Customer Service Administrative Assistant
Resume:
Debra L. Hollibaugh
Tulsa, OK 74114 • 918-***-**** • ***********@*****.***
Extensive experience in Administrative Assistant work related to banking, oil and gas and real estate. Expertise in customer service, commercial lending and various temporary assignment services, including Cosmetics Beauty advising and Talbots clothing.
Employment – History
Commercial Bank & Trust CO. of Tulsa 1991 – 1998
Assistant to the President
Prepared Commercial Lending documents and appropriate filing with court house, compiled documentation for Loan Committee approval. Assisted customers with their loan accounts and funding of new and existing loans. Opened checking and saving accounts, CD’s, Letters of Credit, general correspondence and kept accurate and detailed files. Extensive Customer Service.
Western National Bank – Tulsa 1988 - 1991
Administrative Assistant to two Senior Vice Presidents
Commercial and Oil and Gas Lending
Prepared Commercial and Oil and Gas Lending documents and appropriate filing with court house, compiled documentation for Loan Committee approval. Assisted customers in person and by phone with their accounts and funded on new and existing loans. Opened checking and saving accounts, CD’s, Letters of Credit. Extensive customer service.
First National Bank of Tulsa 1982 -1987
Real Estate Lending
Assistant to two Vice Presidents
Organized Real Estate documents for the interim financing for home builders and commercial loan projects. Advanced on building loans as determined by the building progress requirements. Compiled requests for loans to be determined by the Bank’s Loan Committee approval. General correspondence and the duties of opening accounts. Extensive customer service.
Notable Skills
Microsoft office, ten key by touch, 70 plus key strokes per minute, cash handling and balancing, former bank teller, accounting functions, funds wiring, loan participation agreements, as well as extensive customer service.
Education
Tulsa Community College, continuing and various in-house seminars and training classes.
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