Customer Service Nursing Assistant
Resume:
ROBIN DANIELS
**** **** ******* **. **.Petersburg, FL 33709
Cell: 727-***-****
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PROFESSIONAL SUMMARY
Professionally trained CNA with 4+ years experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs. Experience providing in home care to elderly stroke patient, light housekeeping, meal preparation, observation of medication taken, and reporting changes to healthcare providers and family members. Delivered supportive ADL's with sensitivity and dignity and genuine care.
SKILLS
● CPR/First Aid certified.
● Feeding assistance expert.
● Dementia and Alzheimer's knowledge.
● Patient-focused care.
● Trustworthy companion.
● Companionship and emotional support.
● Compassionate caregiver.
● Efficient and reliable team player.
● Committed team player.
● Adaptable.
● Critical thinking.
● Attention to detail.
● Team building.
● Exceptional communication skills.
● MS Windows proficient.
● Quick learner.
● Qualified in patient transport.
WORK HISTORY
CNA(OCTOBER 2017 TO CURRENT)
PINELLAS POINTE NURSING AND REHAB- 5 601 31ST STREET SOUTH.
● P rovides light cleaning, organizing, making and changing soiled bed lien.
● Disposing of lien and trash properly with isolation patients.
● Provide assistance in lifting and transferring residents that require 2 aides.
● Followed infection control procedures.
● Assisted patients with daily functions.
● Monitored fluid intake and output levels.
● Provided all daily living tasks to enhance quality of life for elderly patients.
● Assisted residents with bathing, dressing, feeding, lifting and transferring.
● Maintained accurate records of patient care, condition, progress and concerns.
● Monitored vital signs, such as blood pressure and pulse.
● Responded appropriately to the physical, emotional and developmental needs of patients.
● Frequent 1-1 care with highly combative residents. CNA(O ctober 2015 to 2017)
Baywood Nursing Center- 2000 17th avenue So.
● Provides light cleaning, organizing, making and changing soiled bed lien.
● Disposing of lien and trash properly with isolation patients.
● Provide assistance in lifting and transferring residents that require 2aides.
● Followed infection control procedures.
● Assisted patients with daily functions.
● Monitored fluid intake and output levels.
● Provided all daily living tasks to enhance quality of life for elderly patients.
● Assisted residents with bathing, dressing, feeding, lifting and transferring.
● Maintained accurate records of patient care, condition, progress and concerns.
● Monitored vital signs, such as blood pressure and pulse.
● Responded appropriately to the physical, emotional and developmental needs of patients.
● Frequent 1-1 care with highly combative resident.
●
CNA (F ebruary 2014 to February 2015)
Lexington Health and Rehab - 6300 46th avenue No.
● Provides light cleaning, organizing, making and changing soiled bed lien.
● Disposing of lien and trash properly with isolation patients.
● Provide assistance in lifting and transferring residents that require 2aides.
● Followed infection control procedures.
● Assisted patients with daily functions.
● Monitored fluid intake and output levels.
● Provided all daily living tasks to enhance quality of life for elderly patients.
● Assisted residents with bathing, dressing, feeding, lifting and transferring.
● Maintained accurate records of patient care, condition, progress and concerns.
● Monitored vital signs, such as blood pressure and pulse.
● Responded appropriately to the physical, emotional and developmental needs of patients.
CNA (April 2013 to December 2013)
Baypointe Nursing Pavilion CNA - 4201 31st St. South
● Provide basic care to residents such as feeding, changing, ambulating, bathing.
● Provides light cleaning, organizing, making and changing soiled bed lien.
● Disposing of lien and trash properly with isolation patients.
● Provide assistance in lifting and transferring residents that require 2aides.
● Maintained accurate records of patient care, condition, progress and concerns.
● Monitored vital signs, such as blood pressure and pulse.
● Responded appropriately to the physical, emotional and developmental needs of patients.
● Helped patients move in and out of beds, baths, wheelchairs and automobiles.
● Maintained a clean, healthy and safe environment.
● Answered patient calls for care and feeding.
● Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
● Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment. Cashier and Deli Services Team Member (March 2012 to February 2013) Sweetbay Supermarkets - St. Petersburg, FL
● Accept payment from customers in cash, credit, and check form payments.
● Maintain accurate cash drawer Process deli orders following food safety handling procedures.
● Deliver excellent customer service to customers at all times.
● Use active listening skills to resolve customer complaints.
● Acted as an excellent team member and strong independent worker.
● Greeted customers entering the store to ascertain what each customer wanted or needed.
● Politely assisted customers in person and via telephone.
● Provided an elevated customer experience to generate a loyal clientele. EDUCATION
Gibbs High School (June 2011)
HS Diploma:
● Graduated with Honors
● 3.5 GPA
BLS for Healthcare Providers
State of Florida Licensed Certified Nursing Assistant First Aid & HIV/AIDS
Blood borne Pathogens, Domestic Violence, Medical Errors Alzheimer and Dementia
JSR (G ulfport, FL)
CNA and Home Health Aide
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