Andrea Smith
Edgewood, MD *****
************@*******.***
Dedicated, top notch Administrative support professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Work Experience
Administrative Receptionist
Lorien Bulle Rock - Havre de Grace, MD
November 2017 to Present
Meet and greet visitors upon arrival. Sign in and direct visitors to residents. Handle multi-line phone system. Inputing patient information, filing and various other administrative duties for administrative and nursing staff.
Packer-Material Handler-Quality
KOHLS EFC3 - Edgewood, MD
October 2012 to December 2016
Completed daily stocking and housekeeping of packing area. Operated computer bag-packing machines and hand held scanners. Packed, sorted and picked items for shipment in the warehouse area. Exemplified a positive attitude as a team member in a dynamic, fast-paced environment. Trained new employees in various packing areas of the warehouse. Home Health Care Aide
Home Health Aid /Care Giver - Edgewood, MD
July 2005 to October 2012
Observed and documented patient status and reported patient complaints to the doctors. Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs for stimulation. Prepared patient rooms prior to their arrival. Collected urine and fecal samples. Assisted with adequate nutrition and fluid intake. Planned, prepared and served meals and snacks according to prescribed diets. Provided transportation, assistance and companionship. Cleaned and organized patients' living quarters. Performed household tasks such as laundry, dusting, washing dishes and vacuuming. Positioned residents for comfort and to prevent skin pressure problems. Facilitated games and other activities to engage clients. Provided personal nursing care in pre- and post-operative situations. Tended to patients with chronic illnesses. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff. Sensitive to the needs of geriatric patients. Comforted patients and provided them with reassurance and encouragement. Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided. Maintained a clean, orderly and well-stocked environment. Education
ASSOCIATE OF APPLIED SCIENCE in APPLIED SCIENCE
Pierce College - Philadelphia, PA
CERTIFICATE in MEDICAL OFFICE ADMINISTRATION
Medix School - Towson, MD
Skills
OFFICE ASSISTANT, PROBLEM SOLVER, SELF-DIRECTED, TEAM PLAYER, TIME MANAGEMENT Additional Information
SKILLS
Meticulous attention to detail Schedule management Results-oriented Mail management
Self-directed Meeting planning
Time management Certified Legal Office Assistant
Professional and mature Strong problem solver
Dedicated team player