Quality Control Air Force
Resume:
ARLENE DAWN (ALEXA) YATES
**** ****** ** ** *******, GA 30101
*****.*****@*****.***
Quality Control Supervisor/Manager
CORE COMPETENCIES
Quality Assurance: Creating and revising work instructions and quality procedures, training associates to interpret and implement proper quality procedures, auditing associates, reviewing and assigning proper PPE for each assignment, risk assessment to avoid possible breaches, overseeing several sorts simultaneously through constant audits, liaison between supplier and customer as well as end customer, responsible for tally sheets, audit sheets, time sheets, production quotas, process audits, risk assessments, billing tab request forms, and billing as well as projected quotas per job. Management: Adept multi tasker, extremely organized, works well under pressure while managing all aspects of the line, excellent people skills diffusing tension to bring associates together efficiently accomplishing tasks with pride and cooperation, time sheets and verification, managing many sorts/projects simultaneously and assigning manning for each sort/project, billing, supervising 25-50 associates per shift.
EXPERIENCE
Quality Control Supervisor for Preferred Precision Group at INALFA Roof Systems in Acworth, GA and VOESTALPINE in White, GA.. January to present.
Inspection of all aspects of sunroof manufacturing. Supervisor over inspectors (large crew) working all lines on manufacturing floor. Current employer through PPG and liaison between suppliers to customer to end customers. Disassemble, rework and reassemble of small motors for imperfections on manufacturing floor. Glass, shades, hinges, motors and everything on 12 lines for BMW, MERCEDES, VOLKSWAGEN, Honda, Nissan and many others. Responsible for work instruction, audits, PPE and all aspects of managing inspection crew. Proficient with calipers and micrometers as well as Windows and IOS systems. Experience with clean room protocol.
Quality Control Inspector Piolax, Canton, GA (NGS) - September - December 2017
Inspected small car parts - hose clamps, clips, etc. for Nissan, Toyota and Honda. 14,000 parts per day.
Professional orchestral musician/artist/lecturer and Quality Consultant 1996-2017
While I made a living performing with symphony orchestras and as a soloist, educator and lecturer, which requires acute attention to detail, I am also experienced in all aspects of Quality Control. Team lead experience, executing complicated scheduling for all performances, rehearsals, presentation space and organized all rehearsals requiring equipment and individuals. Represented several instrument companies as a featured artist and consulted on instrument design. Executed QC input for instrument manufacturers including test-playing affecting design improvements. Measured metal thickness, gaps and other instrumental components using calipers and micrometers as well as playing tests to measure instrument integrity. Worked with brass, copper, silver, gold, brass cryogenic and annealing processes and all combinations thereof for design improvements and parameters for companies such as Eclipse Trumpets UK in Luton, England, Lecturer, Artist in residence at the Lemmens-instituut in Leuven, Belgium, Conn-Selmer in Elkhart, Indiana, Hub van Laar Trumpets Maastricht, Netherlands and GR Technologies in Dousman, Wisconsin. I continue to consult with clients on equipment and physiological aspects of playing to optimize their abilities using calipers, micrometers and microscopes along with my expertise. I have been featured in several trade magazines and academic journals regarding my unique nichee. Wrote several articles for trade magazines.
Trojan Battery Company - Lithonia, GA - Quality Control Officer - September 1992 - January 1993 - QC concerning every aspect of large vehicle battery production. Obtained samples of lead powder upon each delivery and beaker tested it for integrity purposes before releasing batches into production. Measured battery cases for dimension integrity. Beaker tested every batch of lead paste before releasing to assembly production line. Performed spot inspections on the assembly line at every juncture of battery production for building integrity. Took inventory of deliveries. Produced reports with Excel.
Loral Information Systems - Duluth, GA - Quality Control Inspector - May 1992 - September 1992 - QC for fighter jet chassis and solder boards used for information systems. Passed MIL SPEC 4208 soldering exam. Checked boards for solder integrity (cold solder joints, dry joints, gold cups) of capacitors, chips and diodes. Checked every connector on jet chassis for mounting and connector integrity. Generated reports of defects to engineering and pulled suspect problem boards or chassis to be repaired or discarded.
General Dynamics - Cape Canaveral, FL/San Diego, CA - Quality Assurance September 1990 - May 1992. QC for all data concerning every vehicle assembled for the Titan/Centaur Program in the VIB (Vehicle Integration Building) as a contractor for the Air Force. (Stamp number GDSS 9) Generated and maintained all reports (Excel) to engineering concerning maintenance of the vehicle ensuring calibrations were performed within parameters. Built the data center from the ground up and wrote the procedure for it as well. Tracked all MARS forms (maintenance/repair/problem reports) on the vehicle making sure all were closed out before a vehicle was ready to launch. Acquired top-secret clearance. Interpreted schematics. Tracked maintenance for launch pads. Experienced with cleanroom protocol.
Martin Marietta - Cape Canaveral, FL - Quality Assurance September 1988 - July 1990. QC for all data concerning every vehicle assembled for the Titan Program in the VIB (Vehicle Integration Building) as a contractor for the Air Force. Generated and maintained reports (Excel) to engineering concerning maintenance of the vehicle ensuring calibrations would be done within parameters. Tracked all SARS forms (maintenance/repair/problem reports) on the vehicle making sure all were closed out before a vehicle was ready to launch. Maintained integrity of all work performed on the vehicle. Acquired top-secret clearance. Interpreted schematics. Tracked maintenance for launch pads. Experienced with cleanroom protocol.
EDUCATION
American Association of Professional Coders Salt Lake City, UT - Diploma in Professional Medical Coding obtained in October of 2016.
University of Rochester, Eastman School of Music Rochester, NY - Master’s Degree in Performance and Literature September 1994 - May 1996.
Georgia State University Atlanta, GA - Bachelor’s Degree in Performance and Literature January 1993 - August 1994.
PROFESSIONAL ORGANIZATIONS
AAPC- American Association of Professional Coders
ITG- International Trumpet Guild
University of Rochester Alumni Association
SKILLS
Team lead experience having to oversee and organize large groups of employees to execute their jobs most efficiently. Experienced with calipers and micrometers. IOS and Microsoft Proficient. Composed and professional demeanor. Excellent verbal communication. Adept multi-tasker. Resourceful and reliable worker. Research and data analysis. Excellent attention to detail. Efficient. Fast learner who works well under pressure. Relentless problem solver. Adaptable, flexible, driven. Works well as part of a team of independently.
REFERENCES
Elisabeth V Virden
Audiologist at retired
I have known Arlene for the past 3 1/2 years that I have been in this area. I have always been impressed with her honesty, reliability, intelligence, initiative and her ability to be a team player. She has in the past year embarked on a complete change of employment goals from classical music performance and teaching to the extremely precise field of medical coding, which basically has required her to learn a new language and thought process. She has also had experience in quality control and I would expect her to be as thorough in that field as she has been in music and coding. In each of these fields her precision and attention to detail will be of great advantage to anyone who chooses to employ her.
Frank S. Virden
CAPTAIN, USN (Ret) at U. S. Navy
Ms Yates has been a personal friend of my wife and me for several years. She is an intelligent, cultured, and articulate individual with a creative and sensitive spirit. Her experience as a symphonic performer shows her talent for teamwork and attention to detail. She is someone with initiative in seeking personal improvement, who takes responsibility seriously and shows good character in her daily life.
Michael David Supple
Outpatient Coder II at Hennepin County Medical Center
Alexa and I have been colleagues and friends since 2006. I have observed her on many occasions as she works with trumpet players of all ages and abilities. She is a trained mouthpiece consultant and pedagogist, and takes each client through a detailed process of listening to them play, making adjustments in their form and technique, then selects a number of mouthpieces suitable for that particular person's set-up: dental structure, physical form, musical needs, etc. Alexa constantly exhibits the utmost professionalism, attention to detail, and patience. She has fitted hundreds of players over the past 11 years or so. I highly recommend Alexa for any position for which she is qualified.
Respectfully Submitted,
Michael D. Supple, RHIT, CMCO, ICDT-CM
Outpatient Coder
Hennepin County Medical Center
Minneapolis, MN
Patrick Harbison
Professor of Jazz Studies at Indiana University
Ms. Yates is a brilliant person, perhaps the highest native intelligence of anyone I have worked with extensively. She has broadly diverse life and work experience and has excelled in every endeavor. She is articulate and an excellent writer. She is a tireless worker who sets clear goals and meets them promptly and efficiently. She has a terrific instinct for troubleshooting and problem solving. She learns new information quickly and adapts well to changing circumstances. I know that she will be successful in anything she sets her mind to and give her my highest possible recommendation and full endorsement.
PUBLICATIONS
The Brass Herald - http://www.thebrassherald.com - October 2011. Featured article on work I have done in groundbreaking instrument and mouthpiece manufacturing.
The Brass Herald - http://www.thebrassherald.com - December 2007. Featured article on my career and unique approach to teaching and design.
The International Trumpet Guild Journal - http://www.trumpetguild.org - February 2012
Featured artist and pedagogue.
LANGUAGES
British English, Dutch, Flemish
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