Manager Pharmacy

REID M. GLIDDON **** Timber Lane, South Lake Tahoe, CA 96150

Home: 530-***-**** Mobile: 562-***-**** E-mail: *******@********.*** Pharmacist entrepreneur with thirty years of experience in disease management, human resources, information systems, knowledge and demand management, marketing, contract management, finance, and accounting in a variety of settings. Demonstrated ability in operations, general management, and clinical service line development with particularly strong research and planning skills. Extensive teaching, mentoring, and speaking experience.

Developed disease management service that created 18% more revenue and 10% fewer costs.

Saved $65,000 within a year through formulary and operations management.

Implemented operations decentralization project that improved productivity and response times by 20% and staff satisfaction enough to decrease turnover by 80% over 2 years.

Executed a marketing strategy that generated a 50% increase in new customer acquisition.

Negotiated best “win-win” solution to interminable medical staff problem in the OR.

Achieved 2nd-highest net revenue of twelve-member group of inter-hospital departments. EDUCATION

• M.S., Health Administration, University of Colorado at Denver, 1997. GPA 3.88.

• B.S., Pharmacy, University of Wisconsin-Madison, 1982. VP of pharmacy fraternity. PROFESSIONAL EXPERIENCE

CVS PHARMACY, INC., South Lake Tahoe, CA, 10/16-2/18. Staff Pharmacist • Completed acquisition of local supermarket chain pharmacy in April 2017. SAFEWAY, INC., Santa Cruz, CA, 8/12-7/16.

Pharmacy Manager • Immunizer, travel med, diabetes education, MTM, and outpatient Rx provider. WALGREENS, INC., Long Beach, CA, 12/07-5/12.

Pharmacist • Filled retail prescriptions, immunizations, and MTM counseling services in LA/OC area. PRIDESTAFF, INC., Los Angeles, CA, 10/05-12/07.

Pharmacist • Provided staffing for ambulatory, home infusion, and hospital pharmacies in LA/OC area. CORNER DRUG STORE, Seal Beach, CA, 6/02-8/05.

Owner • Executed all operations, marketing, and strategic planning of community retail pharmacy. CAMERON AND COMPANY, Torrance, CA, 10/01-6/02; 1/99-12/99; 9/95-4/97. Clinical Marketing Manager • Clients included Santa Monica-UCLA and White Memorial Med Ctr. PARKVIEW COMMUNITY HOSPITAL, Riverside, CA, 12/99-10/01. Director of Pharmacy • Implemented education, staff development, and clinical service programs. JOHN'S PHARMACY, Long Beach, CA, 4/97-1/99.

Senior Manager • Boosted prescription sales and service market share despite growing competition. ST. MARY'S HOSPITAL AND MEDICAL CENTER, Grand Junction, CO, 10/93-9/95. Pharmacy Supervisor • Led CQI and mock-JCAHO teams and implemented computerized systems PACIFICA HOSPITAL, Huntington Beach, CA, 10/91-10/93. Director of Pharmacy • Implemented hospital formulary, DUR criteria, and PK dosing program. Prior experience includes nine years in management and staff positions at Monrovia Community Hospital, Maxicare Health Plans, Inc., Pay ‘n Save Stores, Inc., Thrifty Drug Stores, Inc., and the Long Beach (CA) VA Medical Center.

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