Office Medical Billing
Resume:
Michelle Alford
**** ********* **., ******* ***** Estates Calif. 90274
**********@*****.***
Professional Profile
Over 10 years professional experience in an administrative capacity providing support and assistance to both a single department and multiple physician practices throughout the company, with in-depth experience in claims management, research, report writing, drafting correspondence and customer service.
CORE STRENGTHS:
ICD 10 and ICD 9 coding
Data/File Management
Executive Support
Light Accounting/Bookkeeping
Medical Billing/Recons
Multiple Software Programs
Report Preparation
Sales Support
Scheduling/Patient & Physicians Rebilling Denied Claims
Medical Record Maintenance
Scheduling Events
Time Management
Training/Monitoring New Staff
Patient and Physician Relations
45WPM / 10-key by touch/sight
Aging reports/Collections
Computer/Internet and Office Skills: Word, Excel, Outlook, QuickBooks, EMRs, Multi-function machine, call center, reception.
Employment History
United Medical Imaging, Torrance, CA 11/2016 – Present
Assistant Practice Manager
Supervise office staff in front office scheduling, checking in patients, medical billing, ICD10 & ICD9 coding and insurance claim processing
Under corporate office supervision, implemented and monitored office policies and procedures
Answered phone calls from patients and physicians to resolve all billing issues ( i.e. account balances, insurance denials)
Sending correspondence to insurance companies and other physicians
Review and enter summary of medical reports for worker’s comp claimants and insurance requests
Posted payments from patient and insurance companies.
Reconciled all accounts monthly
Researched and corrected denied or partially paid claims to get payment in full
Ran aging reports and did all follow up calls and correspondence for over 30 day claims
Assisted in credentialing physicians
Lifespan Therapy, Torrance, CA
01/2000– 01/01/2018
Office Manager
Managed all aspects of office operations including A/P, A/R, and payroll
Managed and maintained patient medical records
Reconciled bank accounts and input into general ledger
Assisted company CPA in reports and tax preparation
Managed company calendar making patient appointments
Made travel arrangements for clinicians to conferences and meetings
Verified all insurance information and entered info into system and processed all insurance claims
Assisted clinicians in therapy groups.
Phoned in maintenance requests and monitored office suites for repair/ cleanliness
Made phone calls and sent correspondence in regards to patient balances and collections
Planning and executing staff and employee luncheons
Assisted in marketing and research for expos and presentations
Reordered and restocked office supplies
Under clinicians management, provide and supported educational materials to patients
Education
Bachelor of Arts University of California @ Los Angeles
Los Angeles, CA
References
Available upon request
Contact this candidate