating users, managing folders, resetting/creating passwords, redirecting folder links, and suspending accounts
Ran diagnostics and managed up keep of Wi-Fi connection ESS and BSS in the resort for all areas of the casino
Lead a cleanup of IDF’s. Through this process it created the ability to combine IDF and have room for expansion of video set up in resort.
EDUCATION
Associate, Central New Mexico Community College, Albuquerque, New Mexico, 2013
Computer Science, Network Administration & System Administration
CERTIFICATION AND AWARDS
Windows server 08 application Cisco CCENT -Windows 07 Configuration Cisco CCNA
Windows server 08 Active directory Audio Architect Harman
CISCO Network Academy LAN /WAN
CISCO Network Academy Routers/ Switches/ Security
HARMAN Audio Architect/HiQnet
Nimble Storage Nts-2001-1 administration