Customer Service Manager
Resume:
Jessica Lutz
Assistant Manager
Plymouth MA
*******@*****.***
I am looking for a career where I can use all of the skills that I have gained over the past 10 years, including but not limited to management, customer service, merchandising, payroll and training.
Core Strengths and Skills
Management
Customer Service
Hiring and Staffing
Merchandising
Operations
Billing
Payroll
Training
Organizational
Kronos
Work Experience
Assistant Manager-American Eagle Outfitters- August 2014-Present
Manage a team of 15+ employees
Train Associates
Open and close store
Payroll
Run the floor sets and do the merchandising for the store
Help on the cash register
Staffing and Hiring for store location
Assistant Manager- Charlotte Russe- October 2008- July 2014
Make sure the customer service exceeds expectations.
Cash register
Train new employees
Run the floor sets and do the merchandising for the store
Daily sales reports
Inventory Control
Hiring and Payroll
Office Manager- Powerhouse Gym- July 2010-January 2013
Contracts and Billing
Checking in customers
Organize and retain customer files
Order and restock product as needed
Open and close gym
Answer the phones and book appointments
Education
Plymouth South High School-Cosmetology- 2001-2005
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