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Customer Service Pharmacy Technician

Location:
Kansas City, MO
Posted:
May 30, 2018

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Resume:

Khadijah Frazier Edwards

**** * **** ***

Kansas City Mo, 64129

816-***-****

Objective

Looking for a challenging position that will allow me to utilize my skills and that will lead to opportunities for continued growth and advancement in my field.

Summary of Qualifications

• National Certified Pharmacy Technician

• Associates of Applied Science Degree

•A gift for solving complex problems in a fast-paced environment

•High motivation, creative, and flexible

•Committed to customer service excellence

•Excellent computer skills

Work History

Alliance Data

Customer Service

Lenexa, Ks

June 2017 - current

● Answering incoming calls in regards to charge card accounts

● Assisting with balances,credit limit increases, and putting in disputes for Account holders

● Providing the best customer service per

Aerotek/AlixaRx

PharmTechnician Overland Park,Ks. Dec 2016 - June 2017

● FilliHSe prescriptPharmTechniciang, filling canisters,toting and shipping out of medications for longterm care facilities

● Keep HSrack of expPharmTechniciaSinishing shelves and adjudication of scripts GreatHOak PharmacyPharmTechnicia Kansas City, MO

Compounding Pharmacy Technician Sept 2015 –

● Prepare dosage medications for dispensing into bottles and unit dose packaging

● Assist in preparing and dispensing medication under direct supervision of Pharmacist

● Select, prepare and stock medications and supplies and Collecting patient information for prescription and billing Adecco/United Health Care (Temp) Overland Park, Ks Certified Pharmacy Technician June 2015 – Sept. 2015

● Worked in a warehouse where we loaded machines with medications to be shipped out

● Scanned medication and packed meds with ice packs if necessary for shipment Internship- Walgreens and Great Oak Pharmacy

Certified Pharmacy Technician

November 2014 - April 2015

•Filled prescriptions for retail and long term care facilities

• Processed orders and placed them on shelves

• Compounding of ointments and creams

• Delivery of medications to long term care

facilities

• Data Entry

• Ordering of medications

Matheson Flight Extenders Inc.

Lead THS-KS November 2014 - December 2014

• Sorting of USPS mail

• Supervising employees to make sure all work is being completed

• Making sure all mail was shipped out on time

M acy's

Customer Service July 2012 – July 2013

● Opening registers by counting drawers, replacing tape and balancing and closing registers

● Assisting customers with finding and purchasing of merchandise

● Assisting customers with getting approved for credit cards and also other promotions ADT Security Services

Customer Service Agent March 2010 - Jan 2012

● Answering incoming calls in regards to troubleshooting alarm panels and general questions from customers

● Able to perform in a fast-paced, high volume situation, while meeting daily deadlines with reasoning and math aptitude

Okoye Real Estate

Real Estate Agent July 2005 - January 2007

● Rent, buy, or sell property for clients.

● Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer.

● Responsible for supporting clients nationwide by analyzing existing software, and hardware.

● Responsible for answering phones and handling of incoming and outgoing mail. Commerce Bank February 1996 - June 1999

Operation Coordinator

● Responsible for processing NSF checks on commercial and personal accounts.

● Research of NSF checks and verifying the correct account to charge.

● Responsible for returning NSF checks, reviewing daily reports, and resolving differences with other banks.

Education

Wyandotte High School 1993

Associates of Applied Science Degree 2015

Certificates & Licenses

Kansas Pharmacy Technician Registration

State of Kansas Real Estate Commission Kansas 2005 State of Missouri Real Estate Commission Missouri 2006 H&R Block Tax certification 2008



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