Customer Service Pharmacy Technician
Resume:
Khadijah Frazier Edwards
Kansas City Mo, 64129
Objective
Looking for a challenging position that will allow me to utilize my skills and that will lead to opportunities for continued growth and advancement in my field.
Summary of Qualifications
• National Certified Pharmacy Technician
• Associates of Applied Science Degree
•A gift for solving complex problems in a fast-paced environment
•High motivation, creative, and flexible
•Committed to customer service excellence
•Excellent computer skills
Work History
Alliance Data
Customer Service
Lenexa, Ks
June 2017 - current
● Answering incoming calls in regards to charge card accounts
● Assisting with balances,credit limit increases, and putting in disputes for Account holders
● Providing the best customer service per
Aerotek/AlixaRx
PharmTechnician Overland Park,Ks. Dec 2016 - June 2017
● FilliHSe prescriptPharmTechniciang, filling canisters,toting and shipping out of medications for longterm care facilities
● Keep HSrack of expPharmTechniciaSinishing shelves and adjudication of scripts GreatHOak PharmacyPharmTechnicia Kansas City, MO
Compounding Pharmacy Technician Sept 2015 –
● Prepare dosage medications for dispensing into bottles and unit dose packaging
● Assist in preparing and dispensing medication under direct supervision of Pharmacist
● Select, prepare and stock medications and supplies and Collecting patient information for prescription and billing Adecco/United Health Care (Temp) Overland Park, Ks Certified Pharmacy Technician June 2015 – Sept. 2015
● Worked in a warehouse where we loaded machines with medications to be shipped out
● Scanned medication and packed meds with ice packs if necessary for shipment Internship- Walgreens and Great Oak Pharmacy
Certified Pharmacy Technician
November 2014 - April 2015
•Filled prescriptions for retail and long term care facilities
• Processed orders and placed them on shelves
• Compounding of ointments and creams
• Delivery of medications to long term care
facilities
• Data Entry
• Ordering of medications
Matheson Flight Extenders Inc.
Lead THS-KS November 2014 - December 2014
• Sorting of USPS mail
• Supervising employees to make sure all work is being completed
• Making sure all mail was shipped out on time
M acy's
Customer Service July 2012 – July 2013
● Opening registers by counting drawers, replacing tape and balancing and closing registers
● Assisting customers with finding and purchasing of merchandise
● Assisting customers with getting approved for credit cards and also other promotions ADT Security Services
Customer Service Agent March 2010 - Jan 2012
● Answering incoming calls in regards to troubleshooting alarm panels and general questions from customers
● Able to perform in a fast-paced, high volume situation, while meeting daily deadlines with reasoning and math aptitude
Okoye Real Estate
Real Estate Agent July 2005 - January 2007
● Rent, buy, or sell property for clients.
● Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer.
● Responsible for supporting clients nationwide by analyzing existing software, and hardware.
● Responsible for answering phones and handling of incoming and outgoing mail. Commerce Bank February 1996 - June 1999
Operation Coordinator
● Responsible for processing NSF checks on commercial and personal accounts.
● Research of NSF checks and verifying the correct account to charge.
● Responsible for returning NSF checks, reviewing daily reports, and resolving differences with other banks.
Education
Wyandotte High School 1993
Associates of Applied Science Degree 2015
Certificates & Licenses
Kansas Pharmacy Technician Registration
State of Kansas Real Estate Commission Kansas 2005 State of Missouri Real Estate Commission Missouri 2006 H&R Block Tax certification 2008
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