Customer Service Sales

Location:

United States

Posted:

May 31, 2018

Contact this candidate

Resume:

sandra constantine

*** ***** **

COWPENS, SC ****0

Phone: 864-***-****

*************@*******.***

Objective

Seeking reliable employment with long term possibities. Ability Summary

Hard worker, reliable, and willing to work overtime. Strong points are an eye to detail and being success motivated. Willing to take the initiative, I am a strong team-player, but I also work very well on my own. Employment History

Carolina delivery and logistics LLC

Courier

Rose lake Dr

Charlotte NC

Drove my own vehicle in a 1099 independent contractor position delivering medical specimens, freight and documentation, ran two steady contracts for three years daily and ran as the primary South Carolina hotshot driver picking up any short notice deliveries.

Three yrs

March 2015/july 2017

Peek pavement marking LLC

Rose dr

Spartanburg SC

Truck Driver class C, non CDL

Seasonal position

Drove 24 ft international flatbed with a 17 for attenuator, & operated safety board, graded, operated grinder, directed traffic, did labor as needed

quality inspector

07/2012 - Current ms companies greer, SC

Quality inspection involving visually inspecting each piece individually to ensure it met all conformity specifications.

Re-working individual pieces when needed in accordance to instructions, to bring each item up to conformity specs.

Following all written work orders, meeting any and all work and safety requirements.

Maintaining top performance in speed and quality of work at all times. Reading and maintaining work orders,material information data, filling out all required paperwork, copying and faxing in a timely manner. Loading and unloading pallets,stacking stock, unloading trucks. Use of measuring devices, grinders,hand tools,as needed. Driving straight truck to move and deliver stock and parts to loading bays at other locations.

The work assignments varied upon the type of sort needed by employer, likewise did the nature and extent of work involved. Primarily this is contingency work and so is not consistent or reliable employment,however i enjoy the work, the diversity and the potential for overtime,so i have a very strong inclination to find steady employment in this field.

I have,through ms companies done work at both Magna, and Lear, both in the factorys,as well as the warehouse, and can provide personal references from both as to the quality of my work.

expo/server

06/2011 - 06/2012 Mon Amie Morning

Cafe

spartanburg, SC

2011/2012 Mon Amie Morning Cafe/ Neta Bivens, Owner . I held positions as both Expo (expediter) and waitress during my time with Mon Amie.

As Expo; The position of expediter is one that focuses mostly on the coordination of all orders coming from both the crepe and hot-food kitchens. Mon Amie is a specialty item restaurant that requires that two separate kitchens work in unison on multiple orders, the timing and overall coordination required to see that everything comes out together,hot, fresh and correctly cooked to customer requests is a major priority in giving great service. Receiving computer generated orders from servers, submitting copies to crepe kitchen with appropriate time requirements.

Over-seeing and ensuring all food orders came out properly and were complete orders cooked to the customers specifications.

Assisted all servers in communicating orders to kitchen staff, ran food and helped where needed.

Ran register.

Handled all bakery sales.

Was responsible to assist in handling in coming calls and orders as well as accepting, entering, and packaging any call-in orders, or drive in orders at the window.

Picked up all front door over-flow furring peak hours in a server capacity as needed.

Daily applied the ability to multi-task, work quickly and efficiently in high stress situations.

Spot any issues or problems, take the inactive to correct them or lend support to servers, busters, hostess, etc.

As A Server: The positions duties were those general to the position with a strong requirement being placed on delivering fast, friendly,and curteious service. Knowledge of the menu, item contents, i.e., ingredients, and a general knowledge of cooking time.

Salesmanship in verbally "presenting" menu items to guests in descriptive terms styled to entire and intrigue them to try new items, the ability to up-sell through friendly suggestive methods

Familiarity,

with all opening and closing procedures and show an ability to perform either on your own if needed.

All appropriate cleaning and sidewalk assigned to the position. Customer Service Rep

02/2008 - 07/2010 Three Amigos Travel

Agency

Elmwood park, NJ

2008-2010 Three Amigos Travel Agency/ Caribbean Cruise lines. Sarah Padgett, mng 504-***-**** .

Customer Service Rep:

Inbound call center.

Answered an average of seventy to one hundred customer calls in a day through the call center queue, working a 6/8 hour shift .

Assisted in providing customers all information regarding the promotion they received an invitation to participate in, IE., schedules, vacation pugs, accommodations, etc.

Promoted up-grades in accordance with the guests vacation plans, up-sold features and package enhancing opportunities.

Handled credit card financial transactions for payment, verified and confirmed transaction, as well as making any immediate bookings involved . Actively actted in trouble shooter position on associates calls when and as needed, offered support and training to new staff. Worked with customers toward resolving financial issues that might prevent their participation in the cruise promotion .

Acted on behalf of the company on call backs and worked actively to resolve issues to retain customers who wanted to cancel their accounts, and had a 77% success-rate.

Server, Hostess

01/1996 - 01/2007 Dutch Kettle

Restaurant

Owner, Mike Gore, 727-***-****,

Dumont, NJ

Server/ waitstaff:

1996-2007 Dutch Kettle Restaurant/ Owner, Mike Gore, 727-***-****. Server/ Waitress.

Greeting, welcoming, taking drink and food orders and serving guests. Providing product information and generally assisting in promoting helpful suggestions when asked, up-selling when-ever possible. Generally seeing that the customer feels welcome, involved and pleased with their experience with us.

Trained in the use of all standard restaurant equipment, as well as experienced in cashiering, stock,inventory, and opening and closing procedures. Providing friendly, warm, yet professional and un-invasive service.

Through out the above listed primary employment I have acquired 9 yrs working second jobs in the telecommunication f fields as appt setter, canvasser, sales.

Am accomplished with best building a report and getting past gate keepers and confront and overcome rebuttals with confidence in my product or service and pertinent information to Ally concerns.

Education and Training

Issuing

Institution

Location Qualification Course of Study

dept of

education

NY General Educational

Development (GED) Certificate

General High School

Curriculum

Detailed References

Mike Gore, lead server