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Customer Service Microsoft Office

Location:
Baltimore, Maryland, United States
Posted:
May 31, 2018

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Resume:

Misty Janey

Clerical Administative/ Restaurant Management

Baltimore, MD 21213

ac5pae@r.postjobfree.com

443-***-****

Authorized to work in the US for any employer

Work Experience

Server/Supervisor

Outback Steakhouse - Owings Mills, MD

September 2016 to Present

Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.

Scheduled and directed staff in daily work assignments to maximize productivity.

Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.

Developed and maintained exceptional customer service standards. Administrative Assistant, Benefits Coordinator, Customers Service Kennedy Personnel Services - Baltimore, MD

April 2012 to Present

Work on a variety of temporary assignments. Verizon Wireless Customer Service Various Administrative jobs

Maryland Health Connection Benefits Coordinator

Microsoft Office,Powepoint, Excel, Medical Terminology, Scheduling, Payment Processing, Data Entry Restaurant Manager

George Martin Grillfire - Hanover, MD

May 2011 to August 2015

Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.

Efficiently resolved problems or concerns to the satisfaction of all involved parties.

Developed and maintained exceptional customer service standards. Ensured proper cleanliness was maintained in all areas of the bar and front of house. Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives. Carefully prepared weekly payroll to keep up with projected revenue for the week. Restaurant Manager/Server

Hilton Baltimore - Baltimore, MD

February 2007 to July 2011

Efficiently resolved problems or concerns to the satisfaction of all involved Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Managed closing duties, including restocking items and reconciliation of the cash drawer. Skillfully anticipated and addressed guests' service needs. Customer Service Representative

Toyota Financial Services - Owings Mills, MD

March 2003 to June 2007

Answered high volume of calls, processed customer payments, quoted payoffs, set-up payment arrangements

Education

High School Diploma in Business

Walbrook Senior High - Baltimore, MD

1991

Skills

Microsoft Office, Excel, Powerpoint, Customer Service, Restaurant Management, Medical Terminology



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