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Customer Service Manager

Location:
Al Jazirah Al Hamra, North Ras Al Khaimah, United Arab Emirates
Salary:
17000
Posted:
May 31, 2018

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Resume:

FATIMA HAMAD MEJREN AL ZAABI

PO Box ****, Ras Al Khaimah, UAE

**-*******, 050-***-****

ac5ow7@r.postjobfree.com

PERSONAL INFORMATION

Date and Place of Birth: 11/10/1986, Ras Al Khaimah, UAE Nationality: Emirati

Marital Status: Single

OBJECTIVE to gain experience in a customer service and IT department and to learn something new.

EDUCATION

2017- Till now Master Degree in:

Human Resource Management

Financial Management

Management Information System

Business Values & Ethics

Communication & Negotiation Skills

Leadership

Managerial Economics

Marketing Management

2004 – 2007 Diploma in Information Technology

HCT – Ras Al Khaimah Women's College

Graduate 2007, GPA 3.75/4.0

2003 – 2004 High School Certificate (Science section)

(RAK) Zainab Secondary Girls School

Average 81.1%

SKILLS

Computing Windows 98 & XP, Word, Excel, PowerPoint Keyboarding – 35 words/minute

Creating web pages, Internet searches

Certificates ICDL Certificate

16 – 20 Jun 2013 Finance for Non- Finance Professionals 20 – 23 May 2013 Effective Communication Skills

SAP Program

Languages Arabic

English

Hindi

WORK EXPERINCE

Feb 18 – April 12 Work Placement (Trainee)

Ministry of Labour, Ras Al Khaimah in 2007

24 - 26 Oct 2009 course in International Financial Reporting standards

(IFRS) & Its New Amendments 2009

June 25 –Present Gulf Pharmaceutical Industries (Julphar) Account Department as:

Assistant Manager – General Account

INTERESTS

Using the internet, Watching English and Indian movies, playing computer games



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