Renae Tippett

***** **** **** *****, ******** MD 20872 Cell: 301-***-****

ac5on8@r.postjobfree.com

Summary

Account Manager and Executive Assistant with 10 years of experience at executive-level office management, as well as strength in planning and problem-solving. Readily adapts to change and exceeds expectations in quality. Adept at coordinating travel, large scale meetings and managing third-party vendors. Highly

self-motivated with a strong work ethic. Skilled at multi-tasking and maintaining strong attention to detail.

Experience

Elm Exchange Inc Account Manager Rockville, MD

March 2015 to May 2017

Managed Over 50 Clients. Responsible for working with Sales team to onboard and integrate new clients. Primary point of contact and build relationships with customers. Assisted clients through email, phone, online presentations, screen-share and in person meetings. Ensure the timely and successful delivery of our solutions according to customer needs and contract details. Communicate clearly the progress of monthly/quarterly initiatives to internal and external parties. Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. Liaise between the customer and internal teams.

Systems 4 Inc

Controller/Executive Assistant to President

Gaithersburg, MD

February 2015 to January 2016

Provided organizational support to the President. Maintained and enhanced the organizations human resources by planning, implementing and evaluating employee relations and human resources policies, programs and practices. Accountable for the accounting operations, to include production of periodic financial reports, maintenance of an adequate system of accounting records, and ensure that reported results comply with generally accepted accounting principles.

Cetrom Information Technology, Inc

Operations Manager/Executive Assistant to CEO

Mount Airy, MD

May 2009 to October 2013

Supervised a team of over 15 Employees. Created Human Resource time sheet protocol and recordkeeping. Established Employee Handbook. Reviewed procedures and streamlined processes. Established SOP's for each job title. Helped key employees make consistent decisions by advising them of historical precedents. Decreased expenses. Maintained office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions. Arranged corporate travel and meetings by developing itineraries and agendas. Completes projects and special assignments by establishing objectives; determining priorities; managing time; gaining cooperation of others; monitoring progress; problem-solving and making adjustments to plans.

Education and Training

Montgomery College

Associate of Arts: Business Administration

Rockville, MD, United States

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