Sandra Lynn Price
San Jose, CA 95129
********@***.***
City of San Jose, Human Resources Employment Department/ 5/2017-5/2017
Trendtec (Contract)
Claims Assistant
Administrative support for three claims adjusters
Generating/sending employee benefit notices
Entering payment vouchers, confirmation of authorization requests
Follow up on bill status inquiries, processing provider bills for shipment to bill review service
Indexing/distribution of fax material, mail processing and file maintenance.
Good Samaritan Hospital, Human Resources/ (Contract) 6/2013-7/2015
Parallon Workforce Solutions
Human Resources Representative/Workers Compensation Coordinator
•Leave of Absence designation, tracking and payroll integration
•Pay adjustments & corrections, payroll issue resolution
•Merit/Union Step pay increases
•License, Certification tracking and compliance auditing
•HRIS report processing
•Periodic front desk coverage
•Managed injury intake and processing
•LOA and Integration processing
•Project manager for personnel file audit related to new centralized HR model
•New Hire Onboarding & Orientation
Good Samaritan Hospital, Human Resources 4/2004 – 4/2011
Workers Compensation Coordinator
•Managed injury intake and processing, Case Management and recordkeeping
•OSHA Recordkeeping Compliance
•Disability Management/Good Faith Interactive Process
•Leave of Absence processing and payroll integration
•Managed Return-to-work Program and Department Cost Center
•Kronos payroll timekeeper
•Reconciled various bills and invoices
•Prepared Monthly Committee Meeting minutes, agendas and presentation of various reports.
•Managed and responsible for corporate Risk Reduction Program completion and deliverables.
•Experienced working in a unionized environment.
Randstad North America/AccuStaff Incorporated
Risk Manager, Western Region 7/00 -11/02
•Advisor to Field Agents, Business Development Managers and Market Managers with respect to risk elements involved in business acquisition.
•Developed and delivered state-specific Risk Management Training Program to a region of 23 states.
•Directed and advised field in the use of corporate intranet to resolve reporting issues.
•Developed cost effective medical, legal and investigative vendor base.
•Maintained partnership with team of seven on-site/off-site claims adjusters with Third Party Administrator, enhancing the management and quality of claims program for Indemnity and overall claim cost reduction.
•Implemented and maintained the Corporate Return-to-Work program
Regional Claims Coordinator, Western Region 6/96 - 7/00
•Managed all claims activity for the Western/Midwest Region consisting of 20 states.
•Monitored and tracked all open claims to closure.
•Determined scope and direction of all claims and approved all legal, investigation, and settlement decisions within authority.
•Monitored quality control of all services provided by medical providers and resolved all billing issues.
•Conducted quarterly file reviews and maintained daily contact with account claims adjusters.
PTA International (Perma Temp Agency)
Administrative Supervisor/Executive Assistant 3/93 - 6/96
•Executive Support to CEO, President and Vice President
•Travel Arrangements and Calendar Management
•Management of Administrative staff
•Coordination of employee recognition events
•Responsible for drug testing program, processing employee background checks, and oversight of immigration compliance and auditing.
Administrative Assistant 3/90 - 3/93
Staffing Consultant 9/87 - 3/90
Receptionist/Administrative Support 11/85 - 9/87
Education
Cupertino High School
De Anza College
Certification / Training
• Certified Employment Specialist 1988
• Certified Personnel Consultant 1989
• California Accredited Consultant 1993
• Human Resources Management Certification, University of Phoenix 1998
Systems Knowledge
Microsoft Office Suite/ PeopleSoft/ Lawson/ Kronos
Typing speed 40-50 wpm