DAVID MACDONALD
**** ***** **, ***** ****, MI ***83 248-***-****
************@*******.*** www.linkedin.com/in/dmacdonald01
Visionary Leader with a winning track record for defining, building, and optimizing best-in class sales and marketing programs. Reputation for creating strategies and campaigns that reduce costs, improve response, increase customer engagement, and optimize resource utilization to support organizational goals and growth. Proven ability to define the sales/marketing vision at the enterprise level and to design, deploy, and automate operations to achieve Best in Class Performance
EXPERIENCE
JUNE 2009 – PRESENT
SENIOR CONSULTANT/MARKETING DIRECTOR, DNV GL Energy
Responsible for the development and management of marketing programs supporting North American clients. Focused on customer engagement, acquisition and retention, program growth and brand awareness. Managed a team of marketing and field sales professionals executing multichannel marketing campaigns including direct mail, events, digital marketing, social media, SEO and paid media and all marketing literature with an annual budget of $4 million.
Managed a team of 9 sales professionals delivering over $42 million in program sales
Created account-based marketing strategy delivering $7 million in new business
Expanded active trade network by 50% delivering 65% of program sales in 2017
Generated over $1 million in incremental revenue via new product launches in 2017
Launched automated marketing system including microsites, digital video, radio, and automated email programs delivering over 3,000 qualified leads in 2017
Created the marketing strategy to support multiple program launches. Wrote the communications strategy briefs and presented marketing plans to senior executives
Utilized big data predictive modeling techniques for customer and industry segmentation increasing direct sales by 20%
Raised customer satisfaction 17% through interactive consultative selling program
Managed over 100 trade show/customer events annually
Led development and implementation of two CRM systems for internal and external use
MARCH 2004 – OCTOBER 2008
DIRECTOR STRATEGY, Constellation Newenergy
Consolidated 8 regional marketing offices into one central marketing organization and with a common methodology for campaign development and implementation. Managed a $17 million budget. Efforts led to CNE becoming the largest competitive energy supplier in North America.
Opened the Midwest territory generating $27 million of new sales in the first year
Designed an incentive based outbound call program resulting in a 40% close rate and increased small customer participation over 18% generating $12.5 million in revenue
Reduced customer churn by 15% through an email upgrade/renewal program
Slashed expenses by 23% through department consolidation and contract negotiation
Raised brand awareness 11% year over year through an integrated marketing campaign
Managed integrated marketing campaigns generating $5 million of incremental gross margin with a marketing ROI of 1.5
Improved data delivery time by 2 days with a self-service portal for field sales
Saved $1.2 million annually by reducing error rates 15% through data quality initiatives
Served as core team leader for $50 million CRM design and implementation
APRIL 2001 – AUGUST 2003
PRODUCT MARKETING MANAGER, DTE Energy Technologies
Responsible for managing all product and marketing related functions for external combustion, advanced reciprocating engine and high efficiency diesel driven power generation product lines. Had full profit/loss responsibility for the product lines. Developed business plans for the product lines coordinating development, customer support, marketing, and finance
Developed global distributor network for new product sales and service
Generated $6 million in annual revenue from 3 product lines
Increased sales by $30 million by negotiating private label sales agreements
Delivered 2 new product lines to market on time and under budget by 10%
APRIL 1999 – APRIL 2001
SALES MANAGER, Detroit Diesel Corp
Responsible for directing the sales and marketing efforts of the global Detroit Diesel distributor network for industrial stationary power with a department sales volume approximately $75 million per year.
Developed new marketing programs to identify customers and expand product lines
Signed General Electric, Generac Corp, and Alaska Diesel Electric as new OEM accounts creating $15 million in incremental business
Managed DDC's largest OEM account with sales in excess of $50 million per year
EDUCATION
MASTER OF BUSINESS ADMINISTRATION (MBA)
Lawrence Technological University
BACHELOR OF BUSINESS ADMINISTRATION
Northwood University
SKILLS
Marketing/Sales Strategy
CRM systems (SalesForce, MS Dynamics)
Marketing Automation (Pardot, HubSpot)
Event Planning/Management
Team Building/Mentoring
Corporate Brand Strategy
Business Analytics (Tableau/PowerBi)
RFP Creation/Management