Sales Customer Service

Janet Beddoe

**** ******* ****** *** #***, Fort Myers FL 33901 (Cell) 239-***-****

*************@*****.***

PROFESSIONAL SUMMARY

Meticulous individual, excellent at juggling multiple tasks and working under pressure. Broad Industry experience includes Healthcare, Finance, Sales and Marketing. SKILLS

Active Florida Real Estate License Expert Closer

Customer Service- oriented Coaching and communication skills Works well independently Interpersonal Skills

Strong Organizational- skills Develop and present training seminars Lender relations Marketing and promotion

Flexible schedule Excellent communicator

Detail and goal oriented Skilled at building effective working relationships with a cultural cross section of people.

WORK HISTORY

July 2012-February 2017

Security Specialist /ADT Security Services, LLC- Punta Gorda, FL. Sourced and built book of referrals through networking and client referrals. Participated and was pro active in numerous groups to become the go to person for both information and sales for security systems. Example of groups: Women’s Council of Realtors, Cape Coral, Hispanic Chamber of Commerce, Business Networking (BNI) and many other groups. Sold Security Systems including cameras and additional security equipment to Commercial and Residential clients.

Determined the correct placement of equipment to obtain maximum coverage. Utilized I Pad and Sales force system to track potential clients and to finalize sales. Ensured customer satisfaction by being present at each installation. Followed up with clients on a rotating basis for, continuing satisfaction, to build rapport and obtain referrals.

Always met and exceeded Sales goals.

April2008-July 2012

Security Specialist/All American Alarm, Inc/ Fort Myers, FL. Sold Security Systems to Residential customers.

Sales obtained through referrals, as well as door to door sales. Joined organizations to network and become known in the Security Industry. Example of Organizations: Commercial Realtors (CCIM) and Bonita Springs Chamber of Commerce. Created a Web page and built an identity as “The Alarm Queen” which assisted in helping me meet and exceed my sales goals.

January 2006-June 2008

Hearing Instrument Specialist (HIS)/Manager/ Audibel Hearing /Fort Myers, FL. Studied for nine months, while working, to prepare for Hearing and Instrument exam in Tallahassee. Assisted in sourcing clients by working at expositions to encourage individuals to have their hearing tested.

Made presentations at various council meetings highlighting the necessity to be proactive with their hearing.

Video checked and recommended hearing aids for specific loss. Sold Hearing Instruments and was a top producer

Counseled family members to help them understand the trauma of hearing loss. March 2004-current

Real Estate Agent/self- employed/Bonita Springs, FL. Marketed and sold property for clients by hosting open houses and advertising on line and in print. Followed up with prospective buyers regarding incentives from builders and new developments. Communicated with clients to understand their property needs and preferences. Presented purchase offers to sellers for consideration. Acted as liaison between buyers and sellers to ensure positive experience for both parties. Delivered positive, effective sales presentations. Developed and maintained relationships with clients through networking, postcards and cold calling. Guided clients from beginning to end of the home buying procedure including choosing the right property.

October 2001- February 2004

Loan Administrator/ Third Federal Savings & Loan/ Bonita Springs, FL Hired as Customer Service Representative and promoted within six months to Loan Administrator. Ensured that customers were warmly greeted and made to feel comfortable and confident with my assistance.

Aided clients in determining the type of account that best suited their needs. Completed error free documentation.

Outstanding track record with cash and cash management. Solved challenges to achieve a win, win situation and received many letters of commendation from clients.

Followed through with loan applications from beginning to completion for timely delivery of funds or closings.

Began networking for the Bank and joined Bonita Springs Council of Realtors succeeding in increasing the number of approved mortgage applications.

EDUCATION

December 1959

High School Diploma

St Joseph’s Convent, Port of Spain, Trinidad W.I.

Attended St Joseph’s Convent for six years.

After five years obtained a High School Diploma from Cambridge University, London, England. Secured passes in the following subjects: English Language, English Literature, French, Spanish, World History, World Geography, Science and Mathematics.

I continued for an additional year at “A” level, a two year course, which would have created my Associates Degree but had to discontinue my studies due to lack of funds. Continuing Education

Real Estate

Hearing and Instruments

Insurance

International Banking (AIB)

Securities to support Banking Loan portfolio.

References

Available Upon Request.

Contact this candidate