Customer Service Front Desk
Resume:
CHRISTY L BUDAI
Bethel, OH **106
************@*****.***
EDUCATION & SKILLS
Associates of Applied Business: Business and Office Administration, University of
Cincinnati/Clermont College.
Skilled in Windows, Microsoft Word, Excel, Outlook, and familiar with OpenCart, Publisher, PowerPoint, QuickBooks, Talech, UPS Worldship, and USPS Click-N-Ship.
Type 60+ wpm.
Great organizational and multi-tasking skills.
Excellent customer service and phone skills.
WORK HISTORY
7/98-3/18 Family Motor Coach Association
Chapter Services Coordinator/FMCA Store and Campground Associate
Verified annual certification for 380+ chapters including preparation of documents, mailing, processing, acknowledging, and drafting the final report.
Maintained a database of 20,000+ chapter members and assisted with the updating of 75,000+ member records.
Answered phones as a Chapter Services Coordinator, FMCA Store Associate, Campground Associate, as well as back-up to the receptionist on a multi-line phone.
Greeted and registered members at the FMCA campground.
Managed the new and past Due member database.
Prepared notices, coordinated, and distributed anniversary materials.
Organized recruitment mailings and email blasts.
Coordinated chapter directory content for publication in Family Motor Coaching magazine and formatted area directories.
Updated the chapter officer’s handbook content as necessary and shipped books to members and area events.
Published the chapter secretary newsletter quarterly.
Ordered the executive board apparel with appropriate embroidered information and arranged shipping.
Coordinated merchandise requests with the national vice presidents.
Managed orders, inventoried, shipped, and prepared uploads to the POS system for the FMCA.com merchandise store.
Requested, sorted, counted, and tagged items for area rallies and RV shows.
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