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Executive/Administrative Assistant-HR Assistant/Coordinator

Location:
Simpsonville, SC
Posted:
May 30, 2018

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Resume:

Allison Rene’ Rollins

ac5ooq@r.postjobfree.com

Work Experience

Catherine’s Clothing Store - Greenville, SC - October 2016 to Present Sales Associate, PT

● Maintain the brand standards and overall appearance of the store.

● Follow visual merchandising standards, including keeping fixtures straightened and filled and colorizing displays.

● Arrange clothes on mannequins, displays and racks, according to floor sets sent from corporate.

● Responsible for receiving and distributing new merchandise, according to store guidelines.

● Able to work computer, operate the register and close the store at the end of the day, including cash drawer reconciliation, creating the bank deposit bag and running the end of day reports.

● Provide excellent customer service by assisting customers with their clothing needs and providing suggestions for specific requests.

PAI, Inc. - Greenville, SC - July 2017 to February 2018 Customer Service

● Responsible for processing freight, damage, shortage, overage and short-dated claims and discrepancies of product for carriers, customers and distributors.

● Approved new purchase orders that come in online and in the mail.

● Processed chargebacks and repays daily (credits for contract pricing differences).

● Researched invoices and listed all products per invoice on a spreadsheet.

● Handled the distribution of mail to all company employees.

● Answered incoming calls for the company.

The Pete Store (Peterbilt) - P iedmont, SC - March 2017 to June 2017 Human Resources Assistant

● Provided HR services to over 430 employees in 14 east coast locations of The Pete Store (GA, SC, TN, VA, MD, DE and MA).

● Assisted with the onboarding process using MSP (MyStaffingPro), including scheduling drug screens, background checks, performing eVerify, ensuring documents for I-9s are received and verified and confirming accuracy on all new hire paperwork.

● Assisted in processing terminations, including reconciling time off balances, cancelling benefits and ensuring all related paperwork is processed and filed according to state and federal retention guidelines.

● Processed payroll changes in Kelly Services, including merit increases, direct deposit, garnishments/deductions, 401k loans and tax changes.

● Assisted in creating/implementing a management system for CDL (Commercial Driver’s License) drivers, ensuring the following met federal and state guidelines: yearly MVR (Motor Vehicle Report) and COV (Certification of Violations), medical card/exam and CDL certifications.

● Assisted in managing benefit claims such as STD (Short Term Disability), WC (Workers Compensation) and FMLA/LOA

(Family Medical Leave Act/Leave of Absence).

● Assisted in managing employees time off balances, timesheet maintenance and resetting login/password information.

● Assisted in scanning employee personnel file information into electronic filing system.

● Completed VOEs (Verification of Employment) and maintained employee files daily.

● Maintained an excellent relationship with employees and management at all levels. City of Greenville - G reenville, SC - September 2016 to December 2016 Human Resources/Employee Health Center Assistant

● Entered job code, title and description, duties and responsibilities, qualifications, salary and benefits information into NEOGOV applicant tracking system (HR software that automates the hiring, onboarding and performance evaluation process).

● Reconciled monthly medical, dental and vision benefit/payroll deductions for each employee (approx. 1000 employees).

● Completed reconciliation of all employee annual performance appraisals.

● Proofed, updated and assembled PowerPoint documents/packets/presentations for Supervisor training.

● Made copies of City of Greenville information and assembled new employee packets, including benefit information.

● Sent out employment status letters to job applicants through HROAS (Human Resources Online Application System).

● Transcribed recorded sessions for confidential employment hearings.

● Managed employee files daily.

● Covered the reception desk, as needed.

● Assisted employees with scheduling nurse practitioner visits, on-site nurse appointments/walk-ins, injury appointments and consultations.

● Performed pre-employment and random hair drug testing (certification obtained through Psychemedics Corp.).

● Entered medical/appointment information in OHM (Occupational Health Management) software.

● Prepared employee files for doctor visits.

● Verified/logged lab results through LabCorp Beacon.

● Maintained employee medical files daily.

● Handled visitors, phone calls and emails from employees.

● Monitored the Health Center inbox.

● Software/systems used: Topaz (signature capture software), OHM, LabCorp Beacon, HROAS, NEOGOV (HR Applicant Tracking System), MS Office 2013 (Outlook, Word, PowerPoint, Excel), Snipping Tool. The Spinx Co., Inc. - G reenville, SC - September 2016 Administrative Assistant/Receptionist

● Greeted visitors and guests.

● Handled incoming customer/staff calls and in person requests, directing to the appropriate party.

● Sorted and distributed incoming mail and prepared outgoing mail using postage machine.

● Responsible for distributing FedEx and UPS packages upon delivery and preparing outgoing packages, including certified mail.

● Managed the allocation of gift cards to appropriate vendors, charities and customers.

● Logged all customer complaints in Excel file and forwarded daily to management for resolution within 48hrs.

● Managed conference room calendar reservations and posted as needed.

● Maintained company employee and store location contact list. Michelin Headquarters North America, Inc. - G reenville, SC - February 2016 to April 2016 HR Disability Management Services Administrative Assistant

● Managed opening of new disability/FMLA and Parental Leave/FMLA cases in OHM (Occupational Health Management) from information received on initial claim forms.

● Printed and scanned initial paperwork into OHM from fax and email and uploaded scanned documents to new cases.

● Approved/denied claims, based on information received from eligibility reports and employees.

● Processed and mailed approval/denial letters to employees and sent corresponding emails to managers, supervisors and payroll department.

● Maintained/updated open cases with new/updated information and closed cases daily.

● Responsible for maintaining records management through Iron Mountain (document storage company). Key Accomplishments

● Confirmed employee eligibility for new claims by running a report of their FMLA hours used and hours worked over the past twelve months, using SQL Developer.

● Successfully processed and sent FMLA NOE (Notice of Eligibility) and CHCP (Certification of Health Care Provider) paperwork to employees.

● Effectively used Occupational Health Management, SQL Developer, IBM Notes, Mozilla Firefox, Right Fax, PaperPort and MS Office 2010 to complete job requirements.

Verizon Wireless - G reenville, SC - September 1998 to February 2015 Administrative/Executive Assistant

● Provided administrative and business support for 2-4 Associate Directors and 20-30 of their direct reports by completing executive administrative tasks including managing numerous email accounts and an extremely active calendar of appointments using Microsoft Outlook.

● Coordinated Human Resources processes, including reconciling management time off, employee disability claims and case information, timesheets and payroll issues.

● Collaborated with Human Resources to set up interviews for new hire prospects to include pre-screening, coordinating candidate and Supervisor interview availability, maintaining a tracking log of candidates’ progress through the hiring process, and confirming all interview feedback and documentation is entered into PeopleSoft correctly.

● Responsible for scheduling all interviews for internal positions that post for specialty groups and projects.

● Coordinated and arranged high-level conference calls, board and management meetings, travel and special events.

● Processed and reconciled expense reports, corporate travel card and purchasing card statements.

● Collaborated with the Operations department on projects and activities at a call center level.

● Created agendas for meetings, attended staff meetings and distributed meeting minutes.

● Ran daily/weekly/monthly reports in Excel for team updates and staff meetings.

● Organized and setup catered meals for management meetings, recognition lunches and training classes.

● Created all forms of recognition and communications including certificates, emails, newsletters, brochures, banners, posters, trophies and all occasion cards.

● Effectively completed expense reports; composed and prepared confidential correspondence and arranged complex and detailed travel plans, itineraries and agendas.

● Successfully managed real estate needs for the department including computer, phone and office assignments.

● Efficiently maintained office supplies inventory by checking stock to determine inventory level; anticipated needed supplies; evaluated new office products; placed and expedited orders for supplies; verified receipt of supplies.

● Covered receptionist duties, when needed.

Areas of Expertise

* Project Management * Database & Spreadsheets * Office Management

* Document & Records Management * Calendar & Travel Management * Appointment Management

* Payroll & Timesheets * Policies & Procedures * Executive Communications

* Organization & Multi-Tasking * Event Management * Issue Resolution Certification

Human Resource Generalist

Greenville Technical College - Greenville, SC

Education

University of South Carolina - Columbia, SC



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