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Sales Customer Service

Location:
Jeddah, Makkah Region, Saudi Arabia
Posted:
June 02, 2018

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Resume:

Business Experience:

I have an inclusive experience with FMCG business in different areas (Modern Trade, Direct Distribution, manage agents/ distributors). I drive growing sales across all channels in assigned markets. I work to maintain a good performance & the geared towards achievement, through working in a strategic way, innovation, creativity & solving problem out of the box. My Collaborative management style focuses on building relationships with Key Customers and developing challenging markets to help achieve the corporate vision, excellence and sales management skills.

CAREER OBJECTIVE:

Work with an organization in one of the following positions:

1-Area Manager

2-Sales Supervisor .

Work experience

Company: National Biscuits &confectionery co Ltd (NBCC) – (Date: 2008 – Present

Date: 2008 – 2009

Position: CV Salesman

Date: 2009 – 2014

Position: Wholesale Salesman

Date: 2014 – Present

Position: Sales Supervisor

Duties:

Achieving sales targets set each month by the senior Sales Management team.

Hiring, developing and retaining talent within the store.

Complying with all legal compliance issues and procedures.

Managing enquiries through the entire buying process.

Following all enquiries through to contract or close.

Ensuring that product deliveries and movements are processed according to.

Performing any ad hoc duties deemed appropriate by the Company Directors.

Implementing internal sales process improvement initiatives.

Company: Procter & Gamble (Egypt) Date: 2006-2008

Position: Salesman

Company: Egyptian Italian Co. (Aqua Stream) (Egypt) Date: 2005-2006

Position: Salesman

Company: Qandel Co. for Trading (Egypt) Date: 2004-2005

Position: Salesman

Education and training:

Date: 2004

Education: Bachelor’s degree in Commerce, Accounting Section

.

Attended Courses:

2007

Sales tacticts &Problem solving skills & control

2008

Certified in ICDL

2009

2014

2015

Building Blocks and Execution Standards.

Training Of Trainers Course

Leadership and Management course

KEY SKILLS AND COMPETENCIES

Have high sense of urgency and able to make effective decisions in a timely manner.

A highly professional telephone manner and effective at managing difficult callers.

Identifying daily tasks that need to be done and delegating them through effective communications.

Building professional relationships with all sales staff.

Communicating key messages to team members.

Meeting and exceeding all agreed performance objectives.

Extensive sales and customer service supervisory experience in the service sector.

Patient and calm under pressure.

Possessing a high level of drive and determination.

Computer Skills & Competences:

Advanced proficiency levels in Excel, PowerPoint, and Word. Also skilled at Lotus s and WordPerfect.

Other Skills & Competences:

I posses a customer oriented attitude, a relaxed and friendly personality, excellent conflict resolution skills, and am always organized and punctual. I am capable of working independently or in a team setting and am highly skilled at implementing plans and actions as well as consistently contributing to the strategic plan of the corporation.

Birth Date:25 Aug 1982

Nationality: Egyptian

Driving License: Available (GCC & Egypt)

Marital Status: Married

Additional Information: References available upon request.



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